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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1491 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the product's ease of use, overall performance, and compatibility. They also appreciate its HDMI capabilities, price, and reliable connectivity. However, some customers have noted that the adapter can generate heat, and a few mentioned concerns about battery drain and cable length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,491 reviews
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done and done well. I haven't had issues for a while since i've gotten it

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Samsung Phone. Gets Warm.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works for HDMI from Samsung phone, however it seems to pull power from the phone? gets h-o-t. hmmm..... I use a charging pad for extended use.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The other option with pass-through charge is the JCC155G. One of the most common reasons for heating up of device is their continuous use, specially if your charging your phone at the same time. j5create

  • Rated 5 out of 5 stars

    USB.connect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product from Best Buy. Will recommend this product again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome cable but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great adapter, guaranteed to work for a MacBook user or even a Lenovo Yoga user such as myself. Keep in mind, it may overheat. My only warning. Other than that, it's great!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Gbri7840, In regards to the JCA153G becoming warm when in use, this is normal as electricity is running through it. We completely understand the concern and if it becomes too hot to where it is harming you, please reach out to support and we will gladly exchange it for you under the manufacturer's two year warranty.
      Thank you for your review Gbri7840,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adapter was easy to use and it is a plug n go but it randomly disconnects and connects again. It does it less and less the longer it is attached but it is still annoying.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Cameron,
      Thank you for taking your time to leave your product review. Best practice would be to minimize tension in the cord and to keep some slack when it is in use. I hope that the cable continues to serve you well.
      Have a good day,
      j5create j5create

  • Rated 5 out of 5 stars

    Needed for new Chromebook

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for my new Chromebook, which did not have an HDMI port. I used it to attach a larger monitor.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and was good qualify A bit expensive but it looks ok I will look for other merchants to cerify price ...........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to screen mirror for work. Took a bit to disable Samsung Dex on my phone. But once i got that figured out, it worked great. 10/10

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your positive review and the 5 star rating. Take care and enjoy! j5create

  • Rated 4 out of 5 stars

    Worked in the clutch!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed this adapter to show the slide show for my dad's memorial. My son determined what cord to buy and raced over to your store and upon return the cord worked perfectly. We were able to show my dad's life on the large screen!! RIP Dad!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      gammpoll, I understand this reply may be late, but we are sorry for your loss. If you ever have any questions regarding your JCA153G, feel free to reach out to support mentioned on the website.
      Sincerely,
      j5create j5create

  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. I use it with Mac. The only con is that it gets hot, but I guess that’s with any usb-c accessory. Is also a bit pricey, but again, usb-c

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With modern laptops. Some do not have USB ports. This product is a must. To use a wireless mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy gadget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows me to connect my phone to a larger screen/monitor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    J5 4 Bob

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter allowed my using a second monitor for my PC. The only issue I have may not be the adaptor. The monitor after a period of use will go blank, requiring it to be unplugged than plugged back in.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello, the Adapter is a PnP device. Please make sure connection is firmly connected or switch out with another video cable. Thank you for your feedback! j5create

  • Rated 5 out of 5 stars

    A must have accessory

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a great new laptop, but did not have an HDMI port. This accessory made it possible to use the new monitor purchase post laptop.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Supports 4k resolution with Plug & Play capability. Thank you for your review. j5create

  • Rated 4 out of 5 stars

    Hdcables

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products themselves are fine. What I didn’t appreciate was having to make two trips to buy each piece separately because no one told me about needing the converter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. I've had zero problems with this. Gives you an HDMI port from a USB-C port. Just plug it in and you're good to go. Nothing to configure.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Joseph,
      The JCD383 is an easy way to add ports to a laptop. This adapter is plug and play, but requires to be plugged into a USB-C port that supports display port alternate mode. Glad to hear that it is working great for your needs and causing zero problems.
      Thanks,
      j5create j5create

  • Rated 5 out of 5 stars

    Stylish Adapter

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this adapter to be used by my wife, on her new laptop, and it works really fine, looks very stylish as well, and the price is right.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello RGRO, It's really good to hear that your wife likes the JCA153G on her new laptop, it's great for having a external second display. Thank you for the review and support. Cheers, j5create. j5create

  • Rated 4 out of 5 stars

    Jury is out.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jury is out. Can't tell if it's the dongle causing problems, or my monitor, or my laptop. Either way, response rate with the monitor is awful. Constantly have to disconnect, reconnect.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Please check for any BIOS, chipset, drivers, etc. updates. Computers must support DisplayPort Mode for the PnP Adapter to function correctly. ** If you require further assistance; please contact the j5create Technical Support team and we will be glad to further assist if necessary. j5create

  • Rated 5 out of 5 stars

    Great adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great adapter. This has been my favorite adapter so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works ... but not exceptional

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter works; however, the slightest bump will cause it to loose connection. I then have to unplug the HDMI section and reconnect it so it will work again.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Thank you for choosing a j5create product. This cable has a lot of uses. You will get the best performance from this cable when it is not stretched taut. I hope that you have a good day.
      Thanks,
      j5create j5create