Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$879.89

Customer reviews

Rating 4.5 out of 5 stars with 517 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 517 reviews
  • Rated 1 out of 5 stars

    Do not purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo junk that constantly runs hot. The only reason i purchased this was for a new handheld gaming console but no games will play via the xbox app. Will be returning this.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, we are sorry to hear that you had trouble with your Legion Go, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Legion Ultimate Support for assistance in resolving your issues, as they are happy to assist you. We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 2 out of 5 stars

    Power hungry next level

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was next level, however it’s very delicate and power hungry

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Deep,

      Thank you for sharing your feedback with us. We appreciate your comments regarding the design and power profile. We designed the Legion Go to be robust and to provide high end performance to help more users play the titles they want on the go. You also have the ability to adjust the thermal profile to be conservative on power consumption.

      Please feel free to reach out to us with any questions or further comments.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    *WARNING* Consider ordering form somewhere else

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sorry this isn't a review for the product but a review for Best Buy and why you should not order from them. So I purchased this thing online on the 25th. Was supposed to be here today the 28th however the thing hasn't even left their warehouse. Its sitting there in oklahoma. I contacted customer support 3 times about this and they all assured me that it was arriving today on the 28th. In fact one even went as far to go and say it was out for delivery. Low and behold it never reached my doorstep. Still trying to figure out where its at or why Best Buy support lied to me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissappointed.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is deffective, and we couldnt even have it changed since it was past the warranty of best buy. One of the problems when you didnt check the device right away when you bought it. We paid for the product when we could not even use it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi user467345,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Legion Go. We apologize for the disappointment that this has caused you, and we'd like to work with you to resolve this issue.

      To start, just a reminder that each Legion comes with 1 year of free Legion Ultimate Support, which can be contacted at the following number: 1-888-278-9707, Press 1 for Gaming. They are the best equipped to handle questions, concerns, and requests regarding your Legion and should be able to help you quickly resolve any issues you may have.

      Please update us when you can regarding this, as your feedback and satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Not the best

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hoping this was the best hand held. I've had the ROG Ally, Steam deck, and Lenovo Leigon Go. So far my favorite is the ROG Ally. I don't have that many steam games since I mostly play xbox and ps5 so that didn't last long and the Lenovo Leigon Go right controller gave out on me in less than 2 weeks. I ordered the Rog Ally x and will see if its worth the upgrade from the original. I don't recommend the Leigon Go for its build quality and software bugs.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, IvanSenpai. We are sorry to hear that your Legion Go fell short for you. We hear your frustration and want you to know that we wish to deliver that "best handheld" experience for you. The Legion Go is a product that has our focus and continues to get updates and improvements since release. In the future, should you run into an issue with a Legion Go, as we hope that you choose to try it again in the future, just a reminder that it comes with 1-year free of Legion Ultimate Support. This level of support gives users the ability to contact us for help in resolving just about any issue you can run into. We appreciate you taking the time to leave your feedback with us. Lenovo

  • Rated 1 out of 5 stars

    Legion Go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first hand held pc, it feels good in my hand and it looks nice. However none of that matters due to it not being able to charge at all.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi DennisL,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Legion Go. We apologize for the inconvenience that this has caused you, and we'd like to work with you to resolve this issue.

      To start, just a reminder that each Legion comes with 1 year of free Legion Ultimate Support, which can be contacted at the following number: 1-888-278-9707, Press 1 for Gaming. They are the best equipped to handle questions, concerns, and requests regarding your Legion and should be able to help you quickly resolve any issues you may have, including charging trouble.

      Please update us when you can regarding this, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Do Not Recommend

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult device couldn't get any games to play. Controller not steady.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello ChristopherA,

      We are sorry to hear you're having trouble with your Legion Go. Just a reminder that each Legion comes with 1 year of free Legion Ultimate Support, which can be contacted at the following number: 1-888-278-9707, Press 1 for Gaming. They are the best equipped to handle questions, concerns, and requests regarding your Legion and should be able to help you quickly resolve any issues you may have including system and component stability issues.

      Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 2 out of 5 stars

    2/5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it I don’t use it much cause it can only do so much I wouldn’t say it’s worth the price

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, CharlesD. We appreciate you taking the time to share your feedback and perspective with us. We are glad to hear that you enjoy your Legion Go when you do play it and for tips to bring the fun when you do pick it up, check out our Lenovo Legion Go forums online. Lenovo

  • Rated 1 out of 5 stars

    Junk

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money truly not worth the money . Got this for my 12 year old son it’s sitting he hates it .

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi BeckyP,

      Thank you for sharing your feedback. We are sorry to hear that your son is not satisfied with the Legion Go. We apologize for any inconvenience that this may have caused you, and we'd like to work with you to try to improve your experience.

