Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

JBL - Quantum 400 RGB Wired DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch and Mobile Devices - Black

Model: JBLQUANTUM400BLKAM
SKU: 10948626
Sold & shipped by
Global Mobiles Inc

About this product

Experience high-quality acoustics with this JBL Quantum 400 over-ear wired gaming headset. The voice focus boom microphone enables clear communication, while the memory foam ear cushions keep you comfortable during extended gaming sessions. This JBL Quantum 400 over-ear wired gaming headset features multiplatform compatibility for flexibility and QuantumSOUND Signature technology to enhance audio clarity.

Features
  • JBL QuantumSOUND Signature

    Immerse yourself in a realistic soundscape for a competitive advantage in any battle with the 50mm neodymium drivers that deliver a sound curve designed specifically for gaming.

  • JBL QuantumSURROUND and DTS headphone:X v2.0

    Creates an incredibly realistic spatial sound stage for cinematic levels of immersion and a true audio edge over the competition.

  • Compatible with a wide range of gaming devices

    Intended for use with PC, Xbox, PlayStation, Nintendo Switch, Mobile, Mac, and VR.

  • Voice focus directional boom microphone

    Thanks to flip-up, voice focus directional boom microphone with auto on/off and mute features, the headset enables crystal-clear communications with both allies and enemies.

  • Lightweight headband and memory foam ear cushions

    Designed for durability and comfort even during long gaming sessions.

  • JBL QuantumENGINE software suite

    Adjust the equalizer or choose from six presets, select your preferred surround sound settings, and personalize your gaming headset from a user-friendly dashboard, creating separate profiles and RGB effects and modifying microphone settings.

  • Game-chat dial

    Features a game-chat balance dial certified by Discord and is also compatible with TeamSpeak and other platforms for seamless communication.

See all features
Specifications
  • Sound Mode
    DTS Headphone:X, Stereo
    Connection Type
    Wired
    Built-In Microphone
    Yes
    Headphone Fit
    Over-the-Ear
    Adjustable Headband
    Yes
    Compatible Platform(s)
    Mac, Nintendo Switch, PlayStation 4, Windows, Xbox One
Sponsored

Reviews

Top Mentions

  • Sound Quality (50)
  • Comfort (19)
  • Mute Functionality (5)
  • RGB Lighting (5)
  • Lighting (3)
  • Connectivity (4)

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 4 out of 5 stars

    Amazing mic,great software, good sound!

    I like this headset overall but I have 2 minor gripes! So firstly I have to say that most gamers buy gaming headsets for the sound+mic quality. Then looks and features after that. The mic part is important to me so I have to say that this budget headset gets a 10. My family say i sound super clear while playing online. The next best part about this headset is the software and customization. The quantum software is great. You have the ability to change the RGb lighting which is very bright to many different settings. Change the audio from basic stereo to simulated surround sound(which works well) and change the EQ to your liking. Now the actual sound is a bit less higher end. More of a middle area. But it’s to be expected since it’s more on the budget gamers level. But not bad sound. Build quality is pretty solid and very pleasing tho you can feel that it is not premium. Again not in its price point. Plus JBL has several other higher end headphones in the awesome quantum line up. This by no means is a bad headset I love JBL but this will be a great start if you are getting Into gaming. I personally play more now on the PC which this comes with a very nice braided type C cable and a standard 3.5mm jack. Controls are on a wheel on one side and work well. Plus there is a dedicated mute button. And a boom mic that you can switch up to mute as well. Great job by JBL there. So yes 4 stars but that’s still a great rating and I highly recommend. If not this one get some of JBL higher lever headsets. I’m sure those are amazing as well.

    This review is from JBL - Quantum 400 RGB Wired DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch and Mobile Devices - Black

    Posted by BestbuyGuy210

  • Rated 5 out of 5 stars

    Basic yet solid performance.

    Just a quick note, this was used on a PS4 console and cellphone mainly with small usage on a Nintendo Switch. This is a bare minimum headset designed for gaming. You get no Bluetooth, no active noise cancelling, nor any premium materials. So why the five stars? Well, if your going to offer a just the basics in gaming headsets, you better perform well in what you do offer and I can say that this does. I have two other over the ear headphones/headsets, a Bowers and Wilkins designed for music and an older model of Sony Gold gaming headset. This JBL is by far the more comfy of the three. I can barely feel the clamping pressure anywhere but it sits securely on my head, with or without my glasses. I can definitely wear these for far longer than the others. Sound-wise, everything is great. Voices come in very clear and I can hear the full range of gaming sound effects and music. Once you find your own personal balance between chat and game audio, you'll swear your friend's voice is just another part for the game. Audio is so good on this that due to how comfortable it is, I use these for music while doing errands around the house. The only downside is that the materials aren't the best quality. The volume wheels feel particularly cheap and the faux leather feels thin and prone to tearing. On the positive, the included cables are threaded and don't feel cheap. Knowing what I know now about this headset I would chose these over the Sony Gold (the older model. I'm not sure how improved the newer model Sony Gold Playstation is) at the same price point. I get the same if not better quality audio and I can use these with other consoles or cellphones. I can deal with not having wireless (no charging required) and I am willing to sacrifice a degree of quality materials for a more comfortable fit.

