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JBL - Quantum 400 RGB Wired DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch and Mobile Devices - Black

Model: JBLQUANTUM400BLKAM
SKU: 10948626
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$90.51
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4.03(157)

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Specifications
  • Sound Mode
    DTS Headphone:X, Stereo
    Connection Type
    Wired
    Built-In Microphone
    Yes
    Headphone Fit
    Over-the-Ear
    Adjustable Headband
    Yes
    Compatible Platform(s)
    Mac, Nintendo Switch, PlayStation 4, Windows, Xbox One
  • Key Specs
    • Sound Mode: DTS Headphone:X, Stereo
    • Connection Type: Wired
    • Built-In Microphone: true
    • Headphone Fit: Over-the-Ear
    • Adjustable Headband: true
    • Compatible Platform(s): Mac, Nintendo Switch, PlayStation 4, Windows, Xbox One
  • General
    • Brand: JBL
    • Model Number: JBLQUANTUM400BLKAM
    • Product Name: Quantum 400 RGB Wired DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch and Mobile Devices
    • Color: Black
  • Audio
    • Sound Isolating: true
    • Minimum Frequency Response: 20 hertz (Describes the maximum range of frequencies or musical tones a product can reproduce, from very low tones to very high treble tones. The minimum frequency or musical tone the speaker can reproduce. High treble tones have higher frequencies while low tones and deep bass have lower frequencies.)
    • Maximum Frequency Response: 20 kilohertz (Describes the maximum range of frequencies or musical tones a product can reproduce, from very low tones to very high treble tones. The maximum frequency or musical tone the speaker can reproduce. High treble tones have higher frequencies while low tones and deep bass have lower frequencies.)
    • Impedance: 32 ohms (Describes the resistance of an electric signal throughout the system. Devices with low impedance require less power to deliver optimal signals but are more at risk for damage from overloading. Higher impedance requires more power but is more protected from overload damage.)
    • Sensitivity: 98 decibels adjusted
    • Sound Mode: DTS Headphone:X, Stereo
    • Driver Size: 50 millimeters
  • Connectivity
    • Connection Type: Wired
    • Connector Size: 1/8 in. (3.5mm), USB-A
    • Detachable Cord: true
  • Features
    • Built-In Microphone: true
    • Controls: Mute, Volume
    • Customizable Lighting: true
    • Lighting Type: RGB
  • Design
    • Headphone Fit: Over-the-Ear
    • Style: Gaming
    • Adjustable Headband: true
  • Compatibility
    • Compatible Platform(s): Mac, Nintendo Switch, PlayStation 4, Windows, Xbox One
  • Dimensions
    • Product Height: 9 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Width: 8.5 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
    • Product Length: 3 inches (The out of box length of the item. Length is measured as the longest dimension of the item.)
    • Product Weight: 0.6 pounds (The out of box weight of the item.)
  • Warranty
    • Warranty - Parts: 1 year
    • Warranty - Labor: 1 year
  • Other
    • UPC: 050036369718

Experience high-quality acoustics with this JBL Quantum 400 over-ear wired gaming headset. The voice focus boom microphone enables clear communication, while the memory foam ear cushions keep you comfortable during extended gaming sessions. This JBL Quantum 400 over-ear wired gaming headset features multiplatform compatibility for flexibility and QuantumSOUND Signature technology to enhance audio clarity.

