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Customer Ratings & Reviews

Your price for this item is $179.99
The comparable value price is $249.99

Customer reviews

Rating 4.7 out of 5 stars with 558 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers highly value the Explorer 290 for its impressive battery life and portability, making it an awesome device for activities like off-grid camping. Users also appreciate its overall performance and power output. Some customers have expressed a desire for a wider port selection and the inclusion of solar panels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 558 reviews
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I’ve used this to air up a tire, to charge my iPhone, to blow up a pool float. Works great so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for small items

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good big help for small appliances laptops and phones anything bigger like a small iron does not work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spend the money for the bigger power bank. Had to buy an extension cord in order to plug in more than one item. Works good for a short camping trip. Takes a while to charge

    I would recommend this to a friend
  • Cons mentioned:
    Solar panel

    Rated 1 out of 5 stars

    DOES NOT COME WITH SOLAR PANELS.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO FAULT OF BEST BUY. This solar power generator I thought was a great buy. NO WHERE DID THE DESCRIPTIONS FROM BEST BUY OR JACKERY STATE SOLAR PANELS WERE NOT INCLUDED. I called Jackery to complain. The Jackery service rep stated the panels were available for an additional $300. This is Jackery's misrepresentation- not BEST BUY.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for indoor and outdoors!! Highly recommend!!

    I would recommend this to a friend
    • Brand response from Jackery
      Posted .

      Thanks for sharing, we are glad it helped you! Jackery

  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and value. Highly recommend this item!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for small devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great power supply for small devices such as cell phones, laptops, etc. Anything larger than that, it wont supply power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to run my bougerv refrigerator. This was the best purchase to run it properly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Looks to be well built. I hope it lasts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person was very helpful and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is solid and holds the charge well! Well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for a battery pack.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for what I need. I really like the pure sign wave 110 volt AC.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Quality portable battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs well. Not for larger things needing a lot of electricity but will charge a phone/ ipad or laptop several times. Good for camping.

    I would recommend this to a friend
    • Brand response from Jackery
      Posted .

      Thank you for enjoying our product and sharing your shopping experience.

      It is good that you think our product runs well. Not for larger things needing a lot of electricity but will charge a phone/iPad or laptop several times. Good for camping.
      Thank you for your honest review!

      Thank you for recommending it to your family and friends

      As an industry leader in solar generators, Jackery will strive to continue its vision and commitment to providing green energy solutions and powering outdoor life. Jackery

  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It helps to charge small appliances. Good for camping

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its deceiving when you think you’re gonna get the panels with it, which clearly states it on box but you do not

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this item was pretty good. I got it to be able to work remotely and charge my laptop and phone.

    I would recommend this to a friend
    • Brand response from Jackery
      Posted .

      Thank you for enjoying our product and sharing your shopping experience.
      It is good to hear you think that overall this item was pretty good. you got it to be able to work remotely and charge your laptop and phone.

      As an industry leader in solar generators, Jackery will strive to continue its vision and commitment to providing green energy solutions and powering outdoor life. Jackery

  • Rated 4 out of 5 stars

    I like this product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this item. I've tried using it to charge my iphones, laptops and ipad. It's good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurricane season in florida was kinda rough this year and this thing was able to keep two phones charged everyday while we had no power

    I would recommend this to a friend
    • Brand response from Jackery
      Posted .

      Thank you for enjoying our product and sharing your shopping experience.

      It is good that you think our product worked well during the Hurricane season in Florida and this thing was able to keep two phones charged every day while we had no power

      Thank you for recommending it to your family and friends

      As an industry leader in solar generators, Jackery will strive to continue its vision and commitment to providing green energy solutions and powering outdoor life. Jackery

  • Rated 4 out of 5 stars

    Great Value, a little slow charging Speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little power station but the speeds are a little slow especially the USB ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power supply

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertise. Use as power supply for indoor drum line.

    I would recommend this to a friend