Customer Ratings & Reviews
- Model:
- KW-M780BT
- SKU:
- 6517677
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the user-friendly Apple CarPlay integration and the overall great sound quality. They also appreciate the easy and straightforward installation process. The large 6.8" touch screen is another positive aspect that customers appreciate.
This summary was generated by AI based on customer reviews.
JVC rocks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best stereo I have ever had. Highly recommend it.my JVC rocks
I would recommend this to a friendDoes not work for Bluetooth/handsfree calling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am unable to use hands free calling with this stereo as you can only hear the person talking, they can’t hear you.
No, I would not recommend this to a friendGreat System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good. Easy to navigate system. Works great with Hyundai 2015.
I would recommend this to a friendWonderful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Best Buy. The geek squad helped with the installation.
I would recommend this to a friendRadio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size display very easy to use and clear puctures
I would recommend this to a friendGreat radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful installation. Many great features. Excellent sound.
I would recommend this to a friend
Jvc head unit
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is very dark even after increasing brightness and contrast
No, I would not recommend this to a friendBeware of last minute add on parts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this radio and ordered all of the parts for the installation per what the website said. I got there to have another cable needed to keep my camera system working and a second cable needed to keep my steering wheel controls for the radio working. On top of that one of the cables was not in stock, so if I wanted the system installed I was out another $200+ plus another 2+ hour round trip drive. In every survey I detailed my experience and no one reached out about this. Very disappointing experience.
No, I would not recommend this to a friendBrand response from JVCKENWOOD USA Team
Posted .Thank you for taking the time to share your feedback. We're sorry to hear that you’re experiencing an issue with your product—it’s definitely not the experience we want for our customers. We’d love to learn more about what’s happening so we can help make things right. Please reach out to us at 1-800-252-5722 or email us at customerrelations@jvc.com, and our team will be happy to assist you. Thank you for choosing JVC—we appreciate your support and are here to help! Best regards, The JVC Customer Relations Team
Upgrade!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect! Bringing my hot rod into the 21st century!
I would recommend this to a friendPiece of junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate it. The install tech got Bluetooth working after purchase. It worked for one day. 2 months and a few fruitless calls to customer service later, I never use it because no Bluetooth. Android phone. We have about a million Bluetooth devices and connecting is never a problem. Not so with this brick. Also, none of the buttons make any sense. Totally counterintuitive. Good luck making any adjustments while you're driving. It's just a non functional thing in the dash with fancy icons that make no sense. Good luck.
No, I would not recommend this to a friendUNTIL IT WASN'T
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it worked. It worked really well. Now it is stuck at the lpading screen and no longer powers. Its not even 8 months old
No, I would not recommend this to a friendBrand response from JVCKENWOOD USA Team
Posted .Thank you for taking the time to share your feedback. We're sorry to hear that you’re experiencing an issue with your product—it’s definitely not the experience we want for our customers. We’d love to learn more about what’s happening so we can help make things right. Please reach out to us at 1-800-252-5722 or email us at customerrelations@jvc.com, and our team will be happy to assist you. Thank you for choosing JVC—we appreciate your support and are here to help! Best regards, The JVC Customer Relations Team
NOT “SATELLITE-READY”
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be warned. When they use the phrase “satellite ready” that means it is ready for you to purchase a completely separate unit at an extra cost of $100 to have satellite. I really can’t conceive of how that is “”satellite ready”. 
No, I would not recommend this to a friendNo accessories
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered an open box - excellent condition. Reading the description, you’d think it would come with the accessories (wiring harness, microphone, ect.). Nope. Only thing that came was the radio, which was still attached to the previous owners dash kit… I dont think they tested the unit or anything besides put it back on the shelf.
No, I would not recommend this to a friendDont Do It
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Six appointments later & they could never have the back camera working. Decided to have the original radio/backup camera installed & never returning to Best Buy. The kits they recommended are probably not what you need The installation is really not free.
No, I would not recommend this to a friendBrand response from JVCKENWOOD USA Team
Posted .Thank you for taking the time to share your feedback. We're sorry to hear that you’re experiencing an issue with your JVC KW-M780BT—it’s definitely not the experience we want for our customers. We’d love to learn more about what’s happening so we can help make things right. Please reach out to us at 1-800-252-5722 or email us at customerrelations@jvc.com, and our team will be happy to assist you. Thank you for choosing JVC—we appreciate your support and are here to help! Best regards, The JVC Customer Relations Team
Weak and lack of volume
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume goes up to 40 but wont go any louder right around 27. Unit is nice but its very weak.
No, I would not recommend this to a friendnot impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not great started having issue shorlty after purchase
No, I would not recommend this to a friendJvc radio
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant get mirroring to work . Will reach out to jvc. Sounds good but dont know if thats enough to warrant buying the radio.
No, I would not recommend this to a friendCould be much better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If i could return it I would slow response and needs a volume knob
No, I would not recommend this to a friendHorrible
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The radio didn’t want to turn off when the car was turned off. And it was only used 3 times and then it took a crap.
No, I would not recommend this to a friendLack of install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get the free installation so I returned it
I would recommend this to a friend