      Just a reminder that each Legion comes with 1 year of free Legion Ultimate Support, which can be contacted at the following number: 1-888-278-9707, Press 1 for Gaming. They are the best equipped to handle questions, concerns, and requests regarding your Legion and should be able to help you quickly resolve any issues you may have.

      Please update us when you can so that we may continue to ensure you are properly supported.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Delivery crap show

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a review of the product so sorry for that but best buy need to be on put on blast. I was one of the first to preorder and still to this day did not recieve my product. Best buy opened an investigstion into which is all good and well but how does that help make it right with me the consumer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best handheld for PC gamers!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a console-like experience, go with the Steam Deck. If you want a portable gaming PC, this is the way to go! This is probably the most versatile product there is: 2 USB-Cs capable of connecting power, e-gpus, docks and anything else you can imagine. A built in mouse, detachable controller, touch screen AND trackpad. This is the most versatile product there is. The down side, you need to know what you are doing (or be willing to Google it) to take full advantage of all this versatility. Battery life can be 1h to 6h depeding on your settings, so you chose it you rather performance or battery life. The software gets better by the week, with an active community and continuous development by Lenovo. The screen is huge and gorgeous (which makes the device heavy). The detachable controllers are great and the kickstand is a awesome addition. I've been loving my device for the 3 months I had it. I've also dropped it 2 times with not one scratch.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good while it worked

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine until the unit failed to power on. Lasted 3 weeks.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi user211463,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Legion Go. We apologize for the frustration and inconvenience that this may have caused you, and we'd like to work with you to resolve this issue.

      To start, just a reminder that each Legion comes with 1 year of free Legion Ultimate Support, which can be contacted at the following number: 1-888-278-9707, Press 1 for Gaming. They are the best equipped to handle questions, concerns, and requests regarding your Legion and should be able to help you quickly resolve any issues you may have, including booting issues.

      Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Low FPS

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t play AAA games. Terrible FPS even on lowest settings.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, haz3. We are sorry to hear that you are having trouble with your Legion Go. To try to resolve this, we recommend checking for system updates in Legion Space as there have been updates to bolster system performance and stability. Also, we have a site that allows fellow Legion Go users to view optimization and setting adjustments from us and other Legion Go users at this address: https://gaming.lenovo.com/us/connect/groups/legion-go/ Lenovo

