Customer Ratings & Reviews

Lame! I only bought it for two reasons: To use Apple CarPlay and to add a backup camera. The Apple CarPlay function disconnects and reconnects all the time and I have only had it for 2.5 months.

The touch screen stopped working after 8 months ill update my review base on the warranty system

Radio came with wiring missing half of the items in the box was missing box torn open look like a used product had to return item cUse of it

Did not receive this order. Please check into this order.

Came without the bluetooth mic and screws even though the packaging label said "No accessories missing" so I had to purchase it separately and now i have to wait for it to install. Other accessories are missing as well but not as big of a deal.

Had problems with this unit since day one. I’ve called tech support several time even installed new firmware which made things worst due to the supply chain problem not able to return it to get a better head unit..

It will freeze up for no reason, you have to turn the truck off for it to reset, not fun when traveling. I travel a lot for work and can find no one to file a complaint.

! will never shop in your store again I spent aprox, 750.00 I was treated like I didnt matter. its started out good but got bad I live aprox 35 miles away and made at least 4 round trips.with two cars. Cust servive was in the tank !!!

I was told that the necessary electrical Harness for complete installation was missing and I would have to purchase it elsewhere. This proved to be a daunting experience, so, I returned the unit as being USELESS!

Cheap poorly made junk. Freezes and blacks out regularly. Spend the extra for a better unit.

Poor sound quality. Wasted my time installing this junk. Geek squad did all they could to get the noise down.

Product not compatible with vehicle. Witing fried, shorted electrical system.

Didn’t work when I purchased so I returned it, employee put item pack on the shelf after I informed them it didn’t work.

We purchased this Feb 27 2021. Today, March 15 and it quit working. Dead.

Hi this was just installed & it's fair, there is only 1 fm, so you have to go through 20++ presets to get to that station, as opposed to multiple fm preset blocks of 5 stations that i can group by genre... disappointing bluetooth music & calls over the system are great i've not played any cd or dvds yet the biggest draw back is the gym reception is horrible as compared to my factory radio i used to get 89.3 & 89.9 perfectly but now not at all, i have to app the station WMKVFM Geek Squad Rocks'! could use an angle install bracket but hey i wanted a dvd player owise i'd recommend one of them there new fangled gizmos

I liked pretty much everything about this product, i bought it in store for my 04 silverado and it sounds amazing and it has all the features

My wife absolutely loves her new stereo and the installation was so fast and great. We highly recommend Best Buy for all of your stereo,tv and appliance needs. I really like that the sales people don't pressure you. What a great experience. Thank you.

Its a great unit and i love that it has a cd player in it not many still do

The JVC 6.8" Android In Dash CD/DVD is a wonderful system to listen to. We are using the FM radio and the CD so far. Every thing is working very well. Looking forward to many years of use! Charles Burney

I love the carplay to use for GPS Having trouble with using the phones through the in dash receiver