Customer Ratings & Reviews

I personally have had issues. I don't like not have a volume knob. But to.make it worse the put the A.I. Mic (siri/ok google/ bixiby). Right above the volume button so if you hit it alot and there is no way to disable it on the HU. Also I have an extremely bad grounding issue that I've tried every single way to,get rid of it besides accepting the fact that it's a. Defective HU

One of the best head units i have installed. So many different fucntions and abilities. And having the access to add front and back cameras is really nice.

I paid close to $1,000 for a car stereo with free installation, my fan, heated seats, defrost selection didn’t work and several speakers weren’t hooked up. Be careful and check everything prior to departure from the installation bay. Then I noticed a roll of electrical tape underneath my pedals rolling around. Poor at best. Certainly not Best Buy, try Worst Buy. Yes please reach out to me Best Buy and my second install of this stereo in my car can be verified as I took it to another Best Buy and I also returned the tape that was left behind.

No wireless CarPlay, otherwise not a bad option. It does the job.

More than I expected. Recommendation was good, installation was very good, explanation on use was great Thx Tyler

Solid Radio! Not thrilled with all the stuff on the main screen very cluttered

Great Customer service, kept me well inform. Quality service also.

The wireless carplay is the best. Even the tech who installed was surprised it had wireleess carplay for the price. Great stereo

This product is a game changer for my vehicle!! Thank you Best Buy for wonderful pricing.

IT IS LIKE HAVING A NEW CAR. Has android GPS. Works great

I'm sure this is a fine unit for someone with better eyesight than I have. I found it difficult to gaze at while I was driving. I need to be able to glance not to gaze.

It works amazingly. The Geek squad had a difficult tume with my vehicles wiring but they worked it out.

The product is great. But even better is the installation crew at the Virginia Beach location.

good item customer service and and installation was awful will not purchase from best buy again.

In the aunlight thr screen cannot even be seen. The camera during reverse with the sun behind the car is conpletely washed out (this us unsafe). This unit should be recalled and never shoukd have been sold. Perhaps it works fine in some vehicles, but in a jetta its a non-starter.

Great wound by it again reasonable priced good quality for the price

Besides the small glare that happens. I really like this unit.

Navigation is easy and intuitive. Screen is not FHD so pixelation is noticable and screen glares a lot. Really hard to see anything

Love this radio. Still learning how to use it though

Works really well but i’m not a fan at all of the screen brightness. We are in 2024 where almost any tablet you buy has an OLED display with amazing brightness and quality but it seems that the head unit manufacturers missed that memo. For the price they charge (similar and more than most state of the art tablets) it should he somewhat on par.