JBL - Quantum 400 RGB Wired DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch and Mobile Devices - Black
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Specifications
- Sound ModeDTS Headphone:X, StereoConnection TypeWiredBuilt-In MicrophoneYesHeadphone FitOver-the-EarAdjustable HeadbandYesCompatible Platform(s)Mac, Nintendo Switch, PlayStation 4, Windows, Xbox One
- Key Specs
- Sound Mode: DTS Headphone:X, Stereo
- Connection Type: Wired
- Built-In Microphone: true
- Headphone Fit: Over-the-Ear
- Adjustable Headband: true
- Compatible Platform(s): Mac, Nintendo Switch, PlayStation 4, Windows, Xbox One
- General
- Brand: JBL
- Model Number: JBLQUANTUM400BLKAM
- Product Name: Quantum 400 RGB Wired DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch and Mobile Devices
- Color: Black
- Audio
- Sound Isolating: true
- Minimum Frequency Response: 20 hertz (Describes the maximum range of frequencies or musical tones a product can reproduce, from very low tones to very high treble tones. The minimum frequency or musical tone the speaker can reproduce. High treble tones have higher frequencies while low tones and deep bass have lower frequencies.)
- Maximum Frequency Response: 20 kilohertz (Describes the maximum range of frequencies or musical tones a product can reproduce, from very low tones to very high treble tones. The maximum frequency or musical tone the speaker can reproduce. High treble tones have higher frequencies while low tones and deep bass have lower frequencies.)
- Impedance: 32 ohms (Describes the resistance of an electric signal throughout the system. Devices with low impedance require less power to deliver optimal signals but are more at risk for damage from overloading. Higher impedance requires more power but is more protected from overload damage.)
- Sensitivity: 98 decibels adjusted
- Sound Mode: DTS Headphone:X, Stereo
- Driver Size: 50 millimeters
- Connectivity
- Connection Type: Wired
- Connector Size: 1/8 in. (3.5mm), USB-A
- Detachable Cord: true
- Features
- Built-In Microphone: true
- Controls: Mute, Volume
- Customizable Lighting: true
- Lighting Type: RGB
- Design
- Headphone Fit: Over-the-Ear
- Style: Gaming
- Adjustable Headband: true
- Compatibility
- Compatible Platform(s): Mac, Nintendo Switch, PlayStation 4, Windows, Xbox One
- Dimensions
- Product Height: 9 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
- Product Width: 8.5 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
- Product Length: 3 inches (The out of box length of the item. Length is measured as the longest dimension of the item.)
- Product Weight: 0.6 pounds (The out of box weight of the item.)
- Warranty
- Warranty - Parts: 1 year
- Warranty - Labor: 1 year
- Other
- UPC: 050036369718
Experience high-quality acoustics with this JBL Quantum 400 over-ear wired gaming headset. The voice focus boom microphone enables clear communication, while the memory foam ear cushions keep you comfortable during extended gaming sessions. This JBL Quantum 400 over-ear wired gaming headset features multiplatform compatibility for flexibility and QuantumSOUND Signature technology to enhance audio clarity.
- JBL QuantumSOUND Signature: Immerse yourself in a realistic soundscape for a competitive advantage in any battle with the 50mm neodymium drivers that deliver a sound curve designed specifically for gaming.
- JBL QuantumSURROUND and DTS headphone:X v2.0: Creates an incredibly realistic spatial sound stage for cinematic levels of immersion and a true audio edge over the competition.
- Compatible with a wide range of gaming devices: Intended for use with PC, Xbox, PlayStation, Nintendo Switch, Mobile, Mac, and VR.
- Voice focus directional boom microphone: Thanks to flip-up, voice focus directional boom microphone with auto on/off and mute features, the headset enables crystal-clear communications with both allies and enemies.
- Lightweight headband and memory foam ear cushions: Designed for durability and comfort even during long gaming sessions.
- JBL QuantumENGINE software suite: Adjust the equalizer or choose from six presets, select your preferred surround sound settings, and personalize your gaming headset from a user-friendly dashboard, creating separate profiles and RGB effects and modifying microphone settings.
- Game-chat dial: Features a game-chat balance dial certified by Discord and is also compatible with TeamSpeak and other platforms for seamless communication.
Whats Included
- JBL Quantum 400 RGB Wired DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch and Mobile Devices
- Type-C to Type-A cable
- 3.5mm audio cable
- Windshield foam for boom microphone
- Owner's manual
Product Manuals
A: We'd like to work with you directly so we could do some troubleshooting with your JBL Quantum 400. Please contact our Customer support at https://support.jbl.com/us/en/
A: Please check if the mic monitoring feature is enabled with your JBL Quantum Engin. You may check this setting by going to the JBL Quantum Engine App on your computer. We'd like to work with you directly to try some troubleshooting steps, please reach out to our Customer Support.
Q: Can this headset be used for music on an android?
A: Thanks for your inquiry. You can connect our JBL Quantum 400 to an Android device through an AUX connection using a 3.5mm cable. If you need more help, please contact JBL Customer Support.
A: Our JBL Quantum 400 has an RGB-Lit JBL logo on the earcups. The colors and style of lights can be modified by downloading the JBL Quantum Engine Software on your PC. If you need the software to be downloaded, please visit our website or reach out to our Customer Support.
