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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 498 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the Link View with Google Assistant's sound quality, particularly the bass, and appreciate its convenient screen size and ease of use. The Google Assistant integration also receives positive feedback, along with the added functionality of the camera. However, some users have experienced challenges with WiFi connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-498 of 498 reviews
  • Rated 4 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and the unit is helpful in general.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed. No equalizer when Chrome casting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound just ok. No equalizer when Chrome casting. Sound out of this JBL speaker is not that great (for being JBL). I guess they have to same money somewhere. Just like everyone else. Check the sound before buying. Not that great. ;-(

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 2 out of 5 stars

    It’s not that good for the hype

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker was not loud at all. Cord in the back kept falling out. Screen was nice but not a good product overall

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Look at Another Device First

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly expected better sound from a JBL product. I ended up returning the item because I couldn't justify the cost for the quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 29 days ago and it stopped working. Thank goodness I'm an elite member and I took it back. Gave 3 stars because it was nice when it worked.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Link View did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    Would not recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless without wifi. Found a better deal in another speaker. Ended up returning this one

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Link View did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Cons mentioned:
    Wifi connectivity

    Rated 1 out of 5 stars

    WiFi doesn’t work and no Ethernet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away from this JBL google assistant. It constantly crashes my WiFi. It doesn’t just loose its connection it kills the connection of anything else that is also connected to the WiFi. With no Ethernet port to connect to its basically an expensive door stop now.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear about what happened. We'd like to get more information from you so we can sort this out. Kindly get in touch with our Customer Support team for further assistance. JBL

  • Rated 2 out of 5 stars

    THESE ARE REFURBISHED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At 100 bucks I thought they were a steal until I realized how many smart features this product lacks.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Link View did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 2 out of 5 stars

    Glitches after 6 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for 6 months now and the software glitches frequently. I don’t recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent, great sounding device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the JBL Link View today after doing a bit of research on line. I wasn't sure from the pictures how impressed I would be by its build quality. And, of course, I had to hear the thing to see if I would be satisfied by the sound. I am not an audiophile, but sound quality is important to me. I have a Amazon Echo, have tried a Google Home, and must say that music playing from the JBL is in another category entirely. Music on low sounds lovely and clear; bump up the volume a bit and the music gains significantly in body and richness. As fine a sound as one of the Apple smart speakers? I suppose not. But then, the JBL is around half the cost, and has the benefit of a display and a better assistant. The build quality is excellent. This is a handsome little device. The display is also excellent. I can choose to show either selections from my photo library or nicely curated art works; when music plays there is information about the song and album cover art, rather like on a smart phone. I'm in my mid-fifties and can't help thinking about, you know, a nice clock radio. This new device falls into, and then radically extends, that category. An interactive clock radio with a beautiful display, Google Assistant built in for queries with intelligent answers backed by YouTube and the web, and outstanding sound quality. I have this unit set up in my den, which is a small room. You would want, I suppose, modest expectations about the sound. Would you rock a large room of people with this, at a party? Naw -- it is not that kind of device. For having on a side table in the den, playing music while I read, available for questions now and then, displaying lovely art and the time when music is not playing -- for this purpose, I swear the JBL (and this new category of device) is a revelation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Thought sound would be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL makes great speakers but not in this thing! Sound is mediocre screen is nothing special all of this in spite of being larger in size than rivals like Amazon and Lenovo

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our Product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL Best on the Market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our home and my parents home. We love the device so much we ended up with 4, I bought them to give as Christmas gifts. Hands down the best speakers and so versatile in uses. Talk for free using duo by Google for face to face with parents. Also as an alarm clock. We use it for listening to any YouTube channels and my son uses the ambient movie and music for white noise and nite lite through YT. I listen to my podcast and local radio stations. We can set reminders and clocks for wake up. I am thinking that this is my new favorite device and the quality of how it works is fantastic, JBL knocked it out the park. All these cool functions are done by voice commands. Also forgot to mention it is controlling our living room lights too. Thanks also to Google for this, please keep making updates.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent Product with superior sound.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off this jbl device is beautifully crafted. It's everything you can want in a google Assistant device. Beautiful HD screen and the mic picks up your voice instantly without having to repeat yourself. The sound quality is superb with crystal clear highs and lows and great base. Easy setup. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant, Sound quality

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this and love it. Great sound. Linked my smart lights, and 2 google mini's. Can link so many smart devices like locks, thermostats ETC. Works great!!!!!! Absolutely amazing technology.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    JBL Linkview

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great sounding voice activate speaker. The screen is awesome and it looks great in any room especially in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely love it!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always want the vitual assistant with big screen im glad i waited until this beauty came out. It does everything and is fully loaded with lots of options. You can add the station as an app to have more veriety of choices. Speakers are great and the quality of the screen is awesome. You can stream from your phone and watch YouTube. Worth every penny!! Highly recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fabulous device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality. The intelligence of Google Assistant. YouTube viewer with quality sound and the recipe features are great. You can use Google maps, get directions, weather and sleep to relaxing sounds. If you could cast Netflix, it would be five stars. Come on Google; get over it and let us cast Netflix to this fabulous speaker. I’m sure the update would be painless, except to your ego.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Was Great Now Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great device until it stopped allowing most web searches. When it allows multimedia searches, it takes several minutes to load youtube videos and will only play the correct Apple request after multiple tries. It is temperamental and understands my two-year-old granddaughter better than me. JBL blames Google but either way, it does not work properly. Unfortunately, I recommended this device to my mother and a few other friends.

    No, I would not recommend this to a friend
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