Customer Ratings & Reviews

Tech was fantastic Gave good advice on the product

The item is a very nice. Works very nicely. Decent.

fit perfectly works well granddaughter loves it yes

For the most part, excellent receiver, but the Android Bluetooth did not work. So, make sure you can get the look which is shown on the display.

Excellent service. The tech was friendly and helpful.

Love the Android , would recommend to friends and family.

Hate the radio, have appointment to have it uninstalled and will return then. Too many buttons and bells for me and my husband, couldn't figure out how to use it. Wanted it for the navigation, and it wouldn't let me program and/or use it when my husband was driving. Error message about operating it while driving. That was frustrating. Other issue was error message about "no device" when we would hook my phone up with the connection cord that was installed with the radio. Would work sometimes with my husbands phone, and sometimes not. Wouldn't work with my phone. This was all a frustrating frustration! Most electronics are self explanatory, and user friendly, this radio isn't. Also frustrating that it is impossible to reach anyone at the Best Buy store by phone. They never answer, you are on hold for as long as you want to wait it out. They never answer though, never.

Saif it was satellite ready but wasn't cost me another 100 dollars to have an additional part put in.

Multiple clicks required for some basic services. Does not play well with some major software platforms that I use

Product needs to be more smartphone friendly. Shouldn't have to hardwire to the phone.

Stopped working after 18 days. Best Buy has a ridiculously low 15 day return period. After 15 days you must deal with the manufacturer. Now I must pay again to have it uninstalled and pay to send it the manufacturer. Thanks a lot Best Buy and JVC. Some treat for myself to celebrate a new job.

Not what I was expecting out of this radio. Can barely use all of the features of the radio based on the installation.

After a few days the unit went into a boot loop, where the whole thing would shut down, then the blue buttons would light up like it was trying to turn on. It would proceed to shut down, then try to reboot. Didn't happen every time driving the vehicle, but enough to make it annoying and cause worry.

locked up 14 months after I purchased, had 12 month warranty, I would no buy another

Had this unit for about 4 month before the sub output died. Other than that it’s a nice unit.

Cancelled the order. The customer rep was very rude to me over the phone. "Said she was sorry for not drinking her coffee that morning" No excuse for being rude. I bought a replacement radio from somewhere else.

I have to return it. It freezes, screen turns green, sounds cuts out

Less than one week of the install, a cd is stuck in the player

this is junk and i cant return it. its been in for less than 6 months and failing. it likes to change inputs on it own. sometimes you have to reboot the phone. it will sound fine sitting at the light, when you take off it will be distorted and maybe the rear speakers turn off. sometimes it will distort when parked, i hit the dashboard and it sounds great again and the rear speakers come back on.

Lame! I only bought it for two reasons: To use Apple CarPlay and to add a backup camera. The Apple CarPlay function disconnects and reconnects all the time and I have only had it for 2.5 months.