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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 400 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the sound quality, saying it is clear and can be customized to their preferences. They also appreciate the Bluetooth connectivity, ease of installation, user-friendly interface, and affordable price. While some customers have concerns about the screen glare, overall, the positive feedback highlights the product's strengths and value for money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 400 reviews
  • Rated 3 out of 5 stars

    Overrated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had better experiences with Kenwood decks. Had I seen this in store I would have passed on it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still having problems with GPS locks up and have to reboot already been replaced once

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Installation department non responsive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem after installation and still waiting to get it repaired.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great install, poor HU.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried 2 different 7709s and they both have the same problem. Trying to play music using the USB port (16GB Flash Drive) causes the HU to freeze and go into a reboot loop until I remove the flash drive. We've also tried 6 different flash drives all formatted correctly and they all cause the HU to reboot eventually. I really wanted to like this HU, but I'm likely going to have to swap to Sony or Pioneer. Hoping they don't have USB issues too. I love keeping all my music on the flash drive instead of my phone(s). If you don't use USB Flash Drives, this unit it great....otherwise, stay away.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Scratch install. Photos on request

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pls except my apology for taking some time before writing this review. The install was done and I had a scratch on my dash the trim piece was off set. I removed the dash and found the R/side trim was stripped. I fixed the trim but still have a scratch.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    kennwood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is ok and the only choice I had for my car but would not buy it for any other car.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Should of kept my old radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very unimpressed with this radio. My radio had great signal before installing this and after install there’s barely any signal. Geek squad tried to fix it and put a new one in and it still didn’t work. It’s also not very user friend to figure out how to navigate.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Be ready for the black screen of death. 1 month shy of having it for a year.

    No, I would not recommend this to a friend
    • Brand response from JVCKENWOOD USA Team
      Posted .

      Hello Valued Customer, thank you for sharing your experience and review on the KENWOOD DMX7709S! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please call us at 800-536-9663 or e-mail us at support@ccc.kenwoodusa.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing KENWOOD!

  • Rated 5 out of 5 stars

    Kenwood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing and works perfectly with no matter the amount of sound system!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crap very crap its crap just crap its absolutely awful

    No, I would not recommend this to a friend
    • Brand response from JVCKENWOOD USA Team
      Posted .

      Hello Valued Customer, thank you for sharing your experience and review on the KENWOOD MX7709S receiver! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please call us at 800-536-9663 or e-mail us at support@ccc.kenwoodusa.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing KENWOOD!

  • Rated 1 out of 5 stars

    Buyers beware.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Broke right after the return period. Has a loud buzzing sound that gets louder with music. Had a professional do install. Stay away

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Miss my old display. This one doesn’t show the camera view well and no matter what I adjust it to, I can’t see when I reverse.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a struggle to get this installed. Its been over a month due to the wrong parts ordered

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wish it was installed already

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot review this at this time due to it’s not installed in my vehicle until June 17 that’s when they’re available to install it at your shop

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Possibly defective or just crap

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit initially worked well, but after 3 months of use it started randomly shutting off and turning on when using Apple CarPlay.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    trash

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit and after 4 months it doesn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great Head Unit, terrible installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints with the head unit iself, but the Best Buy installation is horrid!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality
    Cons mentioned:
    Screen glare

    Rated 3 out of 5 stars

    Great Receiver But Limited Connections

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, this stereo sounds great paired with 6x9 kicker speakers, and best buy did a great install job. Controls are easy, with lots of sound adjustments. The volume buttons are annoying. There's no hold to increase or decrease, you have to hit it 36 times. Screen is nice, just with that glare. Bluetooth and android auto work. It does not work with my iPhone, the SD slot in my car, or the USB for media (only for android auto). So I'm sacrificing connectivity compared to my factory stereo

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Features, Sound quality

    Rated 5 out of 5 stars

    Tech

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good great very good sound features quality easy use

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Open box purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box kenwood dmx7709s. Love this head unit . User friendly, tons of setup customiztion. Sounds way better than the Sony ax150 i replaced.

    I would recommend this to a friend