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Customer Ratings & Reviews

Your price for this item is $449.00
The comparable value price is $549.99

Customer reviews

Rating 4.3 out of 5 stars with 170 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 170 reviews
  • Rated 4 out of 5 stars

    Good wireless carplay unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great but I wish it had a remote or turn knob for the volume. The two buttons on the lower right are the only wat to adjust volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jimenez

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to handle, good operations and multifunctions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice radio. It has the witeless car play option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great radio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great function. Would highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really likes her new system in her Jeep. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brought my truck outta the 90s.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I really dislike any aftermarket "radios," but this unit is just so user friendly and convenient. I had to move on from my factory radio in a 97 chevy and the factory look of the OE radio to use this thing but its definitely worth the convenience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad but definitely not the best. :/

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was super nice, I just not happy that it was a flush fit and my charger no longer works. :/

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sales help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sale were very helpful. The sales person was quick to arrive and assess our needs. Then found a nice match to our budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great prosecution that works with the Alpine syste

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stereo was a great upgrade for my Jeep. I already had the the upgraded stereo but factory controls. This made my 2010 wrangler mor up to date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent factory replacement. Originally bought another brand and had issues so returned and went with this one. So glad we made the switch, this is a great unit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's my luck. Over all amazing HU

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally have had issues. I don't like not have a volume knob. But to.make it worse the put the A.I. Mic (siri/ok google/ bixiby). Right above the volume button so if you hit it alot and there is no way to disable it on the HU. Also I have an extremely bad grounding issue that I've tried every single way to,get rid of it besides accepting the fact that it's a. Defective HU

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No wireless CarPlay, otherwise not a bad option. It does the job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad failure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid close to $1,000 for a car stereo with free installation, my fan, heated seats, defrost selection didn’t work and several speakers weren’t hooked up. Be careful and check everything prior to departure from the installation bay. Then I noticed a roll of electrical tape underneath my pedals rolling around. Poor at best. Certainly not Best Buy, try Worst Buy. Yes please reach out to me Best Buy and my second install of this stereo in my car can be verified as I took it to another Best Buy and I also returned the tape that was left behind.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Top tier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best head units i have installed. So many different fucntions and abilities. And having the access to add front and back cameras is really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than I expected. Recommendation was good, installation was very good, explanation on use was great Thx Tyler

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No bueno.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible, and i mean absolutely terrible head unit. From day one I have had nothing but a bad experience with this. I have had countless Kenwood head units over the last 30 years, and this one is nothing less than frustrating. Where do I start? Well, the interface isn't great. But the software is trash. Ive got options that show up that are disabled. At random. And at other times, the volume is blaring at max settings. Oh, lets not forget it will randomly reboot while driving to factory settings. Ive update the software and no change. Not recommended. Buy a competitor. Kenwood should do better.

    No, I would not recommend this to a friend
    • Brand response from JVCKENWOOD USA Team
      Posted .

      Hello Valued Customer, thank you for sharing your experience and review on the KENWOOD DMX8709S! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please call us at 800-536-9663 or e-mail us at support@ccc.kenwoodusa.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing KENWOOD!

  • Rated 4 out of 5 stars

    Very Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Radio! Not thrilled with all the stuff on the main screen very cluttered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer service, kept me well inform. Quality service also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful customer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a game changer for my vehicle!! Thank you Best Buy for wonderful pricing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too small for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure this is a fine unit for someone with better eyesight than I have. I found it difficult to gaze at while I was driving. I need to be able to glance not to gaze.

    I would recommend this to a friend