Q: Is this both Wireless and Wired?
A: No, it is wired only.
A: Thanks for your inquiry. If you'll be using a 3.5mm connection to link our JBL Quantum 400 to the Woojer Vest, the ANC feature of the headphones won't be available, as ANC requires power from a USB connection. Similarly, the DTS headphone:X 2.0 feature and the RGB lighting also require the USB connection to be used and the JBL QuantumENGINE software to run. Regardless of these feature limitations, you should still be able to enjoy high-quality audio from the headphones.
A: Thanks for reaching out. The mic mute/unmute button on our JBL Quantum 400 does not work in a 3.5mm audio connection. If you need more help, please contact JBL Customer Support.
A: We're here to help. Our JBL Quantum 400 will operate when connected to your console via a 3.5mm or USB connection one at a time. If you need more help, please contact JBL Customer Support.
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| Pros for JBL - Quantum 400 RGB Wired DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch and Mobile Devices - Black | |||
|---|---|---|---|
| There were no pros for this product— | Sound Quality, Comfort | Sound Quality, Comfort, Connectivity, Volume Control, Compatibility | Sound Quality, Comfort, Price, Weight, Fit |
| Cons for JBL - Quantum 400 RGB Wired DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch and Mobile Devices - Black | |||
| There were no cons for this product— | There were no cons for this product— | There were no cons for this product— | Microphone, Volume, Cord Length, Compatibility, Bass |
Specs
Reviews
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 4 out of 5 stars
Amazing mic,great software, good sound!
I like this headset overall but I have 2 minor gripes! So firstly I have to say that most gamers buy gaming headsets for the sound+mic quality. Then looks and features after that. The mic part is important to me so I have to say that this budget headset gets a 10. My family say i sound super clear while playing online. The next best part about this headset is the software and customization. The quantum software is great. You have the ability to change the RGb lighting which is very bright to many different settings. Change the audio from basic stereo to simulated surround sound(which works well) and change the EQ to your liking. Now the actual sound is a bit less higher end. More of a middle area. But it’s to be expected since it’s more on the budget gamers level. But not bad sound. Build quality is pretty solid and very pleasing tho you can feel that it is not premium. Again not in its price point. Plus JBL has several other higher end headphones in the awesome quantum line up. This by no means is a bad headset I love JBL but this will be a great start if you are getting Into gaming. I personally play more now on the PC which this comes with a very nice braided type C cable and a standard 3.5mm jack. Controls are on a wheel on one side and work well. Plus there is a dedicated mute button. And a boom mic that you can switch up to mute as well. Great job by JBL there. So yes 4 stars but that’s still a great rating and I highly recommend. If not this one get some of JBL higher lever headsets. I’m sure those are amazing as well.
This review is from JBL - Quantum 400 RGB Wired DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch and Mobile Devices - Black
Posted by BestbuyGuy210
- Rated 5 out of 5 stars
Basic yet solid performance.
Just a quick note, this was used on a PS4 console and cellphone mainly with small usage on a Nintendo Switch. This is a bare minimum headset designed for gaming. You get no Bluetooth, no active noise cancelling, nor any premium materials. So why the five stars? Well, if your going to offer a just the basics in gaming headsets, you better perform well in what you do offer and I can say that this does. I have two other over the ear headphones/headsets, a Bowers and Wilkins designed for music and an older model of Sony Gold gaming headset. This JBL is by far the more comfy of the three. I can barely feel the clamping pressure anywhere but it sits securely on my head, with or without my glasses. I can definitely wear these for far longer than the others. Sound-wise, everything is great. Voices come in very clear and I can hear the full range of gaming sound effects and music. Once you find your own personal balance between chat and game audio, you'll swear your friend's voice is just another part for the game. Audio is so good on this that due to how comfortable it is, I use these for music while doing errands around the house. The only downside is that the materials aren't the best quality. The volume wheels feel particularly cheap and the faux leather feels thin and prone to tearing. On the positive, the included cables are threaded and don't feel cheap. Knowing what I know now about this headset I would chose these over the Sony Gold (the older model. I'm not sure how improved the newer model Sony Gold Playstation is) at the same price point. I get the same if not better quality audio and I can use these with other consoles or cellphones. I can deal with not having wireless (no charging required) and I am willing to sacrifice a degree of quality materials for a more comfortable fit.
This review is from JBL - Quantum 400 RGB Wired DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch and Mobile Devices - Black
Posted by Mateo
- Rated 5 out of 5 stars
Comes to life on PC.
If these only worked on PS4 or Xbox they’d be a solid 4 out of 5. But the fact they work on all platforms and mobile devices they’re a 5, especially on PC. On PC you can customize the RGB lights, EQ, surround sound mode, and more. On PS4 while you have the spatial awareness playing FPS, the bass is lacking, but on PC that’s not a problem at all. They feel relatively well made for the price, my one knock would be the mic. The sound is fine, I just wish it was flexible and removable. This could be a problem for anyone that’s rough on their headsets. The Quantum 400s are a solid entry and offer good value for the money in the gaming/mobile device headset arena.
This review is from JBL - Quantum 400 RGB Wired DTS Headphone:X v2.0 Gaming Headset for PC, PS4, Xbox One, Nintendo Switch and Mobile Devices - Black
Posted by Linksys
