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Customer Ratings & Reviews

Your price for this item is $210.99
The previous price was $299.99

Customer reviews

Rating 4.4 out of 5 stars with 21 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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81%would recommend to a friend

Rating 4.1 out of 5 stars with 9 reviews

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Two thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product the sound is very clear and noise cancellation it graat. Very stirred

    I would recommend this to a friend
  • Cons mentioned:
    Mixer inconsistency

    Rated 2 out of 5 stars

    Barely lasts 2 years.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear pieces are already tearing up. Have been super gentle with this pair since it costs so much yet get punished for it. Thick USB cord transfers any sound. For example, if it rubs against the table you hear it like the left earphone is playing scrubbing noises. Mixer is horrendous in terms of consistency. Everything is up to date in software yet the mixer sometimes acts as a volume slider OR works as it should as a chat mixer. Noise cancelling is subpar when compared to my friend's SteelSeries. Overall, unsatisfied with quality of software and headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    3d sound technology

    Rated 4 out of 5 stars

    Great sound, but cord pops out of headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound overall, even for music. Been told by others that "my" sound is great, so I think the microphone works great. The QuantumSPHERE 360 sound technology does not work awesome in all games, but does for most. Only giving 4 stars because the cord connected to the headset comes out way too easily. While working at a standing desk and going from sitting to standing, the "chat balance dial" weighs down the cord and it pops out of the headset. You have to scramble and get the cord back in if you are mid-game. Happens every day and its so frustrating!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Clear mic, Sound quality

    Rated 5 out of 5 stars

    Just perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clear, really good bass, and the mic is clear for your listeners/other players

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, Easy to set up, Great audio, and great for R6 awareness of wounds when gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Not for console

    Rated 4 out of 5 stars

    You get what you pay for folks!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, did pretty decent due diligence before committing to purchase, however it’s it true that not all functions are available on consoles such as light which have selectable color patterns (on pc) an equalizer with pre set adjustments and use of all QuantumENGINE sub sections head tracking and all that. Updated software on laptop first as well as calibration steps it was all fairly simple would highly recommended to any and all serious PC gamers the comfort is superior to the $150-$200 turtle beach’s and hyper xs in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got these in today. The sound on them are great. If buying for console only would recommend buying lower end version of JBL gaming headsets. Its not that they are bad for console just noise cancellation, the lighting of headset and all other functions do not work on consoles. The sound on console is great though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset. Currently on sale.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset in sound and quality. Nice wired headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They are ok.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic isn't great , setup was difficult, sound you can still hear outside head phones, even though noise canceling. The sound is good, arent to heavy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, awesome noise reduction, great volume control

    I would recommend this to a friend
  • Cons mentioned:
    Not for console

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for pc not for console. Don’t sound the same

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing and build extremely well! Super comfortable for hours of gaming and i wear glasses

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I’ve ever used for gaming fantastic product

    I would recommend this to a friend
  • Cons mentioned:
    Not for console, Volume

    Rated 4 out of 5 stars

    Good headphones for PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones for pc but for console they are not that good. Can only turn them up a little bit with the knob and that is it so it is very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Sound quality

    Rated 5 out of 5 stars

    Perfect headset for any gamer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best gaming headset I have ever had. JBL has seemingly gotten a bit cheap with building materials for speakers/loudspeakers but that doesnt seem to be true for this headset. Will update but I have a few months with it now and my gaming experience is 10x better.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Dissapointment from jbl

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start off The mixer on it was definitely a nice feature but the weight of this headset is way too much after a few hours of use it gets be annoying. Mic quality sounds like it belongs in a cod lobby. Audio is over all not bad . The price of the hesdset is rediculious for what u get

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic Sound for Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great surround sound for gaming and movies on your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl are brand choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this and supper satisfied with the product works as such and great sound my family's favorite brand at best buy..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Does exactly what I wanted to. The wire can be annoying sometimes but other then that the headphones are great with sound and the control has no issues. App works great and syncs good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL quantum one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset worth every penny. Can hear everything in game. Best purchase hands down.

    I would recommend this to a friend

What experts are saying

Powered by alaTest

Rating 4.1 out of 5 stars with 9 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about size, durability, sound and comfort. Editors are less positive about bass quality and price and have mixed opinions about design. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 87/100 = Very good quality.
  • Tom's GuideRating, 3 out of 5Marshall Honorof on May 14, 2020

    JBL Quantum One reviewThe JBL Quantum One gaming headset offers a comfy fit and good sound quality — for a high price.

    Full Review
  • Laptop MagRating, 4.5 out of 5Rami Tabari on December 22, 2020

    JBL Quantum One reviewActive-noise cancelling and 7.1 surround sound? This is a premium gaming headset

    Full Review
  • T3Rating, 4 out of 5David Nield on December 14, 2020

    JBL Quantum One review: a top-quality gaming headset packed with featuresThe JBL Quantum One headset isn't quite perfect but has a lot going for it

    Full Review
  • rtings.comRating, 3.9 out of 5Jake Thauvette on July 27, 2020

    JBL Quantum ONE ReviewThe JBL Quantum ONE are a decent pair of wired gaming headphones. They're the current flagship model of JBL's range of Quantum-branded gaming headsets and have q

    Full Review
  • HarwarezoneRating, 4.3 out of 5Hoots the Owl on January 3, 2021

    JBL Quantum One Gaming Headset review: Great sound, rich featuresJBL's flagship gaming headset comes packed with plenty of features, more than most others. Is it a standout? We find out!

    Full Review
  • Tom's HardwareRating, 3.5 out of 5Scharon Harding on April 6, 2020

    JBL Quantum One Gaming Headset Review: Attempting a Quantum LeapFeature-rich, but 3D audio head tracking disappoints.

    Full Review
  • TechaerisJason Bouwmeester on July 29, 2020

    [UPDATED] JBL Quantum ONE review: Great sounding flagship gaming headset with head trackingOur JBL Quantum ONE review takes a look at the flagship of the gaming headset line which features 7.1 surround sound audio with head tracking sensors.

    Full Review