4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 1491 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the product's ease of use, overall performance, and compatibility. They also appreciate its HDMI capabilities, price, and reliable connectivity. However, some customers have noted that the adapter can generate heat, and a few mentioned concerns about battery drain and cable length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,491 reviews
  • Rated 5 out of 5 stars

    Good cable converter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cable converter let's me watch my cell on a TV. Good price

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      For DP alt-mode supporting phones, the JCA153G will allow you to mirror the screen onto a bigger display in seconds - simply plug it in and enjoy.
      Sincerely,
      j5create j5create

  • Rated 1 out of 5 stars

    USB

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used the usb. Was not aware that there is only 2 week window instead of the more normal 4 weeks.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C to 4K HDMI Adapter allows you to connect your device to a 4K TV or monitor with video and sound supported. j5create

  • Rated 5 out of 5 stars

    WORKS GREAT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for using a projector with the computer.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      For using an additional monitor, projector, or TV with your computer, the JCA153G makes a great fit; it's flawless performance and top quality make this a must have.
      Regards,
      j5create j5create

  • Rated 5 out of 5 stars

    Simple but works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple product, simple to use and works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sastisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is and does what it's intended to do

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Decent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great have had no issues with the product good

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Great product for adding another screen to your computer or simply mirroring your DP alt-mode supporting mobile device to a larger display; the JCA153G's PnP nature will have you up and running in seconds.
      Sincerely,
      j5create j5create

  • Rated 2 out of 5 stars

    Works, but..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items will work, but needs another power source for some laptops. Not helpful

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Obtaining video output is one thing, when it comes to also charging the computer while in use is another. We're sorry to hear the JCA153G is not capable of charging your laptop; we do have the JCC155G that is capable of supporting up to 100 watts of pass through charging. For further information, we recommend contacting support on the casing and an agent will be glad to assist.
      Respectfully,
      j5create j5create

  • Rated 2 out of 5 stars

    Did not need adapter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this item as I did not need it

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hey there and thanks for taking the time to leave a review. If you have any questions regarding any of our adapters with your devices, please feel free to reach out to us and an agent will gladly answer any questions or concerns you may have.
      Sincerely,
      j5create j5create

  • Rated 1 out of 5 stars

    Worthless

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash go to Amazon if ya really want somethin to work plus no one at the store knows what they’re talkin about

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C to 4K HDMI Adapter requires that your phone, tablet, or laptop supports DisplayPort Alternate Mode for video output and Power Delivery for charging. If you have any questions please contact our customer team by visiting the j5create website then click on the "SUPPORT" at the top right of the webpage. Thank you. j5create

  • Rated 2 out of 5 stars

    Didn't work with Samsung note10+

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work. It did not work. It did not work No good

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      I'm sorry to hear that! We have tested this product and been able to get it to work with the Samsung Note 10. It sounds like you might have a defective product and we'd be more than happy to help you with this. If you'd contact my customer service team we can set up for an exchange. Our information is on the back of the back of all of our product boxes, and on our website.

      Thanks,
      j5create j5create

  • Rated 1 out of 5 stars

    Does not work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems the product does not work for my intended application: connecting a HMI monitor and a camera to my laptop

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C to 4K HDMI Adapter is intended to connect to a computer with an available USB-C port that supports DisplayPort v1.2 Alt Mode to transmit audio and video signals to a TV, monitor or protector equipped with an HDMI input. j5create

  • Rated 1 out of 5 stars

    Didn’t work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work , purchased to connect the usb-c output from a MacBook and it start flickering lucky for me one of the other speaker have the original Mac usb-c to HDMI and he loaned to me . Total junk , lost money.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Ronnie, thank you for your input on the JCA153G. I regret to hear about the flickering you experienced. This could be due to a defective HDMI cable, too long of a cable, conversion cable being used and more. For such situations, we recommend contacting the support team; their information can be found on the packaging and website. I sincerely apologize for your negative experience with us and look forward to working with you if needed.
      Respectfully,
      j5create j5create

  • Rated 1 out of 5 stars

    Didn't work

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work for what I needed it to do couldn't tell you the reason why I did it

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      In order for the USB-C to 4K HDMI Adapter to work the USB-C port on phone, tablet, or laptop must support DisplayPort Alternate Mode. Our customer support team can assist you with any questions you may have about the product. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you. j5create

  • Rated 1 out of 5 stars

    Item does not work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an adapter to connect my Lenovo Yoga 920 which I purchased at Best Buy to an external display. The Best Buy associate recommended this adapter but it does not work.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      We appreciate your feedback. If you would consider contacting the j5create customer support team they would be more than happy to assist you with getting the adapter working for you. In the event that the adapter is defective they can assist with a product exchange under our two year limited warranty. Our contact information is printed on our product packaging and is also available on the j5create website under the ‘Support’ drop down.
      Thank you,
      j5create j5create

  • Rated 1 out of 5 stars

    Not compatible with 2017 MacBook Pro

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with 2017 Apple MacBook Pro. It detects the display but continued to randomly flicker intermittently making it unusable for our presentations.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi jnorman, thank you for your feedback. I recommend calling in and our agents will be able to help troubleshoot with you on the issue you are experiencing. Our contact information can be found on our website. We look forward to hearing from you. Cordially, j5create. j5create

  • Rated 1 out of 5 stars

    Adapter

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just spend the extra money for the apple HDMI adapter.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      I apologize for the experience you have had with your USB-C to 4K HDMI Adapter. In order for the USB-C to 4K HDMI Adapter to work the USB-C port on the phone, tablet, or computer must support DisplayPort Alternate Mode. If you have any questions please reach out to our customer support team by visiting the j5create website and click on the "SUPPORT" tab at the top right of the webpage. j5create

  • Rated 1 out of 5 stars

    Didn't work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work with y android. This is the third adaptor I have used and no luck. I tried it on my new and old tv. Don't know if I am doing something wrong.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      To be able to mirror with the JCA153G your phone will need to have a built in feature called display port alternate mode. We would recommend checking the manufacturer’s specifications on your phone to see if it has this feature.
      Thank you,
      j5create j5create

  • Rated 1 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work with connections to my Flip3 5G to projector

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The Galaxy Z Flip3 5G will need to support DisplayPort Alt Mode for video output via HDMI port and USB Power Delivery to support charging. Please refer to the manufacturer of your hardware for more information on your device. Thank you. j5create

  • Rated 1 out of 5 stars

    Wrong item

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I needed. Was sold the wrong thing. Booo

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C to 4K HDMI Adapter with Power Delivery allows you to connect to a monitor, TV, or projector with the HDMI port and a USB-C port that offers charging up to 100W when a USB-C power adapter is connected. j5create

  • Rated 1 out of 5 stars

    Not the best

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really the best product for me. False advertisement stated on the box to which I could connect this product to my phone. Did not work.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      For this device to work with your phone your phone needs to have a USB-C port that supports display port alternate mode. If you have any questions about this our customer support team would be happy to answer them. You can find our contact information on the product packaging and on the j5create website under “Support”.
      Thank you,
      j5create j5create