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Customer Ratings & Reviews

$849.00

Customer reviews

Rating 4.5 out of 5 stars with 522 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the product's overall performance, with many praising its excellent screen quality and portability. The detachable controller design is also a popular feature. However, a significant concern for users is the battery life, which many find to be a major drawback. Additionally, some customers have noted issues with the device's noise level, weight, and tendency to overheat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 522 reviews
  • Rated 3 out of 5 stars

    Legion Go 8.8

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has not been that simple to use the Legion. Need more videos in setting up the device.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey ArunK,

      Thank you for sharing your feedback with us. We are sorry to hear that you ran into issues with navigating your Legion Go more comfortably. We apologize for any inconvenience this may have caused you, and we'd like to work with you to try to improve your experience.

      To start, we recommend visiting the Legion Go forum: https://gaming.lenovo.com/emea/forum.php, to view what other Legion Go users are doing to use their device more proficiently. Also, just a reminder that each Legion Go comes with 1 year of free Legion Ultimate Support, which can be contacted at the following number: 1-888-278-9707, Press 1 for Gaming. They are the best equipped to handle questions, concerns, and requests regarding your Legion and should be able to help you quickly resolve any issues you may have.

      We hope that this helps, and please feel free to reach out to us via the Q& A section of this product page should you have any questions or further comments.

      Best,
      Lenovo Lenovo

  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Good…… but wait

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too heavy!!! Great piece of hardware but software needs work. I would recommend waiting until all of the bugs are worked out.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Kurgan. We are sorry to hear that your Legion Go has fallen short of your expectations. For some insight for you and for some viewers of this post, the Legion Go with its controllers weighs 1.88 lbs., and the software is a priority with updates releasing consistently upon release. Also, we have a growing, active forum where users can share their experience and feedback, leading to changes in the software itself. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 3 out of 5 stars

    its microsofts fault

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    felt good, windows is just a rough experience on a tablet

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, RichardW. We are sorry to hear that your Legion Go was not satisfying for you to use on a software level. We appreciate your feedback and please feel free to reach out to our Legion Ultimate Support team for assistance to help improve your user experience. Lenovo

  • Rated 2 out of 5 stars

    Not comfortable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great handheld but these switch joycons are so uncomfortable and flimsy. Hold a one pieced solid handheld and you’ll see what I mean. But it does beat its counter parts of its year

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Mark,

      Thank you for sharing your feedback with us. We are sorry to hear that the ergonomics of the Legion Go were not a good fit for you. We appreciate your comments and are working on a backward compatible solution for a more comfortable controller for those that prefer a different design.

      Please feel free to reach out to us should you have any questions, further comments, or need assistance.

      Best,
      Lenovo Lenovo

  • Rated 3 out of 5 stars

    Lenovo legion go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not for normal people it was hard to set up ..

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, SeanA. We are sorry to hear you had trouble setting up your Leigon Go. Just a reminder that each Legion comes with 1 year of free Legion Ultimate Support, which can be contacted at the following number: 1-888-278-9707, Press 1 for Gaming. They are the best equipped to help you quickly resolve any issues you may have including optimization and setup. We appreciate your time taken to share your thoughts with us. Lenovo

  • Cons mentioned:
    Heat dissipation

    Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo junk that constantly runs hot. The only reason i purchased this was for a new handheld gaming console but no games will play via the xbox app. Will be returning this.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, we are sorry to hear that you had trouble with your Legion Go, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Legion Ultimate Support for assistance in resolving your issues, as they are happy to assist you. We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 1 out of 5 stars

    Dissappointed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is deffective, and we couldnt even have it changed since it was past the warranty of best buy. One of the problems when you didnt check the device right away when you bought it. We paid for the product when we could not even use it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi user467345,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Legion Go. We apologize for the disappointment that this has caused you, and we'd like to work with you to resolve this issue.