  • JBL QuantumSOUND Signature: Immerse yourself in a realistic soundscape for a competitive advantage in any battle with the 50mm neodymium drivers that deliver a sound curve designed specifically for gaming.
  • JBL QuantumSURROUND and DTS headphone:X v2.0: Creates an incredibly realistic spatial sound stage for cinematic levels of immersion and a true audio edge over the competition.
  • Compatible with a wide range of gaming devices: Intended for use with PC, Xbox, PlayStation, Nintendo Switch, Mobile, Mac, and VR.
  • Voice focus directional boom microphone: Thanks to flip-up, voice focus directional boom microphone with auto on/off and mute features, the headset enables crystal-clear communications with both allies and enemies.
  • Lightweight headband and memory foam ear cushions: Designed for durability and comfort even during long gaming sessions.
  • JBL QuantumENGINE software suite: Adjust the equalizer or choose from six presets, select your preferred surround sound settings, and personalize your gaming headset from a user-friendly dashboard, creating separate profiles and RGB effects and modifying microphone settings.
  • Game-chat dial: Features a game-chat balance dial certified by Discord and is also compatible with TeamSpeak and other platforms for seamless communication.
Whats Included
  • JBL Quantum 400 RGB Wired DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch and Mobile Devices
  • Type-C to Type-A cable
  • 3.5mm audio cable
  • Windshield foam for boom microphone
  • Owner's manual

Q: My RGB Lights on the side suddenly stopped working. I tried unplugging and plugging back in the USB-C port but it won't light up again. I've left the Cord plugged in overnight a few times. Is that the reason why? If so how can I fix it?

A: We'd like to work with you directly so we could do some troubleshooting with your JBL Quantum 400. Please contact our Customer support at https://support.jbl.com/us/en/

Q: My microphone doesn't work well in ps5. My friend voice echo when they talk to me and my voice hear like i speak inside a box.

A: Please check if the mic monitoring feature is enabled with your JBL Quantum Engin. You may check this setting by going to the JBL Quantum Engine App on your computer. We'd like to work with you directly to try some troubleshooting steps, please reach out to our Customer Support.

Q: Can this headset be used for music on an android?

A: Thanks for your inquiry. You can connect our JBL Quantum 400 to an Android device through an AUX connection using a 3.5mm cable. If you need more help, please contact JBL Customer Support.

Q: I have the headset in the USB slot on my PS4, it works and the lights turn on. The lights are currently flashing/pulsing in a colour sequence of 4x light blue pulses, followed by 1x purple pulse. And then repeating. Are there supposed to be more colours?

A: Our JBL Quantum 400 has an RGB-Lit JBL logo on the earcups. The colors and style of lights can be modified by downloading the JBL Quantum Engine Software on your PC. If you need the software to be downloaded, please visit our website or reach out to our Customer Support.

Q: Is this both Wireless and Wired?

A: No, it is wired only.

Q: will this device work with a woojer vest , i am asking about the anc and dts modes and rgb on if its 3.5mm

A: Thanks for your inquiry. If you'll be using a 3.5mm connection to link our JBL Quantum 400 to the Woojer Vest, the ANC feature of the headphones won't be available, as ANC requires power from a USB connection. Similarly, the DTS headphone:X 2.0 feature and the RGB lighting also require the USB connection to be used and the JBL QuantumENGINE software to run. Regardless of these feature limitations, you should still be able to enjoy high-quality audio from the headphones.

Q: I plan on connecting these headphones via the 3.5mm option to my Android phone. Will the MUTE mic option work with the Android setup? Thanks.

A: Thanks for reaching out. The mic mute/unmute button on our JBL Quantum 400 does not work in a 3.5mm audio connection. If you need more help, please contact JBL Customer Support.

Q: The lights and mic/volume only work when plugged into the console But when it's plugged into the console and the controller at the same time for sound the lights / mic & volume doesn't work can only do either one or the other why ?

A: We're here to help. Our JBL Quantum 400 will operate when connected to your console via a 3.5mm or USB connection one at a time. If you need more help, please contact JBL Customer Support.

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Pros for JBL - Quantum 400 RGB Wired DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch and Mobile Devices - Black
Sound Quality, Comfort, Mute Functionality, RGB Lighting, LightingBattery LifeThere were no pros for this productSound Quality, Comfort
Cons for JBL - Quantum 400 RGB Wired DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch and Mobile Devices - Black
ConnectivityThere were no cons for this productThere were no cons for this productThere were no cons for this product

Specs

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  • Sound Quality (50)
  • Comfort (19)
  • Mute Functionality (5)
  • RGB Lighting (5)
  • Lighting (3)
  • Connectivity (4)

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