Customer Ratings & Reviews

More than I expected. Recommendation was good, installation was very good, explanation on use was great Thx Tyler

Solid Radio! Not thrilled with all the stuff on the main screen very cluttered

Terrible, and i mean absolutely terrible head unit. From day one I have had nothing but a bad experience with this. I have had countless Kenwood head units over the last 30 years, and this one is nothing less than frustrating. Where do I start? Well, the interface isn't great. But the software is trash. Ive got options that show up that are disabled. At random. And at other times, the volume is blaring at max settings. Oh, lets not forget it will randomly reboot while driving to factory settings. Ive update the software and no change. Not recommended. Buy a competitor. Kenwood should do better.

Great Customer service, kept me well inform. Quality service also.

This product is a game changer for my vehicle!! Thank you Best Buy for wonderful pricing.

The wireless carplay is the best. Even the tech who installed was surprised it had wireleess carplay for the price. Great stereo

IT IS LIKE HAVING A NEW CAR. Has android GPS. Works great

I'm sure this is a fine unit for someone with better eyesight than I have. I found it difficult to gaze at while I was driving. I need to be able to glance not to gaze.

good item customer service and and installation was awful will not purchase from best buy again.

The product is great. But even better is the installation crew at the Virginia Beach location.

It works amazingly. The Geek squad had a difficult tume with my vehicles wiring but they worked it out.

In the aunlight thr screen cannot even be seen. The camera during reverse with the sun behind the car is conpletely washed out (this us unsafe). This unit should be recalled and never shoukd have been sold. Perhaps it works fine in some vehicles, but in a jetta its a non-starter.

Great wound by it again reasonable priced good quality for the price

Besides the small glare that happens. I really like this unit.

Navigation is easy and intuitive. Screen is not FHD so pixelation is noticable and screen glares a lot. Really hard to see anything

Love this radio. Still learning how to use it though

Works really well but i’m not a fan at all of the screen brightness. We are in 2024 where almost any tablet you buy has an OLED display with amazing brightness and quality but it seems that the head unit manufacturers missed that memo. For the price they charge (similar and more than most state of the art tablets) it should he somewhat on par.

TERRIBLE!! I wanted to love this but it stopped working when I adjust the sound settings. Took it back to BB whereby they replaced the thingamabob that goes into the armrest area. Ok fine. I’m covered under warranty. But, no it does the same thing again a couple months later after adjusting sound settings. Now I have an appointment for them to uninstall and then send the thing out of state to be fixed. NO! It should be replaced with a different model of my choice! If it costs more then I will pay the difference! Being a consumer nowadays is risky business. This is unacceptable!

Works well has some flaws kicks you out of android auto intermittently back up camera is reversed super Annoying

Would not recommend. The display doesn’t stay where you left it whether it loses connection to your phone or reboots. The back up camera takes forever to kick in and the warning is in the way.