Customer Ratings & Reviews
- Model:
- 99250-203
- SKU:
- 5595801
Rating by feature
- Value
Rating 3.3 out of 5 stars
- Quality
Rating 3.6 out of 5 stars
- Ease of Use
Rating 3.2 out of 5 stars
Customers are saying
Customers often highlight the ease of use and straightforward installation of the Kevo smart lock. Positive feedback also mentions the security features and the convenience of remote access, although some users note that the lock's reliability can be inconsistent and that battery life may be an issue. Concerns were also raised regarding the Bluetooth connectivity and the unlock speed. The price point was also mentioned as a potential drawback by some customers.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Bluetooth
Pretty bad product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We returned 2 of these and the one we have still doesn’t work great. Lots of time with their phone help line. In theory, this is a great product - in reality, TERRIBLE. The most disappointing thing we have bought in furnishing and setting up a new home
No, I would not recommend this to a friend better and updated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.better and updated product. bit more quiet, also smaller, and even installation portion has improved on install time and design. EXCELLENT. i own three now
I would recommend this to a friendGreat product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely useful. Outstanding quality and value for money. Highly recommended and would buy it again
I would recommend this to a frienddoesnt keep phone contact
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am ready to return it !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendMy favorite lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are some ups and downs to using a Bluetooth lock vs some that have WiFi. But for the price this one works great for my needs
I would recommend this to a friendStarted out nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 1 month. Now I have to try to figure out why. Very annoying.
No, I would not recommend this to a friendYes!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best idea ever thought of. I love there is no key pad for someone to figure out the numbers you use.
I would recommend this to a friendVery nice looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't tried it yet but looking forward to having a keyless lock on my mother's door so Home health aides can get in every morning
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works like Kwikset said it would. And the material used to make the locking system was superior to what came with the house.
I would recommend this to a friendKind of overrated
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good investment if you would like to download an app and do it the hard way.
No, I would not recommend this to a friendGreat lock for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice not having to get keys out. Only thing is app does have to be open to unlock door so have to have phone out
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been one of the best purchases I have brought home in a long time. It is doing everything I have expected and some.
I would recommend this to a friendGreat lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This lock has the basic look but it technologically advanced above others. Would highly suggest for new locks.
I would recommend this to a friendGreat Lock!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In conjunction with Ring and Alexa I can see who it is and unlock the door without getting off the couch!!!
I would recommend this to a friendGood fun product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is cool if you're in the home automation because it helps you get that much further to making a smart house
I would recommend this to a friendDon't Use With iPhone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used this with the my S6 samsung and it worked well. However, when I switched phones to the iPhone, it sucks. It will open the lock when you have the app opened and up on the screen. It won't work if it is in your pocket or purse. It also sucks to try and update the lock with the iPhone.
No, I would not recommend this to a friendBrand response from Kwikset
Posted .Hi Consumer,
We've released a number of updates that help your Kevo to work more effectively with an iOS device. We'd be happy to help you troubleshoot your Kevo and make sure that everything is working effectively. Please give our team a call at 1-800-327-5625 and reference case number 201708165550 to expedite your service experience.
Thank you,
Kwikset
Works excellent with the IPhone with version 12.0
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent with the IPhone with software version IOS 12.0. The previous IOS 11 version doesn’t work
I would recommend this to a friendGreat when it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As long as you have background data enabled youre good
I would recommend this to a friend- Cons mentioned:Reliability
DONT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is terriably undependable, never consistent, half the time doesn’t respond and we’ve had them on 5 doors for over a year. So it not just one it a bad experience.
No, I would not recommend this to a friendBrand response from Kwikset
Posted .Thank you for your feedback, please give our support team a call at 1-800-327-5625 and we'd be happy to assist you with your Kevo installation. We've made a number of updates to the App and Firmware. We look forward to assisting you and making your Kevo experience great.
Thank you,
Kwikset
Love Kēvo locks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Kēvo locks. Started with one a year ago. Just bought 3 more for the other doors in my house.
I would recommend this to a friend