Customer Ratings & Reviews
- Model:
- DDX5707S
- |
- SKU:
- 6420660
Customer reviews
Rating 4.2 out of 5 stars with 353 reviews
(353 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers commend the DDX5707S receiver for its sound quality, Apple CarPlay integration, and ease of use. Many appreciate its features, CD player, reasonable price, and backup camera. However, some customers have expressed concerns regarding the touch screen, volume control, and clock accuracy. Overall, the receiver seems to be well-received, with a few areas identified for potential improvement.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
It’s ok.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok. I don’t like that the usb is a plug that comes out of the back of the stereo and is routed throng glove compartment. Also, Bluetooth is often disconnecting which is frustrating. There is no volume knob either,
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money or time. I had this unit installed in October 2024, here we are January, and it has frozen so many times I cannot count. I was told by the best buy chat they do not have a warranty and will not do anything.
No, I would not recommend this to a friendBrand response from JVCKenwood USA Team
Posted .Hello Valued Customer, thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please call us at 800-536-9663 or e-mail us at support@ccc.kenwoodusa.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing KENWOOD!
Rated 1 out of 5 stars
Phone mic and andriod auto
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth does not support phone mic and android auto have to be wired connected and not through Bluetooth. Able to respond through mic for text, but phone call doesn't work. A $70 FM transmitter with a screen i bought from Amazon is capable connecting to andriod auto through Bluetooth. This $400 is still wired.
No, I would not recommend this to a friendRated 2 out of 5 stars
Did not fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is probably OK but it did not fit my car like Best Buy website said it would.
I would recommend this to a friendRated 4 out of 5 stars
RonA
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the large time display but when playing a CD the eject button was hard to find. still trying to find out how to work apple car play
I would recommend this to a friendRated 1 out of 5 stars
Frustrating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been good if it didnt lose connection with carplay every 5 minutes
No, I would not recommend this to a friendBrand response from JVCKENWOOD USA Team
Posted .Hello Valued Customer, thank you for sharing your experience and review on the KENWOOD DDX5707S! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please call us at 800-536-9663 or e-mail us at support@ccc.kenwoodusa.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing KENWOOD!
Rated 1 out of 5 stars
Radio and Best Buy 1 star
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless, failed after 4 months and since i didnt buy geek squad protection, Best Buy will not take care of it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still haven't been able to listen to it. It was bought for my birthday 11/23/2023. Best Buy in Tallahassee, Florida had no one employed to do as advertised free installation and i was told no one would available to install until February 2024. Will I buy anything else from Best Buy. No.
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of time.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I researched for a radio and picked this one, drove over an hour to buy it due to it the last one they had, set up the appointment to have it installed and the audio person said it wouldn't work in my vehicle, so of course they tried to upsell me, I will not deal with BestBuy any longer!!!
I would recommend this to a friendRated 1 out of 5 stars
Horrible - Don’t ignore the bad reviews.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible service. They are rude. The person i worked with confirmed that he has set up an appointment for me at the Mountain View store with the geek squad. When I get there they say we don’t have your name in there and we cannot take you in without an appointment. I was there for 45 minutes and they were just chilling. They could have easily completed my work because it was a mistake from their end.
No, I would not recommend this to a friendRated 4 out of 5 stars
The right tone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Display fonts are big enough to see. Adjusting the equalizer is a bit of a challenge.
I would recommend this to a friendRated 2 out of 5 stars
Kenwood aftermarket stereo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The time will not stay set. Difficulty with the settings.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worthless... Broke after 4 months of use.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CD player broke after 4 months of use. Really not much else to say about it. Really terrible quality.
No, I would not recommend this to a friendRated 1 out of 5 stars
not worth the money.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its an overpriced headunit. the response time on the screen when you touch it is brutally slow. i just got it put in my car today 2-4-23. and by monday 2-6-23 i will have it removed. also the options are weak and no wireless apple car play??
No, I would not recommend this to a friendRated 1 out of 5 stars
Not in “Excellent” condition
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this open box item quickly, but it did not come with all of the parts that it was supposed to when listed as “Excellent” condition. No mounting bracket, no microphone, and the wires were chopped incredibly short (one was only an inch from the back of the unit). Had to return the unit and get another.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not operating
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 3 months. Now it only has a black screen even though the buttons are lit up. I've tried reset button as well with no help
No, I would not recommend this to a friendRated 1 out of 5 stars
GROSS GEEK!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IMPROPER INSTALLATION, TECH ARROGANT, OBNOXIOUS, TRAINING SERIOUSLY REQUIRED, WONDER HOW HE EVER GOT THE JOB????
No, I would not recommend this to a friendRated 1 out of 5 stars
New radio
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this and purchased Sony from Best Buy. The Sony is wonderful.
No, I would not recommend this to a friendRated 1 out of 5 stars
Faulty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing on the dash wants to work most of the times and it keeps skipping thru songs without anyone touching it. Wish i can return it for new one
No, I would not recommend this to a friendRated 1 out of 5 stars
Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been a struggle. Over a month to get installed
No, I would not recommend this to a friend