  • Rated 4 out of 5 stars

    Pros and Cons

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: More versatile, can easily play any game with any launcher. Game pass is such a breeze over the SD (not to mention all the windows based applications) More performance Super high quality, the pictures of this thing do not do it justice. Feels like $650 in your hand Probably the best looking IPS screen I’ve seen honestly, really good resolution Track pad, something the other windows based handhelds lack but is handy with navigating windows Been steady updates to this thing since launch. It performs much better now than when it came out and got reviewed. Cons: she’s heavy, high quality but probably double the weight of the SD oled Battery life, you’re probably not getting more than an hour and a half with this thing not plugged in It’s a PC so it took a lot of set up with updates and driver installs (I could see where this would be a no go for someone who’s never had a gaming pc) Pretty loud fan if you’re playing a graphic intense game, the steam deck is silent compared to this thing (I think they are adding a fan curve feature)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just one of the lucky few I guess. I bought a ROG Ally and hated it due to hardware issues. I washed my hands of it after a week. I saw that the Legion was being developed and pre-ordered two weeks before the release. Mine arrived Oct 31st and I have not put it down since. I got the 1TB version and it is just incredible. The display is rich and immersive. The stand, RBG lights, removeable controllers, and touchpad are everything the Ally wasn't. This also came with a nice case that has a charge port flap in it that is sealed with a magnet when not in use. Asus needs to take note and bring their A Game next time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Concept.. but not ready for prime time.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality and concept is miles ahead of their competitor, the ROG Ally, but unfortunately these two devices share the same mediocre hardware. Build: 8/10 | Build quality feels great compared to the ROG Ally. Screen appears to be high quality, but the controllers do lack the 'heavy sturdy' feel to them. I understand if this was a method to save weight, but the controllers feels more on the cheaper side. Performance: 5/10 | Unfortunately, this is the part that made me return the device. The device struggled to play modern games even at 20-30 FPS without having to lower the quality. Sure, you can lower the quality/resolution/refresh rate and play at 30-40 FPS, but that defeats the of the brilliant screen it came with. I guess if you bought this to watch videos it'd work, but this is marketed as a handheld gaming device. Overall | Long story long, if you're a gamer that loves the play older indie games, watch videos, want to have a portable Windows device, then this might be for you. However, for the vast majority who want to use this for real gaming, i'd wait a couple years until companies start putting REAL chips in these devices. I'm talking about ACTUAL sweet chips like Ryzen 7/9. It's entirely possible that AMD adds these chips to these devices with added cooling, but since portable gaming is fairly making it's way back to the market, I believe they're just testing the waters first. Given the amount of possible returns of these devices, I'm sure they'll reconsider!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The definitive handheld PC on the market.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre ordered mine and got it today and as soon as I touched it I knew I liked it more than the ally and deck. Love the design of it, the screen size, speed of it etc. Will be selling my ally and keeping this most likely. I got the 1TB version and it’s worth every penny. Love the case it comes with as well unlike what ASUS gave us. Performance wise, it uses the same chip as the steamdeck and Ally, but the extra ram and SSD def make things go smoother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it is a great device, I been using it since launch and there is definitely an increase in performance over the months. Battery is not bad but could be better. Performance is great I usually do not play demanding games such as cyberpunk 2077 in this device but if you know how to teak it you can easly get 60-70 fps.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    All specs, no heart.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been an avid Steam deck user for most of that devices life. So all of my options are going to be colored by that experience. The Lenovo Legion Go is a very well equipped device that sadly fails to stand up under the weight of its own design. The Touchpad is a fantastic thing to have when navigating around windows. But its positioning causes me to have to readjust my grip on the device every time I switch to or from it. To make matters worse, when gaming sometimes the touch pad will registering a click or mouse move from my palm, which can cause a verity of problems. Fps mode is an AMAZING idea. The thought of having a real mouse with me whenever I need it is freeing in a way, especially since this is a windows 11 device. But the design used to achieve it is very lacking. The right controller just feels like a mass of buttons in both FPS mode and normal use, further reducing the ergonomics of the device. Speaking of Ergonomics, Its awesome that I can disconnect the controllers from the display and not have to hold the whole thing up all the time. That can get tiring and I find myself drooping down to my lap no matter how light the device is. That said, Who thought it was a good idea to make the sides of this thing hard edges!? They dig into my palms and its annoying that such a obviously bad design choice was made, presumably to favor the silhouette. The display is huge compared to my steam deck(LCD) and originally had me smitten with that feature alone. But At a resolution of 2560x1440 and refresh rate of either 144 or 60. This thing was never going to work well in a hand held. My desktop with a RTX 3080 couldn't meet those specs in most games. It does have the option of 1920x1200 which is MUCH more reasonable, but still a struggle with performance this thing can put out. It would have been MUCH better at 1920x1200 display running at 60hrtz with VRR. I played most things at a resolution of 1280x800, this was partially done to match the steam deck in like for like testing, but mostly it was because this device couldn't do much better than that. I was frankly very disappointed that my steam deck was almost always only 10-15 fps lower in like for like testing. Given that I've gotten an extra 5-10 fps from my deck when overclocking I was expecting the Z1E to put out much better numbers when given 20-30W of power. Especially given its much faster memory. Perhaps rather than going for faster they should have given it more, as I regularly hit max memory usage in game. I usually got around an hour and a half playing on the legion go, even when running in balanced mode, it just eats battery life. That's partially due to having to power 8CPU cores even when they aren't doing much and the big ole display. Not to mention the very fast ram, which as far as I can tell, is wasted on this device, Because... The software sucks. Windows is windows, Its a known quantity, its not efficient, its meant to be run on a billion different configurations of systems. So I can't be too hard on it. Legion space, is a big ole eye sore. I rolled by eyes every time I pressed that button. (which happened a lot since its where the pause button should be) The smaller system settings was much better. (but the button is still in the wrong spot) But even then, the custom TDP just didn't work, at all. I would set it at 5W and the frame rate wouldn't change. But if I dropped to balanced TDP suddenly the framerate would tank. The RSR button didn't seem to do anything. and the option to change resolution would cause all kinds of weird things to happen. Also the system monitor seems very lacking when compared to the steamdeck. I've perhaps been rather hard on the legion go, but that's mostly because I was really excited for it and feel rather let down. The design decisions seem made to either make it look pretty at the cost of comfort, or for the sake of bigger numbers on the box rather than efficient performance. Which is truly a shame, this device deserved to be better. So I'm sticking with my deck for awhile longer, and If you have one, I think you should too. I will miss that 8in display though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A better device with Steam os

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the legion go original on sale for 600 or less and installing steam OS on it is the best handheld pc deal around right now. For one thing UE5 games work properly, lumen lighting is still broken in windows, but works fine on steam OS. If you are in the market for a handheld PC and you want top end performance for less money, get this on sale and install steam OS.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey DanielW,

      Thank you for choosing Lenovo and for sharing your feedback with us.

      We appreciate you sharing your comments, and we hope that you continue to enjoy using your Legion Go, and if that changes, please do not hesitate to reach out to us.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo