Customer Ratings & Reviews
- Model:
- KW-V850BT
- |
- SKU:
- 6319009
Customer reviews
Rating 4.4 out of 5 stars with 377 reviews
(377 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers highly value the sound quality, Bluetooth connectivity, and ease of use of this 6.8" in-dash receiver. Many appreciate the inclusion of features like Apple CarPlay and Android Auto, along with the option for a backup camera. While some users noted that the screen brightness could be improved, the overall experience is considered positive, particularly given the price point. The DVD playback functionality is also a frequently cited positive aspect.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Perfect for upgrading
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We put this in our son’s 2003 Toyota and he loves it
I would recommend this to a friendRated 5 out of 5 stars
Excellent choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my son, he couldn't be more impressed
I would recommend this to a friendRated 5 out of 5 stars
Great tool for safe driving!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just exactly what I needed for safe driving!
I would recommend this to a friendRated 5 out of 5 stars
Neat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super great, love it. Does everything I want and more.
I would recommend this to a friendRated 3 out of 5 stars
It’s a good stereo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good stereo it just freezes once in a while. It does it when I’m driving so sometimes I have to pull over turn my truck off and turn it back on so the stereo can turn back on and un-freeze.
No, I would not recommend this to a friend- Cons mentioned:Screen brightness
Rated 2 out of 5 stars
Poor quality poor touch screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touch screen doesn't work. Takes minimum of five taps each time I want to do anything
No, I would not recommend this to a friend Rated 2 out of 5 stars
No AM radio signal.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot receive AM radio signals. What more can I say? I had to return more than once to get bugs worked out after the radio was installed, having to spend more money each time. If I go back to address the "no AM radio" problem, I already know I'll be asked to spend more money. Not happy.
No, I would not recommend this to a friendRated 3 out of 5 stars
Lacking!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really packing the power that I was expecting. CarPlay disconnect to much.
No, I would not recommend this to a friendRated 2 out of 5 stars
JCV 6.8.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too many quirks... Hard to us and touch is not great while driving. It has nice features on the swipe controls but those dont work in Android mope. Honestly, I have been looking for a replacement. hard to see if in direct sunlight. Dont get me wrong, it works and has all the features you need but I use it with android mostly and its not for me.
No, I would not recommend this to a friendRated 3 out of 5 stars
Car stereo
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stereo however the satellite radio is hard to see and use
No, I would not recommend this to a friendRated 1 out of 5 stars
Never again
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never, ever again will I have BestBuy work on a vehicle. The installation disconnected my climate control system which I had to have serviced by an outside vendor. They did refund the installation portion of the work, but then voided all warranty as the labor was refunded. When I brought this to their attention the individual said they would have to charge me labor to look at the vehicle, and he did not make policy.
No, I would not recommend this to a friendRated 3 out of 5 stars
Confused
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m confused with how to use product.Even my young friends say it is confusing.
I would recommend this to a friendRated 3 out of 5 stars
Didn’t work at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It won’t work with the Mercedes E Class 2007 model!
No, I would not recommend this to a friendRated 1 out of 5 stars
Nope.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Advertised at the time of purchase as wireless/blutooth with android/apple car play. The cell phone compatibility however, requires a cord, hich the store installed through my glovebox, without consideration that the cord is too thick to close the glovebox. Meanwhile, the previously working speakers and backup camera no longer work. This unit and required accoutrement is far too expensive for the end result, leaving me essentially without a stereo nor backup camera for the tentire month it took to find another appointment to come back for removal/replacement of the previous unit.
No, I would not recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great at first. Then after 2 months the radio will cut off randomly and sometimes it turns on after 5 minutes other times it takes a few days for it to cut on.
No, I would not recommend this to a friendRated 1 out of 5 stars
Still trying to get this unit to work in my truck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy installed unit in my truck. Immediately after picking up the truck and driving it home the sound stops on the stereo onlyand then a few minutes later it would come back on. Sound for phone works fine except when using phone as music source. This happens continuously while driving the truck. I have taken the truck back 2 times and have a third appointment scheduled to try and correct this problem. Initial install was second week in December next appointment is second week in February. Hope it works or maybe have it removed and try elsewhere.
No, I would not recommend this to a friendRated 2 out of 5 stars
Apple and android doesn't work with almost no cars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Android play and Apple won't work with many cars. Pandora are Spotify and many of the extras don't work. Better to by a cheaper price one and not pay for extra features that don't work.
No, I would not recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The glare on the screen is terrible, When someone calls the whole radio shuts off, Siri volume is stupid loud
No, I would not recommend this to a friendRated 2 out of 5 stars
Returning it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The location of the volume buttons sucks. It makes it very difficult to control the volume. I’m returning the radio because of it
No, I would not recommend this to a friendRated 1 out of 5 stars
Not what I expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a great deal of difficulty getting android auto to work. I don't like the was the controls work. I need something that does not require an course of study to be functional .
No, I would not recommend this to a friend


