Customer Ratings & Reviews
- Model:
- KW-V660BT
- |
- SKU:
- 6421394
Customer reviews
Rating 4.2 out of 5 stars with 344 reviews
(344 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers admire the "6.8" - AndroidAuto/Carplay Built-In Bluetooth - In Dash CD/DVD/DM Receiver" for its excellent sound quality and ease of use. Many users appreciate the seamless Bluetooth connectivity and the inclusion of a CD player. However, some customers have expressed concerns about the screen size, volume control, clock accuracy, and the installation of the backup camera.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Car stereo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saif it was satellite ready but wasn't cost me another 100 dollars to have an additional part put in.
No, I would not recommend this to a friendRated 3 out of 5 stars
Works but not very intuitive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple clicks required for some basic services. Does not play well with some major software platforms that I use
No, I would not recommend this to a friendRated 3 out of 5 stars
JVC dropped the ball
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product needs to be more smartphone friendly. Shouldn't have to hardwire to the phone.
No, I would not recommend this to a friendRated 2 out of 5 stars
Meh Unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a few days the unit went into a boot loop, where the whole thing would shut down, then the blue buttons would light up like it was trying to turn on. It would proceed to shut down, then try to reboot. Didn't happen every time driving the vehicle, but enough to make it annoying and cause worry.
No, I would not recommend this to a friendRated 1 out of 5 stars
Quickly Stopped Working/Short Return Policy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 18 days. Best Buy has a ridiculously low 15 day return period. After 15 days you must deal with the manufacturer. Now I must pay again to have it uninstalled and pay to send it the manufacturer. Thanks a lot Best Buy and JVC. Some treat for myself to celebrate a new job.
No, I would not recommend this to a friendRated 1 out of 5 stars
WASTE OF MY MONEY, DO NOT BUY!!!!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.locked up 14 months after I purchased, had 12 month warranty, I would no buy another
No, I would not recommend this to a friendRated 1 out of 5 stars
JVC radio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I was expecting out of this radio. Can barely use all of the features of the radio based on the installation.
No, I would not recommend this to a friendBrand response from JVCKENWOOD USA Team
Posted .Thank you for taking the time to share your feedback. We're sorry to hear that you’re experiencing an issue with your JVC KW-V660BT—it’s definitely not the experience we want for our customers. We’d love to learn more about what’s happening so we can help make things right. Please reach out to us at 1-800-252-5722 or email us at customerrelations@jvc.com, and our team will be happy to assist you. Thank you for choosing JVC—we appreciate your support and are here to help! Best regards, The JVC Customer Relations Team
Rated 2 out of 5 stars
Sub output quit
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this unit for about 4 month before the sub output died. Other than that it’s a nice unit.
No, I would not recommend this to a friend- Cons mentioned:Screen
Rated 1 out of 5 stars
Very disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to return it. It freezes, screen turns green, sounds cuts out
No, I would not recommend this to a friend Rated 1 out of 5 stars
Dischanted Customer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cancelled the order. The customer rep was very rude to me over the phone. "Said she was sorry for not drinking her coffee that morning" No excuse for being rude. I bought a replacement radio from somewhere else.
No, I would not recommend this to a friendRated 1 out of 5 stars
It's Junk.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is junk and i cant return it. its been in for less than 6 months and failing. it likes to change inputs on it own. sometimes you have to reboot the phone. it will sound fine sitting at the light, when you take off it will be distorted and maybe the rear speakers turn off. sometimes it will distort when parked, i hit the dashboard and it sounds great again and the rear speakers come back on.
No, I would not recommend this to a friendRated 1 out of 5 stars
Car stereo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lame! I only bought it for two reasons: To use Apple CarPlay and to add a backup camera. The Apple CarPlay function disconnects and reconnects all the time and I have only had it for 2.5 months.
No, I would not recommend this to a friendRated 2 out of 5 stars
Fail in 8 month
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The touch screen stopped working after 8 months ill update my review base on the warranty system
No, I would not recommend this to a friendRated 1 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than one week of the install, a cd is stuck in the player
No, I would not recommend this to a friendBrand response from JVCKENWOOD USA Team
Posted .Thank you for sharing your experience with us. We’re truly sorry to hear that you’ve had issues with your product—this isn’t the quality you should expect from JVC, and we want to make it right. Your satisfaction is very important to us, and we’d like to help resolve this for you. Whether it’s troubleshooting, a repair, or a warranty service, we’re here to assist. Please reach out to us at 1-800-252-5722 or email us at customerrelations@jvc.com with the details of your issue, and our team will gladly guide you through the next steps. Thank you for choosing JVC—we value your trust and are committed to supporting you. Best regards, The JVC Customer Relations Team
Rated 1 out of 5 stars
Bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Radio came with wiring missing half of the items in the box was missing box torn open look like a used product had to return item cUse of it
No, I would not recommend this to a friendRated 1 out of 5 stars
Missing pieces
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came without the bluetooth mic and screws even though the packaging label said "No accessories missing" so I had to purchase it separately and now i have to wait for it to install. Other accessories are missing as well but not as big of a deal.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems with this unit since day one. I’ve called tech support several time even installed new firmware which made things worst due to the supply chain problem not able to return it to get a better head unit..
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not receive this order.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not receive this order. Please check into this order.
No, I would not recommend this to a friendRated 1 out of 5 stars
displeased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.! will never shop in your store again I spent aprox, 750.00 I was treated like I didnt matter. its started out good but got bad I live aprox 35 miles away and made at least 4 round trips.with two cars. Cust servive was in the tank !!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Regrets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It will freeze up for no reason, you have to turn the truck off for it to reset, not fun when traveling. I travel a lot for work and can find no one to file a complaint.
No, I would not recommend this to a friend