      To start, just a reminder that each Legion comes with 1 year of free Legion Ultimate Support, which can be contacted at the following number: 1-888-278-9707, Press 1 for Gaming. They are the best equipped to handle questions, concerns, and requests regarding your Legion and should be able to help you quickly resolve any issues you may have.

      Please update us when you can regarding this, as your feedback and satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 2 out of 5 stars

    Power hungry next level

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was next level, however it’s very delicate and power hungry

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Deep,

      Thank you for sharing your feedback with us. We appreciate your comments regarding the design and power profile. We designed the Legion Go to be robust and to provide high end performance to help more users play the titles they want on the go. You also have the ability to adjust the thermal profile to be conservative on power consumption.

      Please feel free to reach out to us with any questions or further comments.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    *WARNING* Consider ordering form somewhere else

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sorry this isn't a review for the product but a review for Best Buy and why you should not order from them. So I purchased this thing online on the 25th. Was supposed to be here today the 28th however the thing hasn't even left their warehouse. Its sitting there in oklahoma. I contacted customer support 3 times about this and they all assured me that it was arriving today on the 28th. In fact one even went as far to go and say it was out for delivery. Low and behold it never reached my doorstep. Still trying to figure out where its at or why Best Buy support lied to me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hoping this was the best hand held. I've had the ROG Ally, Steam deck, and Lenovo Leigon Go. So far my favorite is the ROG Ally. I don't have that many steam games since I mostly play xbox and ps5 so that didn't last long and the Lenovo Leigon Go right controller gave out on me in less than 2 weeks. I ordered the Rog Ally x and will see if its worth the upgrade from the original. I don't recommend the Leigon Go for its build quality and software bugs.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, IvanSenpai. We are sorry to hear that your Legion Go fell short for you. We hear your frustration and want you to know that we wish to deliver that "best handheld" experience for you. The Legion Go is a product that has our focus and continues to get updates and improvements since release. In the future, should you run into an issue with a Legion Go, as we hope that you choose to try it again in the future, just a reminder that it comes with 1-year free of Legion Ultimate Support. This level of support gives users the ability to contact us for help in resolving just about any issue you can run into. We appreciate you taking the time to leave your feedback with us. Lenovo

  • Rated 2 out of 5 stars

    2/5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it I don’t use it much cause it can only do so much I wouldn’t say it’s worth the price

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, CharlesD. We appreciate you taking the time to share your feedback and perspective with us. We are glad to hear that you enjoy your Legion Go when you do play it and for tips to bring the fun when you do pick it up, check out our Lenovo Legion Go forums online. Lenovo

  • Rated 1 out of 5 stars

    Legion Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first hand held pc, it feels good in my hand and it looks nice. However none of that matters due to it not being able to charge at all.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi DennisL,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Legion Go. We apologize for the inconvenience that this has caused you, and we'd like to work with you to resolve this issue.

      To start, just a reminder that each Legion comes with 1 year of free Legion Ultimate Support, which can be contacted at the following number: 1-888-278-9707, Press 1 for Gaming. They are the best equipped to handle questions, concerns, and requests regarding your Legion and should be able to help you quickly resolve any issues you may have, including charging trouble.

      Please update us when you can regarding this, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Do Not Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult device couldn't get any games to play. Controller not steady.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello ChristopherA,

      We are sorry to hear you're having trouble with your Legion Go. Just a reminder that each Legion comes with 1 year of free Legion Ultimate Support, which can be contacted at the following number: 1-888-278-9707, Press 1 for Gaming. They are the best equipped to handle questions, concerns, and requests regarding your Legion and should be able to help you quickly resolve any issues you may have including system and component stability issues.

      Please don't hesitate to let us know what else we can do to improve your experience, as your satisfaction is important to us.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Delivery crap show

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a review of the product so sorry for that but best buy need to be on put on blast. I was one of the first to preorder and still to this day did not recieve my product. Best buy opened an investigstion into which is all good and well but how does that help make it right with me the consumer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money truly not worth the money . Got this for my 12 year old son it’s sitting he hates it .