    This review is from JBL - Quantum 400 RGB Wired DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch and Mobile Devices - Black

    Posted by Mateo

  • Rated 5 out of 5 stars

    Comes to life on PC.

    If these only worked on PS4 or Xbox they’d be a solid 4 out of 5. But the fact they work on all platforms and mobile devices they’re a 5, especially on PC. On PC you can customize the RGB lights, EQ, surround sound mode, and more. On PS4 while you have the spatial awareness playing FPS, the bass is lacking, but on PC that’s not a problem at all. They feel relatively well made for the price, my one knock would be the mic. The sound is fine, I just wish it was flexible and removable. This could be a problem for anyone that’s rough on their headsets. The Quantum 400s are a solid entry and offer good value for the money in the gaming/mobile device headset arena.

    This review is from JBL - Quantum 400 RGB Wired DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch and Mobile Devices - Black

    Posted by Linksys

  • Rated 5 out of 5 stars

    An ESSENTIAL part of my gaming arsenal

    I absolutely love my JBL Quantum 400 headset. Not only are they comfortable, they sound amazing and have really changed the success of my gaming. Prior to using these I used a standard 2.1 speaker system with my PC for gaming. No microphone. These have been a superior upgrade for my gaming PC. Now I can play without disturbing my other family members around me, I can hear way more audio content from the game like foot steps and people running near me which gives me a huge advantage. I can also now communicate with my team mates which is a huge advantage. I know there are a lot of different brands of headsets out there and I can’t speak to the quality of sound and comfort, but what I can tell you is this, the JBL Quantum 400’s absolutely delivers. I love the features they put on the on the left ear cup as well. Its nice to have a mute button and volume wheel right at your fingertips. The raise to mute mic is also very handy. I also really like the fact that JBL did not integrate the cables permanently in to the headset and that both the USB C and regular headphone cables are removable. This makes it more aesthetically pleasing to store the headset not to mention gives you the ability to change the cables if they somehow were to get damaged. The app (JBL Quantum Engine) is great as well. Very easy to use and a nice range of features. Installation was easy, and drivers were detected automatically. You can change the color profile of the RGB JBL logo on the ear cups which is nice. You have equalizer settings as well as the ability to choose DTS or QuatumSURROUND which is what I typically use. You can also update the firmware on the headphones from the app which is essential. I did the majority of my testing with these playing Call of Duty Warzone. I typically play “Plunder” where you are on a team with other people. Being able to communicate with them via the headset really opens up a lot of opportunity and enhances game play significantly. I have noticed a large increase in the success of my rounds when my team members an I are able to communicate more effectively thanks to the JBL Quantum 400s. If you are looking to buy a headset for gaming, you absolutely cant go wrong with these.

    This review is from JBL - Quantum 400 RGB Wired DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch and Mobile Devices - Black

    Posted by krush

  • Rated 5 out of 5 stars

    Gaming headphones

    JBL Quantum 400 Over ear headphones. The headphones have two plug in jacks. The 3.55 MM for game controllers and a USB C to USB A for PC’s. Both cables are supplied. These lightweight headphones are plug and play, however on your PC you can download the Quantum App and adjust the features even more. There is a slight learning curve to set up to your personal taste. Game audio-chat balance This feature adjusts the game audio and chat. You can move the chat into the background and thus bring the game audio to the foreground, or vice versa. Volume Control You can control the volume from the left earpiece. Windshield foam The foam windshield on the microphone is very useful to cut the background. Microphone LED The red LED on the microphone tells you the mute is on. If you flip the microphone up it automatically mutes. You can also mute with a button on the left earpiece. RGB Lit JBL Logo If the headphones are plugged into a PC using the USB cord the JLB logo Illuminates and changes color. This is also controlled by the App. 3.55 Audio Jack The 3.55 MM audio jack is utilized for there than PC use. Microphone The build in boom microphone also picks up what you are saying, and you can hear it in the headphones. Flat-Fold The headphones have a fold-flat feature for storage. USB C The headphones use a USB C to USB A cable. Surround Sound While immersed in game play the Surround Sound is awesome. I would recommend these headphones to friends and family.

    This review is from JBL - Quantum 400 RGB Wired DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch and Mobile Devices - Black

    Posted by Nicholas

From the manufacturer

Compare similar products

JBL - Quantum 400 RGB Wired DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch and Mobile Devices - Black
JBL - Quantum 400 RGB Wired DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch and Mobile Devices - Black
4.3(76)

Experience high-quality acoustics with this JBL Quantum 400 over-ear wired gaming headset. The voice focus boom microphone enables clear communication, while the memory foam ear cushions keep you comfortable during extended gaming sessions. This JBL Quantum 400 over-ear wired gaming headset features multiplatform compatibility for flexibility and QuantumSOUND Signature technology to enhance audio clarity.

