Customer Ratings & Reviews
- Model:
- JCA153
- SKU:
- 5091222
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the product's ease of use, overall performance, and compatibility. They also appreciate its HDMI capabilities, price, and reliable connectivity. However, some customers have noted that the adapter can generate heat, and a few mentioned concerns about battery drain and cable length.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Works Great With My Set-Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just needed it to get my set up working 100%. This was the last piece to a very complex set up.
I would recommend this to a friendBrand response from J5create Team
Posted .Supporting up to 4K resolution, requiring no complex driver installation represent the JCA153G; it's solid, durable build make this a one of a kind.
Appreciatively,
j5create
- Pros mentioned:Hdmi
Hopefully it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it so that I can run a 2nd external monitor because my laptop only has 1 hdmi slot.
I would recommend this to a friendBrand response from J5create Team
Posted .The JCA153G's unique capabilities supporting up to 4k resolution at 60 Hz along with solid build makes this an attractive choice for adding another display to work off - thanks for the positive review!.
Appreciatively,
j5create
Works okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working okay, I notice a definite degradation in quality to the monitor from the laptop vs another docking solution I used.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We recommend using a 10Ft HDMI cable, to avoid signal degradation. Please make sure all updates on computer is current such as Bios, chipset, drivers, etc. ** If you require further assistance; please contact the j5create Technical Support team and we will be glad to further assist if necessary. Thank you.
Mark Reviewed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately not the item that i needed. Needed something else.
No, I would not recommend this to a friendVery loose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes the HDMI side is very loose and ends up disconnecting the screen. Wouldn't recommend if the laptop you connect it to is something you disconnect often.
I would recommend this to a friendBrand response from J5create Team
Posted .We're sorry to hear the JCA153G is loose, causing a bad experience - we do have other adapters available and would love the opportunity to discuss them with you to find a better fit for your needs; if interested, our support information can be found on the packaging and an agent will be ready to help, thank you.
Respectfully,
j5create
- Pros mentioned:Compatibility
Left me out to dry.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter worked with one projection system, but then left me out to dry in a second presentation. The image appeared, blinked off, blinked on again, blinked off again ... just impossible. I purchased the Apple adapter and it worked fine. Tested this one again, and the blinking was there. Avoid this product.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .This Video Adapter works with devices that can support "DisplayPort Alt Mode" over USB for video out. Please refer to the manufacturer of your hardware for more information on your device. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you.
Lost receipt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not work i felt cheap and honestly it cost money but did not work at all
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
- Pros mentioned:Hdmi
if you need a project and laptop hookup, get this.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just what i needed to hook a projector up to my macbook
I would recommend this to a friend Old iMac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didnt work for my old Mac so I cant rate it. There was nowhere to plug it into.
I would recommend this to a friendBrand response from J5create Team
Posted .This USB-C to 4K HDMI Adapter is designed for devices with a USB-C port that supports video output (DisplayPort Alternate Mode), which may not be available on some older Mac models.
- Pros mentioned:Ease of use
Works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got for my work computer to display things or watch things from my computer to my non smart tvs and it works well.
I would recommend this to a friendBrand response from J5create Team
Posted .Mirroring your computer to work off a bigger screen is what makes the JCA153G special; simply connect and go!.
Appreciatively,
j5create
Can use laptop with a non-smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use this to watch Disney+ on our non-smart TV. It has some trouble with sound cutting in and out on occasion but overall gets the job done.
I would recommend this to a friendBrand response from J5create Team
Posted .Sound cutting in and out can be very disruptive and we can definitely comprehend that, we recommend contacting the support team on the packaging to see if the device i potentially defective and if not, find you a solution to this situation.
Respectfully,
j5create
Didn't last
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great and I thought because the cable was flexible it would last. Sadly this died in a year.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please check to see if your computer has any available updates such as Bios, drivers, chipset, etc. Being behind on updates could cause the j5 device to not function as intended and in order to rule everything out we recommend contacting the Manufacture (of your computer) Support in order to have them assist you in properly updating your computer. If you have any questions regarding the Adapter, please contact our Support Team and they'll be glad to assist you further. Their information can be found on our website under the "Support" tab. Cordially, j5.
- Pros mentioned:Ease of use
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use TV automatically recognized my phone happy with purchase
I would recommend this to a friendBrand response from J5create Team
Posted .Making happy customers with quality products is our focus; the JCA153G will have you working with another screen in seconds.
Thanks,
j5create
Connection Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had some connection issues with this adapter. I need to unplug and reconnect to my monitor every few days for it to work.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for your feedback. I would recommend checking if there is excess tension on the cable between your computer and the monitor, or if anything may be pulling on the cable. I hope that you have a good day.
Thank you,
j5create
- Pros mentioned:Price
great adapter for my Mac!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is exactly what I was looking for and it had a price I loved.
I would recommend this to a friendBrand response from J5create Team
Posted .The right device at a great price, supporting up to 4k resolution is what the JCA153G is all about - it's solid, sturdy build make this a top choice for adding another screen to your set up.
Gratefully,
j5create
- Pros mentioned:Ease of use
Nice product OK packaging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed an adapter bought This plug it in and it worked right away
I would recommend this to a friendBrand response from J5create Team
Posted .The JCA153G's PnP nature will have you using a bigger screen to work off or simply mirroring your DP alt-mode supporting phone in seconds - we value your input.
Regards,
j5create
Reasonably priced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine. I gave it 3 stars because when you Restart your computer, it has pulled out and plugged back into the USB.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Good Afternoon,
We're very sorry for the inconvenience that the JCA153G is causing you. We would be more than happy to help you correct this issue and streamline your set up. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
Doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item doesn't work in my Motorola stylus , this is the reason I returned to the Best Buy store
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Teresita, the video adapter works with devices that supports "DisplayPort Mode" for video output. We do offer a JUA165C that will work with your Motorola Stylus with the "j5 Display Adapter App" installed on your phone. Respectfully, j5
Returned
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work with my projector, but I think it was the phone that wasn't compatible.
I would recommend this to a friendHad to return it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it. Thought it was usb 3, not usb c. Well made and the return was handled well.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi there, if you need a Thunderbolt cable and your monitor supports the same port, please look at JTCX02 or JTCX03. If you have any questions, please feel free to contact us. Best regards, j5create.