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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $249.99

Customer reviews

Rating 4.7 out of 5 stars with 558 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers highly value the Explorer 290 for its impressive battery life and portability, making it an awesome device for activities like off-grid camping. Users also appreciate its overall performance and power output. Some customers have expressed a desire for a wider port selection and the inclusion of solar panels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 558 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    BeboS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely portable and simple to use! Great for camping, beach getaways, or a power outage.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Handy portable power source.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy portable power source for use while camping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solir generator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but the purchase and fast delivery was awesome.

    I would recommend this to a friend
    • Brand response from Jackery
      Posted .

      Dear customer, thank you so much for your incredible 5-star review! At Jackery, we are committed to upholding the highest standards of quality and providing reliable products along with exceptional customer service. Your support and positive feedback fuel our passion for excellence and drive us to keep delivering the best possible experience for every customer. If you ever have any questions or need further assistance, please don't hesitate to reach out to our customer service team. Whether it's product-related inquiries or any other needs, we are here to ensure your experience remains seamless and enjoyable. Thank you again for your trust and support—we look forward to bringing you even more surprises and high-quality experiences in the future! Customer Service: hello@jackery.com Phone: +1-888-502-2236 (Weekdays 9 AM to 5 PM PST). Warm regards, Jackery Team Jackery

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    100% would recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Perfect for a week of camping to keeps our devices fully charged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an amazing product, I will be purchasing a bigger one soon!!

    I would recommend this to a friend
    • Brand response from Jackery
      Posted .

      Dear customer, thank you so much for your incredible 5-star review! At Jackery, we are committed to upholding the highest standards of quality and providing reliable products along with exceptional customer service. Your support and positive feedback fuel our passion for excellence and drive us to keep delivering the best possible experience for every customer. If you ever have any questions or need further assistance, please don't hesitate to reach out to our customer service team. Whether it's product-related inquiries or any other needs, we are here to ensure your experience remains seamless and enjoyable. Thank you again for your trust and support—we look forward to bringing you even more surprises and high-quality experiences in the future! Customer Service: hello@jackery.com Phone: +1-888-502-2236 (Weekdays 9 AM to 5 PM PST). Warm regards, Jackery Team Jackery

  • Rated 4 out of 5 stars

    Off the grid

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m surprised it took this long for a product like this to enter the marketplace. It didn’t exist In 2016/17 when I needed it but at least it’s finally available. This is great if you spend a lot of time outdoors (park, picnic, bbq, etc) but if your looking to go off the grid then look into the 2000+ watt model. This one just won’t cut it. Only reason it lost a star is because it doesn’t last long. The larger ones are a better bang for your buck.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I would recommend this portable power generator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It's operating just the way it's supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great addition to my solar family

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It holds it charge and is there when you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Power output

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item does the job as described. No concerns on longetivity or power output

    I would recommend this to a friend
    • Brand response from Jackery
      Posted .

      Thank you for enjoying our product and sharing your shopping experience.

      It is good that you think our products are good item does the job as described. No concerns on longevity or power output

      Thank you for recommending it to your family and friends

      As an industry leader in solar generators, Jackery will strive to continue its vision and commitment to providing green energy solutions and powering outdoor life. Jackery

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    H

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great I love it I carry it everywhere haven’t had a problem

    I would recommend this to a friend
  • Pros mentioned:
    Power output

    Rated 4 out of 5 stars

    Good but….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent power output. Wish it had usb c and that the ports automatically turned on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The layout is an awkward I’m sure I’m going to break a cable when it falls forward or some gear shifts into it. A little pricy for what it is. Will have to see how long it lasts before a final remark

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Solar backed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to have when you don’t have power or at the campground

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    really good battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reliable, sturdy and good battery life.a must have outdoors

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact; works fine, stays charged up for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    ^

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in prep for hurricane season here in Florida.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Light weight and easy to carry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as described. Using for computer and radios

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very easy to use and serves its purpose well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to family and friends and would buy again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need more power

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this was a good product and made very well, but I needed a little more power, so I returned it. I recommend it for those wanted to charge lower wattage devices like cellphones, computer, etc.

    I would recommend this to a friend