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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1462 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers commend the On-Wall Cable Concealer for its ease of use and ability to effectively hide cords, contributing to a cleaner and more organized appearance. Many appreciate the straightforward installation process and the option to paint the concealer to match their decor. While generally well-received, some customers noted its limited capacity for holding cords and expressed preferences for different sizes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,462 reviews
  • Rated 3 out of 5 stars

    CordMate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This CordMate worked out well as a temporary fix until we run a smurf tube to service our new wall-mounted TV location

    I would recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are glad to hear that this cord cover worked for you. If you have additional comments or questions for us, please reach out at 1-800-621-0049 or email at customer.support-wm@legrand.us and we would be happy to help.

  • Rated 3 out of 5 stars

    Doesn’t stick the way I hoped it would

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you put it exactly where you want it and don’t pull it off too much, it isn’t the best sticky back and corner pieces didn’t stay together well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for an office but looked cheap in my room. Ended up tearing it off and doing the extra work to hide wires behind the wall

    I would recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that you did not care for the looks of this cord cover, but appreciate the feedback. If you have any additional comments or questions, we can be reached at 1-800-621-0049 or email at [email protected].

  • Rated 3 out of 5 stars

    50/50

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good at hiting wires but it comes off the wall in due time. After 3 months it starting falling off.

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry you are not completely satisfied with this cord cover kit. Cordmate products stick best to a smooth surface, but may need additional support such as screws. If you have any additional feedback, please reach out to us at 1-800-621-0049 or email at customer.support-wm@legrand.us and we would be happy to help.

  • Rated 3 out of 5 stars

    GOOD PRODUCT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS NOT AS EASY TO USE AS I THOUGHT IT WOULD BE, BUT IT DOES THE JOB I WANTED IT FOR.

    I would recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to head you had difficulties with this cord cover but are glad you were able to make it work. If you have any feedback for us, please reach out to us at 1-800-621-0049 or email at customer.support-wm@legrand.us and we would be happy to assist.

  • Rated 3 out of 5 stars

    Cord hider

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used yet, but im sure its great. I need atleast 50 characters sodisregard this last sentence.

    I would recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      If you have any additional feedback for us, please reach out to us 1-800-621-0049 or email at customer.support-wm@legrand.us and we would be happy to assist.

  • Rated 3 out of 5 stars

    Missing pieces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic plastic and does what it’s supposed to, aside from missing two elbow pieces.

    I would recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are glad to hear that this kit worked for you. If you have any feedback for us or would like the missing elbow pieces send to you, please reach out to us at 1-800-621-0049 or email at customer.support-wm@legrand.us and we would be happy to help.

  • Rated 3 out of 5 stars

    Great price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was good but they do not stick well. I did paint them to match the wall but I’m unsure if that was the issue.

    I would recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      Hi there! We are sorry to hear that the channel is not sticking as expected. This product does stick best to a clean, smooth (non-textured) wall. If you find that it is not sticking properly it can also be adhered with small brad nails for extra support. If you have any additional comments or questions, please reach out to us at (800) 621-0049 and we would be happy to assist.

  • Rated 2 out of 5 stars

    Fell off the wall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of power cables and speaker wire to run along my living room walls and it can fit some thick cables.. however the other main function of sticking to the wall is an absolute failure. I made sure the drywall was clean but after a few days they fell right off. If you buy these you need to invest in some double sided sticky tape or some super glue.

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that this cord cover fell off your wall. If your wall has any texture to it, you may need to use extra support, like small brad nails, to help hold it in place. If you have any additional comments or questions, please reach out to us at 1-800-621-0049 or email at [email protected] and we would be happy to assist.

  • Rated 3 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use. Had it as backup but did not need it so it was returned

    I would recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry you were unable to use this kit but hope you found an alternative, If you have any additional feedback for us, please reach out to us at 1-800-621-0049 or email at customer.support-wm@legrand.us and we would be happy to help.

  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job but the adhesive isn’t the strongest, started coming lose in less then 6 months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s a piece of plastic with glue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves the purpose but I can’t understand why a piece of plastic with a glue backing should cost so much.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK - but needs stickier adhesive.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works OK, but doesn't stay stuck to painted brick fireplace.

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that you are not completely satisfied with this cord cover. This product is designed for smooth surfaces, so when adhering to a rough texture such as a brick fireplace, additional adhesion or screws will likely be needed. If you have any additional comments or questions, please reach out to us at 1-800-621-0049 or email at customer.support-wm@legrand.us and we would be happy to assist.

  • Rated 3 out of 5 stars

    Overall the product is a good one but more costly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV Sony TV was pricey and more difficult to use than other large TV,s that I have owned.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    functions, but adhesive failed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use additional adhesive. The adhesive included didn't bond very well and eventually fell off.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SMH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall service was good but had to wait a month for my installation.

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that you did not receive installation as expected. For reviews on the installation, please reach out to Best Buy Support at the below link.

      https://www.bestbuy.com/site/customer-service/contact/pcmcat1511375025410.c?id=pcmcat1511375025410

  • Rated 3 out of 5 stars

    Their choice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not happy with this device it did not stay attached to the wall

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that this cord cover did not meet your expectations. CordMate adhesive does stick best to clean, smooth walls. If you are using on a textured wall, you may want to use small brad nails or screws to help keep it in place. If you have any additional feedback for us, please contact us at 1-800-621-0049 or email at [email protected] and we would be happy to help.

  • Rated 3 out of 5 stars

    Get the jobs done

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best but at the same time not worst it’s gets the job done

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that your are not 100% satisfied with this cord cover kit. If you have any additional questions or feedback, please reach out to us at 1-800-621-0049 or email at [email protected] and we would be happy to help.

  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not needed as the room has passed wires behind the wall.

    I would recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that you did not need this cord cover, but are glad you had an alternate solution!

  • Rated 3 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked and served it purpose. Would buy again.

    I would recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are glad to hear that this cord cover kit worked for you. If you would like to give us any additional feedback, please reach out to us at 1-800-621-0049 or email at [email protected] and we would be happy to help!