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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1473 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers commend the On-Wall Cable Concealer for its ease of use and ability to effectively hide cords, contributing to a cleaner and more organized appearance. Many appreciate the straightforward installation process and the option to paint the concealer to match their decor. While generally well-received, some customers noted its limited capacity for holding cords and expressed preferences for different sizes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,473 reviews
  • Rated 3 out of 5 stars

    OK - but needs stickier adhesive.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works OK, but doesn't stay stuck to painted brick fireplace.

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that you are not completely satisfied with this cord cover. This product is designed for smooth surfaces, so when adhering to a rough texture such as a brick fireplace, additional adhesion or screws will likely be needed. If you have any additional comments or questions, please reach out to us at 1-800-621-0049 or email at customer.support-wm@legrand.us and we would be happy to assist.

  • Rated 3 out of 5 stars

    Overall the product is a good one but more costly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV Sony TV was pricey and more difficult to use than other large TV,s that I have owned.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    functions, but adhesive failed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use additional adhesive. The adhesive included didn't bond very well and eventually fell off.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SMH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall service was good but had to wait a month for my installation.

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that you did not receive installation as expected. For reviews on the installation, please reach out to Best Buy Support at the below link.

      https://www.bestbuy.com/site/customer-service/contact/pcmcat1511375025410.c?id=pcmcat1511375025410

  • Rated 3 out of 5 stars

    Their choice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not happy with this device it did not stay attached to the wall

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that this cord cover did not meet your expectations. CordMate adhesive does stick best to clean, smooth walls. If you are using on a textured wall, you may want to use small brad nails or screws to help keep it in place. If you have any additional feedback for us, please contact us at 1-800-621-0049 or email at [email protected] and we would be happy to help.

  • Rated 3 out of 5 stars

    Get the jobs done

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best but at the same time not worst it’s gets the job done

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that your are not 100% satisfied with this cord cover kit. If you have any additional questions or feedback, please reach out to us at 1-800-621-0049 or email at [email protected] and we would be happy to help.

  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not needed as the room has passed wires behind the wall.

    I would recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that you did not need this cord cover, but are glad you had an alternate solution!

  • Rated 3 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product worked and served it purpose. Would buy again.

    I would recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are glad to hear that this cord cover kit worked for you. If you would like to give us any additional feedback, please reach out to us at 1-800-621-0049 or email at [email protected] and we would be happy to help!

  • Rated 3 out of 5 stars

    Cover does not work well where chord bends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cover is inflexible so does not cover properly where comes out of TV. But best available.

    I would recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      Hi Gitz,

      Thanks for leaving this review. We take this feedback seriously. We understand that there is a gap in connection to the TV and this is something we are look at. If there is any more details or thoughts you can provide around this please feel free to reach out to us at 1.800.621.0049 between 7AM-7PM Monday - Friday.

      Thanks,
      Legrand

  • Rated 3 out of 5 stars

    Double sides tape is pretty weak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great overall product but the adhesive backing is pretty weak.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adhesive works really well, to well. It is very hard to adjust once it barely touches the wall.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product and it was ok, meaning the quality was at best average.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does it job but not attractive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it because it wasn't very attractive. Decided to put the wires behind the wall.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps peeling off the wall in some areas. Besides that it ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but the installation instructions could go a little more into detail.

    I would recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      Hi JustMe,

      Thank you for your feedback. We will definitely go back and look at our installation instructions and see how we can improve them. In the mean time, you are more than welcome to call our customer support team at (800) 621-0049. They are open from 8AM-7PM EST Monday through Friday.


      Thanks,
      Legrand

  • Rated 3 out of 5 stars

    DOES A GOOD JOB.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers very nicely but it has come off of the wall twice. Not sticky enough.

    I would recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      Sorry to hear that the backing was not sticky enough. Sometimes there are issues with sticking if the walls are not completely smooth. If you have any additional comments, we would love to hear from you. Please feel free to contact our dedicated customer support team at 1-877-295-3472 or at [email protected].

  • Rated 3 out of 5 stars

    It hides cables

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its doesnt look at good as running through the wall but its cheaper

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work like I thought it would. Should have more components.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could be stronger and what ever it is holdin it like glue could be stronger

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Big price for a little bit of cheap plastic.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One dollar worth of plastic for $30? This is literally the worst thing I have ever purchased from best buy! It just did not have the look or feel that price commands. - Saw marks on the ends with frayed plastic shavings. - Uneven cutting on numerous ends like the. - Light and cheap witch is ok but not for the price, $10 would be ok. I wonder if the person making these or mine was under duress?

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that you are not satisfied with this product. If you have any additional comments or questions, please do not hesitate to reach out to us at (800) 621-0049.