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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1491 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the product's ease of use, overall performance, and compatibility. They also appreciate its HDMI capabilities, price, and reliable connectivity. However, some customers have noted that the adapter can generate heat, and a few mentioned concerns about battery drain and cable length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,491 reviews
  • Rated 5 out of 5 stars

    Perfect for what we needed it for!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, took care of us right when we walked in the door. Thank you!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello!

      That's great! I'm glad to hear that you got what you needed. If you ever have any questions or concerns about your device, please don't hesitate to contact us and we would be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Rated 5 out of 5 stars

    Teaching Remotely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a teacher this allows me to interact with my students with more than one monitor.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Having the additional display can really improve productivity for so many applications. In the case of remote teaching you can have one monitor with the lesson and the second showing the video feed from the students. Thank you for sharing your experience.
      Have a good school year,
      j5create j5create

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend for a friend very reliable awesome was on sale

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your feedback and recommending our product to a friend. Thanks for supporting us. j5create. j5create

  • Rated 5 out of 5 stars

    Adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! I am now able to watch movies from my iPad Pro on my 4K TV.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We're glad to hear you are able to watch your shows from iPad to TV. Enjoy! j5create

  • Rated 5 out of 5 stars

    like a charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another dongle I had to buy because apple decided to change their format again. way to go apple.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Technology is always advancing and changing. I am glad that you were able to find the right adapter to get your monitor working.
      Thank you,
      j5create j5create

  • Rated 2 out of 5 stars

    Doesn't work well with Surface

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to work with Microsoft Surface Pro 7 but kept having connection issues. Ended up buying the microsoft branded to not have issues. Assume this works with other computers so didn't give it bad review but just know it doesn't work with the surface. Didn't return it in time so will be trying it on another device as soon as I can.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Thank you for taking the time to share your feedback about the cable. I regret to hear that this cable did not work with your Surface. I do not recall hearing any specific issues that this cable has had with a Surface, but it is something that we will look out for in the future.
      Have a good day,
      j5create j5create

  • Rated 5 out of 5 stars

    Mac to TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to watch my Mac on my TV. Sometimes you just want to see things on a bigger screen. Best Buy yet.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Viewing your Mac on a bigger TV screen with the JCA153G is smart choice as it supports up to 4k resolution along with no lag makes this a one of a kind device.
      Appreciatively,
      j5create j5create

  • Rated 5 out of 5 stars

    Really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is really good I love this brand and all their products

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Designed to work with computers equipped with the newest USB-C port j5create

  • Rated 5 out of 5 stars

    Sweeeeet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet device. Did not work with my Nitro 5 though. Turns out it’s the PCs fault.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi,
      Glad to hear that you like the adapter. I believe that it should work with your laptop however it might not provide the best refresh rate needed for gaming. If you have any questions you can contact the j5create customer support team.
      Thank you,
      j5create j5create

  • Rated 5 out of 5 stars

    I received exactly what I ordered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and works great, I received exactly what I ordered.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I don't know what the problem is.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this about a week ago, been trying it for the same amount of time, and it doesn't seem to work. No picture on the screen of my TV when using this with my phone. I don't know if the problem is the device, the TV or the phone. My phone is the new Galaxy S22 Ultra and the TV is about 4 years old and Insignia. Anyone have any ideas?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    4k usb c to hdmi video adapter

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great video adapter works great for multiple purpose

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    useful tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for connecting to the classroom computer for my teaching demos.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Due to it's PnP nature requiring no driver installation for full functionality, the JCA153G makes a top seller for adding another screen to your set up - thanks for the positive review!.
      Cordially,
      j5create j5create

  • Rated 5 out of 5 stars

    Adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great adapter to stream any events to your tv if you dont have smart tv yet

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Supports 4K @ 30 Hz to 4K @ 60 Hz max resolution. j5create

  • Rated 5 out of 5 stars

    Adapter works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to hook up a second external monitor to my laptop. This works perfectly.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi,
      That is what this adapter is for; connecting an additional display to a laptop, tablet, or even a smartphone. An additional or larger monitor is a great addition to any device. Great to hear that the adapter is working perfectly.
      Thank you,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Doesnt work with phones/tablets

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, just didnt do what i needed it to do

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C to 4K HDMI Adapter requires a available USB-C port that supports DisplayPort Alt Mode for video out. This device is a Plug n Play, no drivers needed, however, it must need that feature on a phones/tablets for it to work. Please refer to the manufacturer of your hardware for more information on your device. Thank you. j5create

  • Rated 5 out of 5 stars

    Splitter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for my Wacom tablet. Great and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, gets the job done. No High latency or quality drop.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      DisplayPort v1.2 required on graphics card or video source to support 4K x 2K @ 30Hz resolution j5create

  • Rated 5 out of 5 stars

    Excellent product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! It does a great job reflecting my cellphone on the TV.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Great for devices that supports DisplayPort Alt Mode for video out. j5create

  • Rated 5 out of 5 stars

    Needed a bigger screen for Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adapted chrombook to big monitor. Works great to have a bigger screen.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Add an additional display to your computer with a Plug & Play device, no drivers needed. Thank you, CHRISP. j5create