The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 73 reviews
Rated 4 out of 5 stars
Thumbs up
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good quality, great product to gift someone young in the family that like to on their consoles
This reviewer received promo considerations or sweepstakes entry for writing a review.
My son researched gaming headsets for a Scout merit badge and purchased this one himself. I am so proud for the time and energy he put into the research. He was especially excited that this one was on sale while he was looking so he was able to afford it. The headset works great for him to play Fortnight with his friends on his Switch.
This reviewer received promo considerations or sweepstakes entry for writing a review.
WORKS WELL. NO ISSUES....WORKS WELL....NO ISSUES. WORKS WELL. NO ISSUES....WORKS WELL....NO ISSUES.WORKS WELL. NO ISSUES....WORKS WELL....NO ISSUES. WORKS WELL. NO ISSUES....WORKS WELL....NO ISSUES.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The audio quality and comfort are quite good.
The reason for the 1-star review is the reliability of the product.
I bought TWO of these (back to back), both of them failed after ~6 months of usage with the exact same failure: the arm holding on to the left speaker breaks, and as a result it becomes unusable since it no longer sits on your ear.
It's quite disappointing since I really liked the comfort level and audio quality for this entry-level speaker.
Thank you for bringing this to our attention. We'd like to work with you directly to troubleshoot the issues you're experiencing with our JBL Quantum 400 headphones. We'd also like to get more information from you so we can check your options. Please contact our customer support team at https://bit.ly/2WocMfi
Rated 5 out of 5 stars
Headset
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Happy with purchase,sounds great ,glad i got these especially at a great low price
Thanks for taking the time in providing your feedback with our JBL Quantum 400. We're always looking for ways to improve. If you need any help with our products, please reach out to our Customer Support. https://support.jbl.com/us/en/