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Customer reviews

Rating 4.6 out of 5 stars with 1473 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers commend the On-Wall Cable Concealer for its ease of use and ability to effectively hide cords, contributing to a cleaner and more organized appearance. Many appreciate the straightforward installation process and the option to paint the concealer to match their decor. While generally well-received, some customers noted its limited capacity for holding cords and expressed preferences for different sizes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,473 reviews
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    TV wire protector

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately we were not able to use this product. I was not wide enough to support all of our wires.

    I would recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry that this Cordmate kit did not work for your project. For a higher-capacity option, we recommend Cordmate III (WMC332). If you have any additional comments or questions, please feel free to reach out to us directly at 1-844-957-3783 or email us directly at technical.support@legrand.us.

  • Rated 1 out of 5 stars

    Did not come with all listed parts.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only contained the long cover strips. None of the other corner or short strips were in the box. Due to the way the strips are packaged, there is no way to see if they're missing, not that you should have to look for something like this anyways. This was not a used product. Now that the package is completely opened, I probably cannot return to Best Buy for a refund now. Buyer beware! Customer service can contact me if they need more information, but this review will stay up until then.

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that you had this experience. It sounds like you received a defective product as you should have received the connector pieces with this item. Please reach out to us at (800) 621-0049 so that we can remedy this situation. Our toll-free support line is available from 8:00 a.m. to 7:00 p.m. EST, Monday through Friday (excluding holidays) or you can leave us a message anytime and we will return your call the next business day.

  • Rated 3 out of 5 stars

    It does alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright, but needs a little more components to better use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works to hide the wires. It was not all that easy to install though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not what we were looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not suit our needs. We had more cords to cover.

    I would recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      Hi Shiri,

      I apologize that you had issues with our CordMate II product. I did want to let you know that we have other options that may suit your needs, specifically our CordMate III product. CordMate III is designed to hold more cords that the CordMate II line. If you have any additional questions feel free to reach out to us at (800) 621-0049 from 8AM-7PM EST Monday - Friday.


      Thanks,
      Legrand

  • Rated 3 out of 5 stars

    Great way to keep wires hidden

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did what it said it did. Clean design!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Cord cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    returned it was too small to take all wires-needed space for 5

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea but product would not hold properly to wall even after using alcohol to clean surface first.

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that the channel did not stick to your wall. If you find that it is not sticking, small screws can also be used to attach it to the wall. If you have any other feedback for us, please reach out at 1-800-621-0049 or email at customer.support-wm@legrand.us and we would be happy to help.

  • Rated 2 out of 5 stars

    Title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tape is very sticky and will tear up your drywall if you ever want to remove it.

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      Hello, we recommend using a citrus-based adhesive remover(such as Goo-Gone) if you are attempting to remove from the wall - If the product is horizontal, apply the adhesive remover along the top against the wall & wait a while; then use a putty knife to work it off the wall. If you have any additional feedback for us, please feel free to reach out to us directly at 1-844-957-3783 or email us directly at technical.support@legrand.us.

  • Rated 2 out of 5 stars

    Cordmate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to install, doesn’t adhere very well to textured wall. Not impressed with overall quality of the item.

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that this cord cover did not work as expected for you. This product is recommended for smooth (non-textured) walls, so if you are using it for a textured wall you may need to use additional support such as small brad nails of screws. If you have any additional questions or feedback, please reach out to us at 1-800-621-0049 or email at customer.support-wm@legrand.us and we would be happy to help.

  • Rated 2 out of 5 stars

    Doesn’t fit cables

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    None of my HDMI cords actually fit through the opening, will be giving it away to my local but nothing group :/

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that this cord cover did not work for you. We do have a larger option which may work better, item WMC332. If you have any additional feedback for us, please reach out to us 1-800-621-0049 or email at customer.support-wm@legrand.us and we would be happy to help.

      https://www.bestbuy.com/site/legrand-cordmate-iii-cord-cover-kit-white/5094201.p?skuId=5094201

  • Rated 2 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure of it , as not using the product………………. …

    I would recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry that this kit did not meet your expectations. If you would like assistance finding a solution that may work better for your project, please feel free to reach out to us directly at 1-844-957-3783 or email us directly at technical.support@legrand.us.

  • Rated 2 out of 5 stars

    These are butt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very mediocre, the adhesive is butt. The price is high for all this poop.

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that you had issues with the adhesion. Cordmate sticks best to a clean, smooth wall, but you can also use small brad nails for additional support. If you have any additional comments or questions, please reach out to us at (800) 621-0049.

  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked good it did what I needed it too so ya there's that

    I would recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      Thank you for your feedback. If you have any additional comments or questions, please reach out to us at (800) 621-0049 and we would be happy to help.

  • Rated 5 out of 5 stars

    Sanus ON-WallCable Concealer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cord covers are an aesthetic and practical solution for a difficult problem. Connecting a tv, cagle box or stereo often means dealing with power cord, wires or cables that are tangled , messy or just in the way. These covers organize and tastefully cover the tangle of these wires-a practical and attractive solution.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Should have not purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech didnt want to install as he felt it would just pop off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over price fir what you are buying. Price shopped but pricing is close at most places. Would only use it it was the only choice

    I would recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that you are not happy with this product. If you have any other questions, comments, or suggestions, please reach out to us at (800) 621-0049.

  • Rated 1 out of 5 stars

    Poor product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not thrilled of this item. Sticky gave up after a few weeks and everything looked worse than just letting the wires hang.

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that you are disappointed with this cord cover. Cordmate products stick best to a smooth wall, so if you have any texture, you may need to use screws for additional support. If you have any additional comments or questions, please reach out to us at 1-800-621-0049 or email at customer.support-wm@legrand.us and we would be happy to help.

  • Rated 1 out of 5 stars

    Wire mount mates

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wires would not go inside these. Very difficult and frustrating. No way to seperate to insert wires.

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry to hear that you had difficulties with this cord cover. Cordmate II channel has a hinged cover to easily insert your cords - If you have any additional comments or questions for us, please reach out to us at customer.support@legrand.us or Phone: 844-957-3783 Mon - Fri: 8am - 6pm EST (excluding holidays) and we would be happy to help.

  • Rated 1 out of 5 stars

    BestBuy SUCKS!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this 2 months ago and it still hasn’t been delivered even though it showed being in stock.

    No, I would not recommend this to a friend
    • Brand response from LegrandSupport
      Posted .

      We are sorry you had a poor delivery experience. Please reach out to Best Buy regarding the status of your order. https://www.bestbuy.com/contact-us