Customer Ratings & Reviews
- Model:
- JCA153
- SKU:
- 5091222
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the product's ease of use, overall performance, and compatibility. They also appreciate its HDMI capabilities, price, and reliable connectivity. However, some customers have noted that the adapter can generate heat, and a few mentioned concerns about battery drain and cable length.
This summary was generated by AI based on customer reviews.
Too Expensive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much more expensive then it needs to be. I recommend the Best Buy essentials version. I would not have bought this if the Best Buy version was available.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
WONKY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE. IT GOES ON AND OFF, NO MATTER HOW MUCH WE SECURE THE PORTS. I HAVE TO RETURN THIS USELESS STUFF
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The JCA152 is designed to provide a reliable 4K HDMI output while also allowing power delivery, but connection issues like the one you described can sometimes be related to the USB-C port on the computer, the HDMI cable, or compatibility with certain laptops.
If you haven’t already, we recommend double-checking that your laptop’s USB-C port supports video output (DP Alt Mode), as not all USB-C ports do. Also, using a high-speed HDMI cable rated for 4K can help ensure a consistent signal.
- Cons mentioned:Heat
J5HDMIAdapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product gets extremely hot. I just hope it does not effect my laptop as or the monitor that are connected. I want to know if this will last longer. And I do not recommend it to anyone.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi iMty, generally, adapters emit some heat as a normal part of its operation, especially when the laptop or desktop is in use while the battery is charging or not. The body should never become too hot to handle. If you have any other question, please contact j5create and an agent will help you with any questions you may have. Thank you, j5create.
Hiawatha
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This didn't provide me with connectivity I required. Have to try another connector.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C to 4K HDMI Adapter with Power Delivery requires an available DisplayPort Alt Mode and USB Power Delivery through a computer's USB Type-C port. Please refer to the manufacturer of your hardware for more information on your device
Doesn't work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this thinking I was able to use it for my 1440p 144hz monitor. I was using it for my M1 Max MacBook Pro to set up quadruple monitors. On the box, it says it supports 3840x2160 60hz. If you do some calculations, that would be about 14.93 Gbps for the bandwidth. When I tried to use it with my 1440p and 100 hz (MacOS looks like it caps at 100hz for the monitor I have), the bandwidth should be 11.06, which is far less than 14.93. Therefore, it should have been able to drive the monitor a lot easier.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .This Video Adapter is Compliant with HDMI 2.0, 4K @ 30 Hz to 4K @ 60 Hz. Unfortunately, we have not tested this adapter on a 144 Hz monitor. We apologize for the inconvenience.
Sucked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didnt work not worth the headache or money!!!!!!!!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
Doesn't work for my HP All in One desktop.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because the staff assured me that it would work to extend to a third screen on the HP - Pavilion 27" Touch-Screen All-In-One - Intel Core i7 - 16GB Memory - 1TB SSD - Sparkling Black computer I was purchasing. But it doesn't work and now I may have to return my computer because I need 3 monitors. It will probably work for other people and I got the wrong info but my advice is do your own research.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Unfortunately, it's possible that the HP AIO may not support PnP (Plug n Play) devices over USB-C. The other option will be JUA365 that requires an installation of a driver and will allow dual displays for your AIO computer.
Does Not Last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. This adapter lasts a few months with minimal use. Third one I have replaced. J5 will replace it if you pay shipping back to them and are out an adapter in the meantime. Look elsewhere.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on j5create website under the Support tab. Thank you.
Converter Fail
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The idea is great, but it would be even better if this converter actually opened up my USB. Completely dissatisfied with this product
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
Sorry to hear that the adapter did not meet your needs. I would recommend the JCA379, it will provide the USB-C to HDMI adapter, USB-C power pass through, and a USB-A data port.
https://www.bestbuy.com/site/j5create-usb-type-c-to-hdmi-external-video-adapter-with-power-delivery-white/5930600.p?skuId=5930600
Thank you,
j5create
HdMI
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be glitchy and not a very friendly product for on screen usability while hooked up by wire. Also little stiff and bulky.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
The JCA153G is a plug and play adapter that will connect a USB-C port that supports video output to an HDMI cable. If you are having issues with the adapter our customer support team would be happy to help. You can find our contact information on the j5create website under “Support”
Thanks,
j5create
Didn’t work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not do what the employer told me it would do. It was a waste for me.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C to 4K HDMI Adapter allows you to connect a USB-C-enabled laptop, tablet, or smartphone to an external display or projector via HDMI. Its main purpose is to output high-definition video and audio—up to 4K resolution at 30Hz—to an HDMI monitor, TV, or projector.
It’s a plug-and-play adapter (no drivers required) and is compatible with USB-C devices that support DisplayPort Alternate Mode.
Solid product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought 5 of them and the work great! The carry 5.1 audio well too
I would recommend this to a friendBrand response from J5create Team
Posted .Great product for mirroring your DP alt-mode supporting phone or adding another screen to a thunderbolt 3 supporting computer; the JCA153G supports up to 4k resolution along with durable build making it a hot choice.
Cordially,
j5create
Didnt work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for my switch and monitor, unsure why
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C to 4K HDMI Adapter requires an available USB-C port that supports DisplayPort Alt Mode features to transmit audio and video signals. Please refer to the manufacturer of your hardware for more information on your device. Thank you.
nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this one a lot. works well with my Samsung 4k TV!!!
I would recommend this to a friendgfghhfd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fgfdhfgdfgsdvbnghhefggjgrthgfjtyhdfhtghfrgfrghrtfgdfgrt
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed something to mirror my phone on my smart tv and this has provided that.
I would recommend this to a friendBrand response from J5create Team
Posted .Phones supporting video output via USB-C can now be viewed on larger screens with adapters such as the JCA153G; simply connect it and enjoy!.
Appreciatively,
j5create
Keep on burning out
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had two, both burned out, not very durable. I wish the company would make better products. Or at least have diffent tiers sold in best buy.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Using the USB-C to 4K HDMI Adapter with incompatible devices or connecting it to a device that exceeds its specifications can lead to issues. Ensure that the adapter is compatible with the devices you are connecting.
Electrical issues in the environment, such as power spikes or fluctuations, can contribute to the burning out of electronic devices.
Please contact j5createTechnical Support Team, so that they can get more information from you. Their information can be found on j5create website under the "Support" tab. Thank you.
Still trying to use it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not got it to fully work. Don't know if it is me, my phone, or my TV
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In order to narrow down the exact issue you are experiencing, we recommend contacting support on the packaging or website and a specialist will be ready to assist in resolving this, thank you. j5create Team.
Doesn't work with Pixel phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked with my Chromebook but didn't work with my pixel phone so i returned it
I would recommend this to a friendBrand response from J5create Team
Posted .Cabo, we greatly value your input on the JCA153G. Because the JCA153G requires that your device support video output via USB-C in order to output a video signal and the Pixel does not support such capability, this would not work unfortunately. Instead, the JUA165C will allow you to do so. If interested in learning more about the JUA165C, please feel free to either contact us with our information printed on the casing, or going to our website. We apologize for the inconvenience this may have caused and hope we can still assist.
Sincerely,
j5create
not a great value
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.may fail, unstable connections at times for such an expensive produc
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello, the video adapter works with a feature called "DisplayPort Alt Mode" for video output. Please refer to the manufacturer of your hardware for more information on your device. Sincerely, j5.