Customers are impressed with the Halo Smart Lock's ease of use and straightforward installation process. Many appreciate the convenient app functionality for remote access and management. However, some users report that the battery life could be improved, and the lock can be somewhat noisy during operation. Overall, the positive feedback on ease of use and installation outweighs concerns about battery consumption and noise.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-59 of 59 reviews
Rated 5 out of 5 stars
Great lock
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The is just what we needed. It works really well without any issues.
This review is from Kwikset - Halo Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Key Access - Venetian Bronze
I would recommend this to a friend
Rated 5 out of 5 stars
Great solution!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great lock! If you do short term rentals, this is the way to go!
This review is from Kwikset - Halo Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Key Access - Venetian Bronze
I would recommend this to a friend
Rated 5 out of 5 stars
Sir west
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I give this product five star because it was one of the best locks I’ve ever installed and it works perfectly I would recommend this to anyone who is looking for a good sturdy lock.
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 3 out of 5 stars
Good but not
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product but needs lot of improvement, more than noisier than competitors
I would recommend this to a friend
Brand response from Kwikset
Posted .
Hello MohamedganiI,
Thanks for sharing your feedback! To make sure your Halo lock is working smoothly, please ensure the door frame jamb hole is a full 1 inch deep, loosen the mounting screws a quarter turn, and follow the manual door handing steps in this link: https://www.kwikset.com/support/answers/my-smart-lock-is-giving-me-a-jam-error
If the lock's sound does not improve with these steps, please contact our Support Team here: https://www.kwikset.com/support/customer-service
Thank you, Kwikset
Rated 5 out of 5 stars
Easy to install and app is great!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall pretty easy to install on door and quick and easy use of app
This review is from Kwikset - Halo Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Key Access - Venetian Bronze
I would recommend this to a friend
Rated 5 out of 5 stars
Solid feel - with all the tech
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this lock! I spent a lot of time researching to find something that still felt like a lock but had all the tech to fit with my smart home. The best part is that I replaced a old Kwikset lock with this and we can all still use the smae key. Not that anyone uses their key any more!
I would recommend this to a friend
Pros mentioned:
App
Rated 1 out of 5 stars
Security door
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wouldn't buy again. The app is nice but lock itself needs help.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lock and system seem to be great quality. When first installed it did not operate due to batteries. The included ones did not work. Needed to buy additional batteries to make operational. Only a 4 star because of that.
I would recommend this to a friend
Rated 2 out of 5 stars
Reliable but will not connect to wifi
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I kinda like the item but until now, i an still unable to connect to my wifi.
This review is from Kwikset - Halo Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Key Access - Venetian Bronze
I would recommend this to a friend
Brand response from Kwikset
Posted .
Hello Cyndy907,
We're happy to help! To pair your Halo with Wi-Fi, please follow these steps:
1. Perform a factory reset on the lock: https://www.kwikset.com/support/answers/how-do-i-reset-the-halo-touch-smart-lock-back-to-factory-settings 2. Remove the lock from your phone's Bluetooth list if previously paired. 3. Please make sure the Wi-Fi network connection is 2.4GHz with WPA2 security and is not hidden, nor has firewalls up during the pairing process. 4. Follow the lock pairing steps within the Kwikset app. https://s7d2.scene7.com/is/content/Kwikset/Aura/App%20Tutorials/AddingAdditionalLocks.pdf
Thank you, Kwikset
Cons mentioned:
Battery life
Rated 1 out of 5 stars
Don’t buy
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Would definitely not recommend. Purchased 4 months ago, doesn’t stay connected to the app. Has been through x3 sets of batteries. Alway need a key as can use the code or app entry. Wish I’d purchased the 1 year bestbuy warranty. Now I have to deal directly with the company.
This review is from Kwikset - Halo Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Key Access - Venetian Bronze
No, I would not recommend this to a friend
Brand response from Kwikset
Posted .
