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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1491 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are satisfied with the product's ease of use, overall performance, and compatibility. They also appreciate its HDMI capabilities, price, and reliable connectivity. However, some customers have noted that the adapter can generate heat, and a few mentioned concerns about battery drain and cable length.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,491 of 1,491 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this adapter to hook my Microsoft Surface Book 2 up to a monitor. It worked great! I just plugged it into the USB-C port and then an HDMI cable into it and the back of the monitor.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Excellent device for augmenting another display; it's PnP architecture requires no driver install getting you in a jiffy.
      Thanks for your feedback,
      j5create j5create

  • Rated 5 out of 5 stars

    usb cord

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it i want to winn 400dollar i love every prod

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice presentation, works well, gets the job done so no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Reliable connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get one for my year old MacBook Air. Cheaper than apple!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Perfectly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter has always worked perfectly for me and it seems to be very high quality.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Quality in every detail and working perfectly represent the JCA153G - simply plug it in and enjoy!
      Gratefully,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Product - easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very easy to use and a good value. Plug and play

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Good value and compatible with tablets, computers, phones; the JCA153G requires no software installation getting you up and running in a jiffy!
      Regards,
      j5create j5create

  • Rated 4 out of 5 stars

    Great cord

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cord how do you right a review for a cord done

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Chris, We appreciate your input as it helps us improve our quality!
      Have a great day,
      j5create j5create

  • Rated 1 out of 5 stars

    not stable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to connect a monitor to my MacBook Pro. At first it worked, but after an hour the screen started to black out and laptop was losing connection with the monitor. I am returning it as soon as they open. But this is ridiculous.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello and thank you for the input on the JCA153G. We're terribly sorry to hear the adapter was not providing a stable connection and the screen blacked out. It is possible the HDMI cable may have been defective, or if there was another device/converter connected in between that may have been causing this; in situations like this, we recommend contacting support on the casing and a rep will be ready to lend a helping hand and see if we can resolve it or offer a solution.
      Sincerely,
      j5create j5create

  • Rated 1 out of 5 stars

    Not Windows friendly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked when I used ChromeOS, and it stopped working when I switched to Windows 11. It's a good adapter, it's just not very Windows friendly.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The Video Adapter works off a feature called "DisplayPort Alt Mode" for video out over USB-C. The Chromebook may have that feature built-in and the computer with Windows 11 may have not. Please refer to the manufacturer of your hardware for more information on your device. j5create

  • Rated 1 out of 5 stars

    More expensive and unreliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these, both stopped working after a couple months. Just buy a different brand. Better off getting insignia brand that's cheaper and actually reliable.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Jon1, I'm sorry to hear you had a negative experience with both of your JCA153Gs and that they stopped working after a few months. In situations like these, we recommend contacting the support team printed on the packaging to speak with a rep to troubleshoot and if necessary an exchange will be offered as our products are covered under a 2 year manufacturer's warranty. Thank you for your time.
      Respectfully,
      j5create j5create

  • Rated 1 out of 5 stars

    Works great until it breaks.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this adapter last semester and I have used it sparingly since. The connector has become incredibly finnicky making it nearly impossible to use. When it does work now it will only transfer up to 720p. The usb-c part of the adapter is very flimsy and unsturdy. It worked flawlessly new, but it has broken after less than 20 uses.

    No, I would not recommend this to a friend