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi BeckyP,

      Thank you for sharing your feedback. We are sorry to hear that your son is not satisfied with the Legion Go. We apologize for any inconvenience that this may have caused you, and we'd like to work with you to try to improve your experience.

      Just a reminder that each Legion comes with 1 year of free Legion Ultimate Support, which can be contacted at the following number: 1-888-278-9707, Press 1 for Gaming. They are the best equipped to handle questions, concerns, and requests regarding your Legion and should be able to help you quickly resolve any issues you may have.

      Please update us when you can so that we may continue to ensure you are properly supported.

      Best regards,
      Lenovo Lenovo

  • Pros mentioned:
    Overall performance, Screen quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best handheld for PC gamers!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a console-like experience, go with the Steam Deck. If you want a portable gaming PC, this is the way to go! This is probably the most versatile product there is: 2 USB-Cs capable of connecting power, e-gpus, docks and anything else you can imagine. A built in mouse, detachable controller, touch screen AND trackpad. This is the most versatile product there is. The down side, you need to know what you are doing (or be willing to Google it) to take full advantage of all this versatility. Battery life can be 1h to 6h depeding on your settings, so you chose it you rather performance or battery life. The software gets better by the week, with an active community and continuous development by Lenovo. The screen is huge and gorgeous (which makes the device heavy). The detachable controllers are great and the kickstand is a awesome addition. I've been loving my device for the 3 months I had it. I've also dropped it 2 times with not one scratch.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good while it worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine until the unit failed to power on. Lasted 3 weeks.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi user211463,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your Legion Go. We apologize for the frustration and inconvenience that this may have caused you, and we'd like to work with you to resolve this issue.

      To start, just a reminder that each Legion comes with 1 year of free Legion Ultimate Support, which can be contacted at the following number: 1-888-278-9707, Press 1 for Gaming. They are the best equipped to handle questions, concerns, and requests regarding your Legion and should be able to help you quickly resolve any issues you may have, including booting issues.

      Please update us when you can regarding this and reach out to us again should you have any questions or need further assistance.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Low FPS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t play AAA games. Terrible FPS even on lowest settings.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, haz3. We are sorry to hear that you are having trouble with your Legion Go. To try to resolve this, we recommend checking for system updates in Legion Space as there have been updates to bolster system performance and stability. Also, we have a site that allows fellow Legion Go users to view optimization and setting adjustments from us and other Legion Go users at this address: https://gaming.lenovo.com/us/connect/groups/legion-go/ Lenovo

  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Pros and Cons

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: More versatile, can easily play any game with any launcher. Game pass is such a breeze over the SD (not to mention all the windows based applications) More performance Super high quality, the pictures of this thing do not do it justice. Feels like $650 in your hand Probably the best looking IPS screen I’ve seen honestly, really good resolution Track pad, something the other windows based handhelds lack but is handy with navigating windows Been steady updates to this thing since launch. It performs much better now than when it came out and got reviewed. Cons: she’s heavy, high quality but probably double the weight of the SD oled Battery life, you’re probably not getting more than an hour and a half with this thing not plugged in It’s a PC so it took a lot of set up with updates and driver installs (I could see where this would be a no go for someone who’s never had a gaming pc) Pretty loud fan if you’re playing a graphic intense game, the steam deck is silent compared to this thing (I think they are adding a fan curve feature)

    I would recommend this to a friend
  • Pros mentioned:
    Controller design, Overall performance

    Rated 5 out of 5 stars

    You will love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just one of the lucky few I guess. I bought a ROG Ally and hated it due to hardware issues. I washed my hands of it after a week. I saw that the Legion was being developed and pre-ordered two weeks before the release. Mine arrived Oct 31st and I have not put it down since. I got the 1TB version and it is just incredible. The display is rich and immersive. The stand, RBG lights, removeable controllers, and touchpad are everything the Ally wasn't. This also came with a nice case that has a charge port flap in it that is sealed with a magnet when not in use. Asus needs to take note and bring their A Game next time.

    I would recommend this to a friend