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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1491 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the product's ease of use, overall performance, and compatibility. They also appreciate its HDMI capabilities, price, and reliable connectivity. However, some customers have noted that the adapter can generate heat, and a few mentioned concerns about battery drain and cable length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,491 reviews
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up so I can use a 2nd monitor on my work laptop when working from home (the laptop only has one HDMI output). Plug and play - didn’t require any extra setup.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Requiring no complex driver installation to obtain another monitor to work with, the JCA153G's unique build and quality will have you working in a jiffy!
      Gratefully,
      j5create j5create

  • Pros mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a peice of junk. It would not connect to any display I tried. I teach and one of the students with a MacBook couldn't even connect it to any of the projectors or TV display. I have and hp laptop and I looked up this particular adapter and the solution was to return it. I was on vacation and now I can't even return it. Do not buy! I wasted 30 dollars and a $6 dollar adapter works perfectly!

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C to 4K HDMI Adapter requires an available USB-C port on a computer, tablet or mobile phone that supports DisplayPort v1.2 Alt Mode to transmit audio and video signals. Please refer to the manufacturer of your hardware for more information on your device. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you. j5create

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Yep

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised. I cant complain. Love this plus is was priced very reasonably.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    Not an exciting purchase but it does what it's sup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer didn't have an HDMI port and I needed to be able to hook up my second monitor. This did what I needed it to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for Chromebooks and new sleek laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter looks nice, is compact and does its job.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Compact, aluminum build and requiring no complex driver install; simply plug it in and watch the contents appear on your external monitor.
      Sincerely,
      j5create j5create

  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    converts from my laptop to my HDMI cable with no lack in quality of the picture from what I can tell.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works, but disconnects easily

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well for a while but became flaky and would disconnect when I lightly bumped my desk. I noticed the piece the USB-C piece doesn't seem to fit flush into my Mac's USB-C port.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Daniel,
      We appreciate your feedback on the adapter. One thing that may cause the adapter to have trouble connecting is if you have a case on your laptop. A case may prevent the USB-C from firmly seating into the port. If you would like troubleshooting assistance the j5create customer support team would be happy to assist. Our contact information can be found printed on the device packaging as well as on our website under the ‘Support’ drop down.
      Thank you,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Adapter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, simple and fast set up. Definitely recommend for gaming monitor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good value for this product and meet the perpose.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The ability to quickly add another monitor to your DP alt-mode/Thunderbolt 3 supporting device is the purpose of the JCA153G; it's unique PnP architecture will have you working on a bigger screen in seconds.
      Appreciatively,
      j5create j5create

  • Cons mentioned:
    Cable length

    Rated 4 out of 5 stars

    Room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far, Wish the cord could have been a little bit longer so everything could be a little spaced out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    j5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing this item, I returned it to the store, as I found it didn't suit my needs. The good news is that Best Buy has a great return policy!

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Does NOT work with iPhone 15 Pro

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] As of 12/05/23, this adapter does NOT work with iPhone 15 Pro. Dont buy this expecting it to work, it will not. It stretches the image weirdly and it doesnt give you any audio. Could be an iOS issue or an issue with the adapter, but either way im not impressed.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      iPhones may not mirror the screen to external displays in the same way as some other devices, and the experience can vary depending on the app and content. iPhones may not automatically route audio through external displays. For audio output, you may need a separate solution, such as connecting external speakers to the iPhone or using Bluetooth audio devices. j5create

  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did it’s job perfectly, small and convenient to hide away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very handy little adapter that works as expected without any issues. The picture quality on the monitor is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still use this item to til this day awesome product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pricey with no other options available. A bit surprised

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure why I got this brand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in a rush after buying my MacBook Pro and needed to be able to connect it to my tv in the bedroom. I should have picked up the Apple brand one instead. Some times it reads the tv, sometimes not .

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Intermittency can lead to disappointment and we are sorry to hear this was your experience with the JCA153G. Because the JCA153G connects via USB-C, it is possible that if there was a cover on the Mac it could have impeded a snug connection that is required for proper functionality. In order to further investigate and get the device working as intended, we recommend reaching out to support on the casing to speak with a rep and they will be glad to help.
      Cordially,
      j5create j5create

  • Rated 3 out of 5 stars

    Worked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised just not with fire tablet returned.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't work with phones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't read the description carefully and learned only after I bought it that it won't work with phones - only computers. I needed it to work with my phone so I returned it.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Ollie!

      I would like to apologize for the inconvenience that this has caused you. If you would contact my customer service team, we would be more than happy to help you find a device that suits your needs and assist you in getting up and running. Our information can be located on the back of all of our product boxes and on out website under the support tab, where you can also find links to our live chat and phone services.

      Thanks,
      j5create j5create

  • Rated 3 out of 5 stars

    Not what i expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to use this for my computer to my 50 inch tv but the motion delays a little but sound was good.

    No, I would not recommend this to a friend