Hello SarahA,
We're happy to help troubleshoot your Halo to ensure it's working as intended. We ask that you please try the steps in these link: https://www.kwikset.com/support/answers/how-can-i-extend-the-battery-life-of-my-smart-lock https://www.kwikset.com/support/answers/how-can-i-troubleshoot-the-wi-fi-connection-of-my-halo-smart-lock
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install! App easy to understand! Great product!
This review is from Kwikset - Halo Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Key Access - Venetian Bronze
I would recommend this to a friend
Rated 5 out of 5 stars
Great service!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Rosendo and Scotty were providing fantastic service even small items. That's why I buy all my electric good from Magnolia Best Buy!
I would recommend this to a friend
Rated 1 out of 5 stars
Blue tooth not functional
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Technician from Geek Squad could not get blue tooth to function with lock. I exchanged for another in case the first was faulty but had the same issue with the second smart lock. Ended up buying Yake Assure smart lock.
This review is from Kwikset - Halo Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Key Access - Venetian Bronze
No, I would not recommend this to a friend
Brand response from Kwikset
Posted .
Hello ARMSM,
Please know that we have a team of Halo experts available to walk you through the reset and repair of your lock, and help get it in great working order. We understand that you purchased another product, but if you should choose Kwikset again in the future, our Support Team is here to assist you: https://www.kwikset.com/support/customer-service
Thank you, Kwikset
Rated 2 out of 5 stars
Review
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was a good but didn’t really work and had to return
This review is from Kwikset - Halo Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Key Access - Venetian Bronze
I would recommend this to a friend
Brand response from Kwikset
Posted .
Hello AayanB,
We are here to help and wish we heard from you before you returned the Halo lock. Please know that our Support Team is happy to assist you with installation and troubleshooting support. Should you ever need assistance in the future with any Kwikset product, please contact us here: https://www.kwikset.com/support/customer-service
Thank you, Kwikset
Rated 5 out of 5 stars
Works great
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. Just make sure all components are lined up when installing. If not it will not lock. It will automatically go back into the dior and not connect.
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 1 out of 5 stars
Disappointed in product
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very slow and loud when putting in the code or using the app. Tends to freeze up and also has issues with not working properly at times.
No, I would not recommend this to a friend
Brand response from Kwikset
Posted .
Hello HollyB,
To disable the audio for the Halo, please go to your lock settings screen within the Kwikset app and turn off the sound. And here are a few troubleshooting steps you can try to ensure your Halo is working smoothly:
1. Open the door and place the latch in the locked position. 2. Replace the batteries in the battery holder and complete the manual door handing process to recalibrate the latch: https://www.kwikset.com/support/answers/my-smart-lock-is-giving-me-a-jam-error 3. Check your door alignment: https://www.kwikset.com/support/answers/how-do-i-check-door-alignment-for-my-smart-lock
Thank you, Kwikset
Rated 5 out of 5 stars
Feel Safe and Security with the Kwikset-Halo Smart
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I did an excellent buy for my home door with the Kwikset-Halo Smart Lock. It is an excellent quality to keep safe my home.
I would recommend this to a friend
Rated 5 out of 5 stars
Great locks from quickset
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had kwikset deadbolts and locks for years. I love how you can program new keys to them. I would highly recommend these deadbolt and locks.
I would recommend this to a friend
Rated 2 out of 5 stars
Wifi password change is frustrating
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you're someone like me who prefers to change the home wifi password often for security reasons, this is not the lock for me or you. Good grief... getting this lock back onto the wifi is ridiculous. You must go thru the setup process, bluetooth pairing and wifi setup every time.
This review is from Kwikset - Halo Smart Lock Wi-Fi Replacement Deadbolt with App/Keypad/Key Access - Venetian Bronze
No, I would not recommend this to a friend
Brand response from Kwikset
Posted .
Hello BoDo14,
We're here to help! For your security, the Halo lock must be reset and repaired with your new Wi-Fi password. If there's any further assistance we can provide, we are happy to help. Please reach out to our Support Team here: https://www.kwikset.com/support/customer-service