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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1462 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the On-Wall Cable Concealer for its ease of use and ability to effectively hide cords, contributing to a cleaner and more organized appearance. Many appreciate the straightforward installation process and the option to paint the concealer to match their decor. While generally well-received, some customers noted its limited capacity for holding cords and expressed preferences for different sizes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,462 reviews
  • Rated 3 out of 5 stars

    Cover does not work well where chord bends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cover is inflexible so does not cover properly where comes out of TV. But best available.

    I would recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      Hi Gitz,

      Thanks for leaving this review. We take this feedback seriously. We understand that there is a gap in connection to the TV and this is something we are look at. If there is any more details or thoughts you can provide around this please feel free to reach out to us at 1.800.621.0049 between 7AM-7PM Monday - Friday.

      Thanks,
      Legrand

  • Rated 3 out of 5 stars

    Double sides tape is pretty weak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great overall product but the adhesive backing is pretty weak.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product and it was ok, meaning the quality was at best average.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adhesive works really well, to well. It is very hard to adjust once it barely touches the wall.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does it job but not attractive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it because it wasn't very attractive. Decided to put the wires behind the wall.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps peeling off the wall in some areas. Besides that it ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but the installation instructions could go a little more into detail.

    I would recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      Hi JustMe,

      Thank you for your feedback. We will definitely go back and look at our installation instructions and see how we can improve them. In the mean time, you are more than welcome to call our customer support team at (800) 621-0049. They are open from 8AM-7PM EST Monday through Friday.


      Thanks,
      Legrand

  • Rated 3 out of 5 stars

    It hides cables

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its doesnt look at good as running through the wall but its cheaper

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    DOES A GOOD JOB.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers very nicely but it has come off of the wall twice. Not sticky enough.

    I would recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      Sorry to hear that the backing was not sticky enough. Sometimes there are issues with sticking if the walls are not completely smooth. If you have any additional comments, we would love to hear from you. Please feel free to contact our dedicated customer support team at 1-877-295-3472 or at [email protected].

  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    TV wire protector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately we were not able to use this product. I was not wide enough to support all of our wires.

    I would recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry that this Cordmate kit did not work for your project. For a higher-capacity option, we recommend Cordmate III (WMC332). If you have any additional comments or questions, please feel free to reach out to us directly at 1-844-957-3783 or email us directly at technical.support@legrand.us.

  • Rated 3 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work like I thought it would. Should have more components.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Big price for a little bit of cheap plastic.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One dollar worth of plastic for $30? This is literally the worst thing I have ever purchased from best buy! It just did not have the look or feel that price commands. - Saw marks on the ends with frayed plastic shavings. - Uneven cutting on numerous ends like the. - Light and cheap witch is ok but not for the price, $10 would be ok. I wonder if the person making these or mine was under duress?

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that you are not satisfied with this product. If you have any additional comments or questions, please do not hesitate to reach out to us at (800) 621-0049.

  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could be stronger and what ever it is holdin it like glue could be stronger

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not come with all listed parts.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only contained the long cover strips. None of the other corner or short strips were in the box. Due to the way the strips are packaged, there is no way to see if they're missing, not that you should have to look for something like this anyways. This was not a used product. Now that the package is completely opened, I probably cannot return to Best Buy for a refund now. Buyer beware! Customer service can contact me if they need more information, but this review will stay up until then.

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that you had this experience. It sounds like you received a defective product as you should have received the connector pieces with this item. Please reach out to us at (800) 621-0049 so that we can remedy this situation. Our toll-free support line is available from 8:00 a.m. to 7:00 p.m. EST, Monday through Friday (excluding holidays) or you can leave us a message anytime and we will return your call the next business day.

  • Rated 3 out of 5 stars

    It does alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright, but needs a little more components to better use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works to hide the wires. It was not all that easy to install though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not what we were looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not suit our needs. We had more cords to cover.

    I would recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      Hi Shiri,

      I apologize that you had issues with our CordMate II product. I did want to let you know that we have other options that may suit your needs, specifically our CordMate III product. CordMate III is designed to hold more cords that the CordMate II line. If you have any additional questions feel free to reach out to us at (800) 621-0049 from 8AM-7PM EST Monday - Friday.


      Thanks,
      Legrand

  • Rated 3 out of 5 stars

    Great way to keep wires hidden

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did what it said it did. Clean design!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sanus ON-WallCable Concealer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cord covers are an aesthetic and practical solution for a difficult problem. Connecting a tv, cagle box or stereo often means dealing with power cord, wires or cables that are tangled , messy or just in the way. These covers organize and tastefully cover the tangle of these wires-a practical and attractive solution.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Cord cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned it was too small to take all wires-needed space for 5

    No, I would not recommend this to a friend