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Customer reviews

Rating 4.7 out of 5 stars with 583 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the Explorer 290's battery life and portability, making it a reliable power source on the go. Users appreciate its overall performance and power output for various needs. While the port selection is generally liked, some customers desire more options, and a few wish it included solar panels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 583 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Portability

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice portable charger for USB and other home devices

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product last more then ten hours in one single charge

    I would recommend this to a friend
  • Pros mentioned:
    Power output

    Rated 5 out of 5 stars

    Zackery charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. Hurricane Beryl came two days after I received it. It kept me charged to my cellphone and television. This was a great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to power my projector outside and charge portable electronics. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gave this item to our son for Christmas. It is a grest value for what it does.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a good-sized, rechargeable battery, this is the one. Bought it to go camping with 12 friends, and everyone ended up using it. We had air mattresses, phones, speakers, you name it and I still left our 2-day trip with over 35% battery

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best buy of portable chargine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a portable one for During night time charge For camping and this works fabulous! Charged my phones and headlamps! Then in the morning time id run my generator to charge the jackery!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this thing everyday for work and fun. I would highly recommend this portable generator for anyone who likes day trips and portable technology

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10 great purchase!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! I use it for camping and charging my phone when I’m on the couch.

    I would recommend this to a friend
    • Brand response from Jackery
      Posted .

      Dear customer, thank you so much for your incredible 5-star review! At Jackery, we are committed to upholding the highest standards of quality and providing reliable products along with exceptional customer service. Your support and positive feedback fuel our passion for excellence and drive us to keep delivering the best possible experience for every customer. If you ever have any questions or need further assistance, please don't hesitate to reach out to our customer service team. Whether it's product-related inquiries or any other needs, we are here to ensure your experience remains seamless and enjoyable. Thank you again for your trust and support—we look forward to bringing you even more surprises and high-quality experiences in the future! Customer Service: hello@jackery.com Phone: +1-888-502-2236 (Weekdays 9 AM to 5 PM PST). Warm regards, Jackery Team Jackery

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xxxxxxxxxxx xxxxxxxxxxxxxxxxxxxx x. X xx xxc xx. Xx xc

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll have to try more items to see how long the battery on this lasts, but as for now it is exactly what I wanted . It’s small, way small compared to the solar panel lol , but it’s nice. Definitely would buy a bunch if they were cheaper . It has a few buttons that I don’t know what they’re for, but with time I’ll learn their purpose. For now, the basic on this are more than enough. I actually would buy this again just because you never know when you’ll have a power outage or something. I bought the solar panel, too.

    I would recommend this to a friend
    • Brand response from Jackery
      Posted .

      Thank you for enjoying our product and sharing your shopping experience.

      It is good that you think our product is small, way small compared to the solar panel lol, but it’s nice. Definitely would buy a bunch if they were cheaper.

      Thank you for recommending it to your family and friends and for your honest thinking: "I actually would buy this again just because you never know when you’ll have a power outage or something. I bought the solar panel, too."

      As an industry leader in solar generators, Jackery will strive to continue its vision and commitment to providing green energy solutions and powering outdoor life. Jackery

  • Cons mentioned:
    Port selection

    Rated 4 out of 5 stars

    My Opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one outlet fot standard plug but everything else is great

    I would recommend this to a friend
  • Pros mentioned:
    Power output

    Rated 5 out of 5 stars

    Jackery 290 Power Supply

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great power supply. Used it during a week of remote hunting and it not only kept our phones charged but also provided us with a camp light. It had enough power for the week of hunting. We didn’t have to charge it at all.

    I would recommend this to a friend
    • Brand response from Jackery
      Posted .

      Thank you for enjoying our product and sharing your shopping experience.

      It is good that you think our products are a great power supply. Used it during a week of remote hunting and it not only kept your phones charged but also provided you with a camp light. It had enough power for the week of hunting. You didn’t have to charge it at all.

      Thank you for recommending it to my family and friends

      As an industry leader in solar generators, Jackery will strive to continue its vision and commitment to providing green energy solutions and powering outdoor life. Jackery

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use . Lasted long enough for outdoor camping

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with the solar panel to island camp. I am very pleased with it overall. I have charged iPhone, had a tablet plugged in and ran a 7 volt light all night , it only used 32%. I

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Camping savior

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy while camping for three days. Was great for my CPAP and lasted about 2 days off of a single charge. USB was ok, no fast charge capability but it worked.

    I would recommend this to a friend
    • Brand response from Jackery
      Posted .

      Dear customer, thank you for sharing your valuable experience! We’re glad to hear that the E290 was a reliable power source during your camping trip, especially in supporting your CPAP machine for two full days. While the USB charging doesn't feature fast charging, we're pleased it worked well for your needs. If you're looking for faster charging options, Jackery also offers products with higher power outputs that could better suit your requirements. If you have any questions or need further assistance, please don’t hesitate to contact our customer service team (hello@jackery.com / +1-888-502-2236, weekdays 9AM to 5PM PST). We’d be happy to provide more support and advice. Thank you again for choosing Jackery, and we look forward to continuing to serve you! Jackery

  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Jachery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as described. Compact and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very portable and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've owned a Jackery Explorer 1000 for standby in case of blackouts and wanted a smaller model to supplement that. The 290 is sturdy, very portable and easy to use. It also charged surprisingly fast via one of our Explorer 1000 solar panels.

    I would recommend this to a friend
  • Pros mentioned:
    Power output

    Rated 5 out of 5 stars

    Portable generator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great power source it charged a scooter that the battery had been dead for a couple of months.

    I would recommend this to a friend
    • Brand response from Jackery
      Posted .

      Dear Customer,
      Thank you for sharing your shopping experience.

      As an industry leader in solar generators, Jackery will strive to continue the vision and commitment to providing green energy solutions and powering outdoor life.Thanks for your suppport.

      Best Regards,
      Jackery Support Team Jackery

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Perfect for camping

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for boon dock camping when you need a fan and a light and lets face it... a cell phone. this is a great product, I can't wait to order the solar panels for it.

    I would recommend this to a friend