JBL - Junior 320BT Wireless Kids On-Ear Headphones - 2025 - Blue
4.1(7)

JBL Junior 320BT wireless on-ear headphones introduce a whole new generation to JBL sound in a way that’s safe for their ears. They won’t go beyond 85dB, protecting young listeners from dangerous sound levels. Plus, you can use the JBL Headphones app to customize maximum volume and daily listening time, and get daily or weekly reports on your kids' listening habits. Designed for young kids, the JBL Junior 320BT are comfortable to wear, with durable oversized controls that are easy for even the littlest hands to use. 50 hours of battery life means long-lasting fun, and a built-in mic lets kids chat with family, friends, or teachers easily. They come in three fun colorways and include a JBL sticker set so your little rockstars can personalize their look. Great sound has no age limit.

JBL - Quantum One RGB Wired DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch and Mobile Devices - Black
4.2(24)

Get an edge over the competition with this JBL Quantum ONE over-the-ear gaming headset. The JBL QuantumSPHERE 360 sound technology lets you quickly detect movements and identify enemies for accurate, immersive gaming. This wired JBL Quantum ONE over-the-ear gaming headset features QuantumSURROUND for high-quality acoustics, and RGB lighting illuminates your gaming space.

JBL - Quantum 300 Wired Stereo Gaming Headset for PC, PS4, Xbox One, Nintendo Switch and Mobile Devices - Black
4.3(31)

Enjoy crisp clear audio with this JBL Quantum wired gaming headset. The PU leather-wrapped memory foam construction provides comfort over long usage, while the 3.5mm input cable connects to most devices. This JBL Quantum wired gaming headset features a directional microphone with Echo Cancellation technology to distinguish background noise for clear in-game communication.

Pros for JBL - Quantum 400 RGB Wired DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch and Mobile Devices - Black
Sound Quality, Comfort, Mute Functionality, RGB Lighting, LightingBattery LifeSound Quality, ComfortThere were no pros for this product
Cons for JBL - Quantum 400 RGB Wired DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch and Mobile Devices - Black
ConnectivityThere were no cons for this productThere were no cons for this productThere were no cons for this product

Specs

Questions & Answers
  • My RGB Lights on the side suddenly stopped working. I tried unplugging and plugging back in the USB-C port but it won't light up again. I've left the Cord plugged in overnight a few times. Is that the reason why? If so how can I fix it?

    We'd like to work with you directly so we could do some troubleshooting with your JBL Quantum 400. Please contact our Customer support at https://support.jbl.com/us/en/

    Answered by JBL Support
    JBL Support response
  • My microphone doesn't work well in ps5. My friend voice echo when they talk to me and my voice hear like i speak inside a box.

    Please check if the mic monitoring feature is enabled with your JBL Quantum Engin. You may check this setting by going to the JBL Quantum Engine App on your computer. We'd like to work with you directly to try some troubleshooting steps, please reach out to our Customer Support.

    Answered by JBL Support
    JBL Support response
  • Can this headset be used for music on an android?

    Thanks for your inquiry. You can connect our JBL Quantum 400 to an Android device through an AUX connection using a 3.5mm cable. If you need more help, please contact JBL Customer Support.

    Answered by JBL Support
    JBL Support response
  • I have the headset in the USB slot on my PS4, it works and the lights turn on. The lights are currently flashing/pulsing in a colour sequence of 4x light blue pulses, followed by 1x purple pulse. And then repeating. Are there supposed to be more colours?

    Our JBL Quantum 400 has an RGB-Lit JBL logo on the earcups. The colors and style of lights can be modified by downloading the JBL Quantum Engine Software on your PC. If you need the software to be downloaded, please visit our website or reach out to our Customer Support.

    Answered by JBL Support
    JBL Support response
  • will this device work with a woojer vest , i am asking about the anc and dts modes and rgb on if its 3.5mm

    Thanks for your inquiry. If you'll be using a 3.5mm connection to link our JBL Quantum 400 to the Woojer Vest, the ANC feature of the headphones won't be available, as ANC requires power from a USB connection. Similarly, the DTS headphone:X 2.0 feature and the RGB lighting also require the USB connection to be used and the JBL QuantumENGINE software to run. Regardless of these feature limitations, you should still be able to enjoy high-quality audio from the headphones.

    Answered by JBL Support
    JBL Support response
Ask a question
No content

Customers often buy these together

Sponsored

Similar products from outside of Best Buy

sponsored
Ask BlueAI

Finance Options

My Best Buy® Credit Card
Buy Now, Pay Later

Finance Options

My Best Buy® Credit Card
Buy Now, Pay Later