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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1491 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the product's ease of use, overall performance, and compatibility. They also appreciate its HDMI capabilities, price, and reliable connectivity. However, some customers have noted that the adapter can generate heat, and a few mentioned concerns about battery drain and cable length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,491 reviews
  • Rated 3 out of 5 stars

    It's OK.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to do, but rather expensive for what it does!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    yes it works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works fine but product seems rather overpriced

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Incorrect Adapter Recommendation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable was recommended to me by a sales rep to connect my lap top and monitor. It did not work, was the incorrect size needed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair adapter. Only thing didn’t transfer stuff over to my pioneer radio.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    MacBook Air with M1 chip not supported yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a Mac with the M1 chip, j5create does not support it yet. I just bought one today and took it home to use with my new monitor (LG - 27” UltraGear QHD Nano IPS 1ms 165Hz HDR Monitor with G-SYNC Compatibility - Black). I have another LG monitor and I'm using a macbook air 2020. Really disappointed.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The HDMI Adapter does not require any drivers for installation. The device is a Plug n Play, there are no software's available. However, if you are connecting 2 external displays, you will only be able to display 1, that is the limitation hardware for computers with the M1 chip. j5create

  • Rated 3 out of 5 stars

    Works with some devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems inconsistent is what it supports. Worked with my phone, but not another phone.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi KevinB, thanks for your feedback. The JCA153G is a PnP and some phones have a feature called "DisplayPort Alt. Mode to support Plug and Play devices. We also have the JUA165C Adapter and all is needed is an app. If you would like to know more about any of our products, please feel free to contact us and we'll be happy to help. Respectfully, j5create. j5create

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works ok but not for all of my products works with my s9+ phone but not for my tablet could explain better

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      DP alt-mode supporting phones such as the S9+ can now be viewed on larger displays, with it's unique PnP design, you will be viewing pictures or videos in seconds!
      Appreciatively,
      j5create j5create

  • Rated 3 out of 5 stars

    Passable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do. It robbs signal strength if you have a weak signal

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      Glad to hear that the JCA153G is working well for you. A USB-C port is really versatile and is becoming the standard connection on some laptops.
      Thanks,
      j5create j5create

  • Pros mentioned:
    Hdmi

    Rated 1 out of 5 stars

    Did not work with the Wacom drawing tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to connect my Wacom drawing tablet to my computer since I only have 1 HDMI port. When I plugged it in my drawing tablet would not have any signal. When I purchased the Insignia™ - VGA to HDMI Adapter - White, my drawing table worked.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Jennifer, I'm sorry to hear the JCA153G did not work with your Wacom tablet. Because the JCA153G requires that your device e.g. Wacom tablet support video output via USB-C and it does not, this will not work for you. I'm sorry about the inconvenience this caused and if you have questions, comments, or concerns we may address, please feel free to contact the technical support team mentioned on the packaging and an agent will be ready to help.
      Respectfully,
      j5create j5create

  • Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Too HOT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device gets hot to touch when a hdmi is plugged in.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Blair,
      We appreciate that you took your time to leave a review. Because of the aluminum construction of the adapter it may feel warmer than plastic constructed adapters that may have used in the past. That being said if you feel that the adapter is getting too hot where it may cause damage I would recommend exchanging it at the retailer where you purchased it from or contact j5create customer support. Our contact information is on the product packaging and on our website under the ‘Support’ drop down.
      Thank you,
      j5create j5create

  • Rated 5 out of 5 stars

    Did exactly what I needed it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up a j5create - USB Type-C-to-HDMI Video Adapter so I could drive my brand-new 43" monitor. It worked perfectly with my personal MacBook and my work MacBook Pro. Fit and finish of this connector is just what you'd expect. Good buy, and I'd get one again if I needed one.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Mac users looking to add monitors to their set up, the JCA153G is the adapter for you; supporting up to 4k resolution, along with a 2 yr manufacturer warranty guarantees customer satisfaction - we value the feedback.
      Gratefully,
      j5create j5create

  • Rated 3 out of 5 stars

    Mark J

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for adapter, but you will not get sound on the screen you toggle to.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      In order to have the audio output through the device that you would prefer, such as through the television connected to the j5create USB adapter, it will require that you change the "Default playback device" for your computer. j5create

  • Rated 3 out of 5 stars

    Was just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it to covert display to type c, didn't quite work the way I wanted

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      I am sorry that this was not the correct device to suit your needs. The majority of display adapters only work in one direction. If you have any future questions about J5Create devices our highly trained customer support team is available by phone, email, or live chat. Their contact information is printed on the device packaging and on our website under the support tab.
      Thank you,
      -J5Create j5create

  • Rated 3 out of 5 stars

    gerat consept

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not work for me. i need it for my galaxy note 10 plus but loses signal.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      If you are still having trouble with the cable connecting I would recommend contacting j5create customer support for assistance. You can find our contact information on the j5create website under the ‘Support’ drop down.
      Thank you,
      j5create j5create

  • Rated 3 out of 5 stars

    You get what you paid for

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job and you get what you paid for. Overall, it's okay.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We appreciate your feedback on the JCA153G. It is good that it is working as needed.
      Have a good day,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described, better quality than I was expecting.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Obtaining the correct device to meet your expectations can be tricky and we are glad to hear the JCC153G got the job done.
      Appreciatively,
      j5create j5create

  • Rated 3 out of 5 stars

    I will have to return this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will have to return this item I will try to exchange it for a different one

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      For determining which device is best for your needs, we recommend contacting the support team on the packaging and a representative will be more than happy to assist.
      Respectfully,
      j5create j5create

  • Rated 3 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced for what it does and takes way to long to figure out how to use it

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Cab4, when it comes to the JCA153G, compatibility will depend on the device in use with it. If your phone, tablet, or computer does not support video output capability via USB-C, you will not be able to output video using this model. Instead, we recommend the JCD381 for example which requires software installation and that will work for you.
      Respectfully,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Others worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using item on HP laptop w/Windows 10. This item has not worked for me. I've tried it on my 48" TV/Monitor and my 40" TV/Monitor. I have a Type C >USB, works great. USB>HDMI works great. USB>VGA works great. This item works fine at the store where purchased.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Properly setting up the JUD380 to work on your computer can be stressful and we apologize. In order to narrow down the root of the issue, we would highly appreciate the opportunity to troubleshoot this and see if we can get it working. If possible, support information can be found on the casing and a specialist will be ready to lend a helping hand.
      Thank you,
      j5create j5create

  • Rated 3 out of 5 stars

    It was okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was overpriced. I returned it. It worked fine though.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Jessica,
      Sorry to hear that you felt that the adapter was overpriced. We do our best to balance producing quality products and setting them at competitive price points.
      Thank you,
      The j5create Team j5create