Customer Ratings & Reviews
- Model:
- DPX504BT
- |
- SKU:
- 6400843
Customer reviews
Rating 4.5 out of 5 stars with 290 reviews
(290 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers express satisfaction with the sound quality, ease of use, and Bluetooth connectivity of this in-dash CD/DM receiver. Many appreciate the inclusion of a CD player and the reasonable price point. Positive feedback also highlights the installation process and the attractive display features. However, some users mention difficulties with the instruction manual.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Supper customer Serice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a new radio installed in my old Camry and everything went well. The thing that surprised me was the fact that the installer followed me to the car to explain how things work on the radio and performed some professional adjustments. I was told to come back if I had any other problems about the radio and they would be happy to help me. You do not find this kind of customer service in very many places. You have some good guys working in your mobile unit
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
The first Kenwood that has let me down
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always been a Kenwood man concerning car stereos but I must say this is the first Kenwood that has let me down. The sound quality and features are good for a unit under $200. The on going issue I've had with this unit is the horrible bluetooth function. The problem is there is an intermittent malfunction with the bluetooth concerning a phone call where I can hear the other party but the can NOT hear me. Kenwood realizes they have issues with the bluetooth performance and they tried to address it by offering downloadable firmware patch to correct the bluetooth issues. I downloaded this patch about 6 months ago and it seemed to correct the issue for a few months but now it's back to acting up. I wish I had retrieved the old Kenwood DPX502BT that was in my last truck that was totaled in an accident. I never had a single issue with that unit in the 4 years I had it. That's something I can't say about the DPX594BT, I'm to the point where it's time to cut my losses and move on to another unit, maybe a Pioneer next time.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great cd playing unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of power and relative ease of set up. It meets my expectations.
I would recommend this to a friend - Cons mentioned:Manual
Rated 4 out of 5 stars
Good deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to have an operators manual to at least get the basics
I would recommend this to a friend Rated 1 out of 5 stars
Failed and I have to buy something new
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have one of these that is only a couple of years old. The control knob is now so flaky that I can't even adjust the volume - I have to throw it out and buy a new receiver. Horrible quality.
No, I would not recommend this to a friendRated 5 out of 5 stars
kenwood
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson was very helpful with selection. The installer was very professional and informed how to work the new stereo. Thanks great job!
I would recommend this to a friendRated 5 out of 5 stars
Great experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Equipment and installation was swift, installer was very helpful and courteous and efficient! I will recommend others!
I would recommend this to a friendRated 5 out of 5 stars
Great Service and Fast Shipping
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything shipped fast, and when I needed to return the head unit for a single DIN, that process was easy as well.
I would recommend this to a friendRated 5 out of 5 stars
New radio
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift for my wife. Product is great and installation was completed on time.
I would recommend this to a friendRated 1 out of 5 stars
Doesn’t fit/poor service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Radio did not fit into my vehicle although the car fit guide says that it does. When going through installation I am told that it is expected of me to cut through my dash and make enough space for the radio. This should not have to happen in order to properly install and when I went to return this I was told that it was against company policy because it was already opened.
No, I would not recommend this to a friend


