Customer Ratings & Reviews
- Model:
- 99390-001
- SKU:
- 12712038
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Nice feature
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this lock. Easy to use. Brian installed one on my back door. It works great.
I would recommend this to a friendgreat stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kwikset - Halo Smart Lock Wi-Fi Replacement Deadbolt with App/Touchscreen/Key Access - Satin Nickel works very well for my needs.
I would recommend this to a friend
Lock
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I’ve had this unit for about 30 days so far so good’
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was reasonably priced and works very well. Highly recommend
I would recommend this to a friendGreat Lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this because I needed a way to answer the door in a timely manner. I had it installed by a locksmith so I can’t address installation or initial programming. The battery is at 90% after 3+ weeks; there is a battery life icon on the app.
I would recommend this to a friendKathy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it a lot. Very easy to use application.
I would recommend this to a friendAwesome product for forgetfulness!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly what my family needed since my husband is so bad about losing his keys. This has already saved us multiple times!
I would recommend this to a friendGreat Smart Lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent electric door locks and should be much more user friendly than the previous model!
I would recommend this to a friendGREAT ELECTRONIC LOCK FOR THE PRICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we wanted. Had Best Buy do the installation. The young man who came to our house with the product was very professional and completely capable. Did a great job, left the house as clean as he found it. Great experience!
I would recommend this to a friendGreat purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super sleek. Works flawlessly super easy to install.
I would recommend this to a friendGreat for security and looks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy feel and very responsive to passcode entry with a great appearance that doesn’t cheapen my doors look
I would recommend this to a friendI'm Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recipient is very happy and excited about having it and it looks good!!
I would recommend this to a friendKwikset Smartlock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Smartlock is the perfect match for out needs. Since we are always in a rush we love that it has an automatic lock feature. And we can always check it in the App.
I would recommend this to a friendDoor Lock
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.James did a fantastic job. He worked on the lock till it was working perfectly. We were very happy with him and would require any time. Great job.
I would recommend this to a friendDisappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never liked how it made a loud grinding noise when locking and unlocking. Plus, it takes a few seconds longer to lock or unlock versus the older smart lock versions. After a few months, it started having technical issues, and we had to return it. Given the high price tag, you’d expect better quality.
No, I would not recommend this to a friendBrand response from Kwikset
Posted .Hello MariR,
We wish that we could have helped you before you returned the Halo. Your experience with our products is highly important to us! If you decide on another Kwikset lock again, please know that we are here to support you with any concerns and in finding the best solution for you: https://www.kwikset.com/support/customer-service
Thank you,
Kwikset
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I haven't had it very long but it really like the product.
I would recommend this to a friendSmart Doorbell with Hiccups
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doorbell has been great after some initial hiccups with setup. The doorbell required an update before being able to reliability work with my phone.
I would recommend this to a friendGreat lock!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install and works great! Quick delivery and no issues! I get alerts now whenever the door is locked/unlocked.
I would recommend this to a friendReady to dent your pocket
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Auto lock is good but not from this product. Battery drains very quick and changed batteries more than 5 times in last 5 months. Finger print marks has been another problem on the touch screen. I didn’t expect the product to be this bad. I had used other auto lock systems, they were good.
No, I would not recommend this to a friendBrand response from Kwikset
Posted .Hello Venkat,
We're happy to help you with this! Please try the steps in this link: https://www.kwikset.com/support/answers/how-can-i-extend-the-battery-life-of-my-smart-lock
For the touchscreen fingerprint, you can enable SecureScreen, which displays random digits before you enter a user code to unlock the door. This feature ensures there are fingerprints on all digits so that codes cannot be identified by examining the touchscreen for fingerprints. If desired, this feature can be disabled using the Kwikset app.
Thank you,
Kwikset
Smart lock!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice!!!! I can control with my phone and have multiple users!
I would recommend this to a friend