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Customer Ratings & Reviews

$379.99
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Comp. Value: $399.99

Customer reviews

Rating 4.4 out of 5 stars with 84 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality of the 6.8" Wireless Android Auto and Apple CarPlay Bluetooth Receiver, noting that the sounds are great. The device also offers solid Bluetooth connectivity and is easy to set up and use. Overall, customers seem to appreciate the receiver's user-friendliness and strong performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-83 of 83 reviews
  • Rated 5 out of 5 stars

    Radio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent and installation was great and professional

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a “mic” labeled in the top left corner, yet still has an external wired mic that nobody can hear you out of, wireless carplay doesnt work (says gps antenna is not connected), none of the steering wheel buttons work, when i use my left turn signal it thinks i am backing up, the backup camera screen is almoat unuseable, and the wires for the mic and an ugly usb cable is sticking out the front. Ive had bad luck with all JVC radios in the past. Get something else.

    No, I would not recommend this to a friend
    • Brand response from JVCKENWOOD USA Team
      Posted .

      Thank you for taking the time to share your feedback. We're sorry to hear that you’re experiencing an issue with your JVC KW-M690BW receiver—it’s definitely not the experience we want for our customers. We’d love to learn more about what’s happening so we can help make things right. Please reach out to us at 1-800-252-5722 or email us at customerrelations@jvc.com, and our team will be happy to assist you. Thank you for choosing JVC—we appreciate your support and are here to help! Best regards, The JVC Customer Relations Team

  • Rated 1 out of 5 stars

    Junk !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept jumping on and off Android Auto, Maps would just show up randomly, exchanged for a better brand.

    No, I would not recommend this to a friend
    • Brand response from JVCKENWOOD USA Team
      Posted .

      Thank you for taking the time to share your feedback. We're sorry to hear that you’re experiencing an issue with your JVC KW-M690BW receiver, it’s definitely not the experience we want for our customers. We’d love to learn more about what’s happening so we can help make things right. Please reach out to us at 1-800-252-5722 or email us at customerrelations@jvc.com, and our team will be happy to assist you. Thank you for choosing JVC, we appreciate your support and are here to help! Best regards, The JVC Customer Relations Team