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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 81 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are enthusiastic about the convection feature, heating speed, and size of the 24" Built-In Single Electric Convection Wall Oven. The oven is easy to use and has great features; however, some customers have noted concerns about fan noise and issues with the self-cleaning function.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 81 reviews
  • Pros mentioned:
    Convection, Heating speed

    Rated 5 out of 5 stars

    Great oven. Big for a 24” oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has convect mode and regular modes. Cooks fast and evenly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kitchen Aide oven

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales people were very helpful and friendly. The oven itself only last 2 weeks before breaking down. I called the store and they were very helpful, we had another oven delivered within a week. Their service response was excellent, hope this one lasts longer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    quality oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this oven a lot. However the bar was pretty low since I haven't had a working oven in 5+ years! This oven was easy to install, looks nice and works well. It does run a little hot so I have to adjust the temp setting.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad design flaw for interior fuse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used the self cleaning cycle after the oven was two months old. The oven quit running when in the cleaning cycle. The display went blank and the oven door locked. We had a policy with Best Buy but they sent us to KitchenAid as they work on their products in the first year. I self diagnosed the oven with a blown interior fuse. Best Buy repair man from KitchenAid never came out, did not call when they set up their appointment after not showing, and ordered the replacement part. So we have been without an oven for going on a month with a three month old oven. After looking online, I found many people have the same problem with this kitchen aid oven. Obviously, it is a design flaw. Best Buy should give me a new oven of another brand. I am no longer interested in this brand. I’m not I will buy anything from Best Buy in the future as they have not stood behind their products.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, KennethM. We apologize for the concerns that you are experiencing with your Wall Oven, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Amazing piece

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the unit ive been looking for. Great shape. The salesperson was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USED OVER 2YEARS

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT DEVICE. I WILL DEFINATELY BUY AGAIN. GOOD QUALITY!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great oven.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this oven. Best part is that the racks are wide on this oven, rather than deep, so I can load cookie sheets and roasters "sideways" instead of pushing it far in. Easier to get hot things out for me as I can grip the pan better.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    good easy to use oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well; fan is noisier than I would prefer; otherwise fine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having it for 2 weeks, my wife used the self-clean feature and it blow the fuse in the oven. Part was order and I made an Appointment with geek squad and made arrangements to come back out. That was another 2 weeks without my brand new oven. Still didn't fix the problem. So we order another one and it took another 12 weeks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect as Second Oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy wife happy life, she always wanted a second oven for the preparing Sunday diners for family and friends. This was the right size and fit well with existing updated kitchen. Still getting use to convection cooking but so far so good and very easy to operate.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    KitchenAid denied warranty coverage in 2nd year.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ran the cleaning cycle and 2 components failed in second year of ownership. KitchenAid denied warranty coverage. I will never buy another KitchenAid appliance. How is it possible that use of a standard feature results in failure? And then to deny coverage for replacement parts and service? The warranty is virtually worthless. Look carefully. The warranty statement says: Ten Year Limited Warranty, But almost nothing is covered after the 1st year. And ten years only applies if it has a microwave! Guess what? This oven does not have a microwave. That's pretty limited. DON'T BUY.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello PaulT, thank you for your review. We sincerely apologize for the concerns with your oven and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 4 out of 5 stars

    slowest heating oven.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the oven heats up it bakes well. One quirk that it has , it has to preheat again after you insert what you are going to cook.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great oven has all the features easy to use wish it had temperature pro like a bigger models

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A very good mid range oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven has most of what anyone would want. It heats up a bit slower than I thought and the temp is probably 25 degrees below what the display indicates. One needs to adjust cooking time for that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven is very easy to use and cooks food evenly. It looks great and I love the three shelves. This was unexpected in a relatively small oven. I am very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new oven. My first time owning a Convection Oven. It cooks fast and even. My cakes are sooooo moist and fluffy you cannot eat it with a fork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still familiarizing myself with this beauty. Can't stop burning the bottom of the bread, cake and whatever, else ... lol

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    great wall oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house is old and only 24" can fit the cabinet. This oven has convention mode and my wife likes it. Also hidden coil design makes clean easily.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Toxic Smells won't stop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was installed on October 5th. The installer told me to put the oven on at 350 degrees for 1 hour to let it break in. I did that right away. I have now used the oven about 15 times. There is a toxic smell every time that takes all the windows to be open to rid the house of it. It is winter here so not practical. I am concerned about what the toxic fumes might be doing to my family. There is no way that I can use the oven.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello ANNC, thank you for your review. We sincerely apologize for the concerns with your Oven and would like to look further into this for you. Please feel free to reach out to us directly 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid/ or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 3 out of 5 stars

    Oven

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The oven temp control was faulty after installation. It would burn a package of Pillsbury rolls in 5 minutes as opposed to the directions of 17 minutes! Turns out a new potentiometer was required to regain functionality.

    I would recommend this to a friend
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