Customer Ratings & Reviews
- Model:
- WMC501
- |
- SKU:
- 4385104
Customer reviews
Rating 4.6 out of 5 stars with 1480 reviews
(1,480 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the On-Wall Cable Concealer for its ease of use and ability to effectively hide cords, contributing to a cleaner and more organized appearance. Many appreciate the straightforward installation process and the option to paint the concealer to match their decor. While generally well-received, some customers noted its limited capacity for holding cords and expressed preferences for different sizes.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
It’s alright
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps peeling off the wall in some areas. Besides that it ok
I would recommend this to a friendRated 3 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but the installation instructions could go a little more into detail.
I would recommend this to a friendBrand response from LegrandSupport
Posted .Hi JustMe,
Thank you for your feedback. We will definitely go back and look at our installation instructions and see how we can improve them. In the mean time, you are more than welcome to call our customer support team at (800) 621-0049. They are open from 8AM-7PM EST Monday through Friday.
Thanks,
Legrand
Rated 3 out of 5 stars
DOES A GOOD JOB.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Covers very nicely but it has come off of the wall twice. Not sticky enough.
I would recommend this to a friendBrand response from LegrandSupport
Posted .Sorry to hear that the backing was not sticky enough. Sometimes there are issues with sticking if the walls are not completely smooth. If you have any additional comments, we would love to hear from you. Please feel free to contact our dedicated customer support team at 1-877-295-3472 or at legrand.cs@legrand.us.
Rated 3 out of 5 stars
It hides cables
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its doesnt look at good as running through the wall but its cheaper
I would recommend this to a friendRated 3 out of 5 stars
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work like I thought it would. Should have more components.
No, I would not recommend this to a friendRated 3 out of 5 stars
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It could be stronger and what ever it is holdin it like glue could be stronger
No, I would not recommend this to a friendRated 1 out of 5 stars
Big price for a little bit of cheap plastic.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One dollar worth of plastic for $30? This is literally the worst thing I have ever purchased from best buy! It just did not have the look or feel that price commands. - Saw marks on the ends with frayed plastic shavings. - Uneven cutting on numerous ends like the. - Light and cheap witch is ok but not for the price, $10 would be ok. I wonder if the person making these or mine was under duress?
No, I would not recommend this to a friendBrand response from LegrandSupport
Posted .We are sorry to hear that you are not satisfied with this product. If you have any additional comments or questions, please do not hesitate to reach out to us at (800) 621-0049.
Rated 1 out of 5 stars
Did not come with all listed parts.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only contained the long cover strips. None of the other corner or short strips were in the box. Due to the way the strips are packaged, there is no way to see if they're missing, not that you should have to look for something like this anyways. This was not a used product. Now that the package is completely opened, I probably cannot return to Best Buy for a refund now. Buyer beware! Customer service can contact me if they need more information, but this review will stay up until then.
No, I would not recommend this to a friendBrand response from LegrandSupport
Posted .We are sorry to hear that you had this experience. It sounds like you received a defective product as you should have received the connector pieces with this item. Please reach out to us at (800) 621-0049 so that we can remedy this situation. Our toll-free support line is available from 8:00 a.m. to 7:00 p.m. EST, Monday through Friday (excluding holidays) or you can leave us a message anytime and we will return your call the next business day.
- Cons mentioned:Size
Rated 1 out of 5 stars
TV wire protector
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately we were not able to use this product. I was not wide enough to support all of our wires.
I would recommend this to a friendBrand response from LegrandSupport
Posted .We are sorry that this Cordmate kit did not work for your project. For a higher-capacity option, we recommend Cordmate III (WMC332). If you have any additional comments or questions, please feel free to reach out to us directly at 1-844-957-3783 or email us directly at technical.support@legrand.us.
Rated 3 out of 5 stars
It does alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's alright, but needs a little more components to better use.
I would recommend this to a friendRated 3 out of 5 stars
Gets the job done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works to hide the wires. It was not all that easy to install though.
No, I would not recommend this to a friendRated 3 out of 5 stars
not what we were looking for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not suit our needs. We had more cords to cover.
I would recommend this to a friendBrand response from LegrandSupport
Posted .Hi Shiri,
I apologize that you had issues with our CordMate II product. I did want to let you know that we have other options that may suit your needs, specifically our CordMate III product. CordMate III is designed to hold more cords that the CordMate II line. If you have any additional questions feel free to reach out to us at (800) 621-0049 from 8AM-7PM EST Monday - Friday.
Thanks,
Legrand
Rated 3 out of 5 stars
Great way to keep wires hidden
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product did what it said it did. Clean design!
I would recommend this to a friend- Cons mentioned:Size
Rated 1 out of 5 stars
Cord cover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.returned it was too small to take all wires-needed space for 5
No, I would not recommend this to a friendBrand response from LegrandSupport
Posted .We are sorry to hear that this cord cover kit did not work for your needs. We do have an option that is larger which may work for you (measures 1.5" wide x 0.75" deep) - item WMC332. If you have any additional comments or questions, please reach out to us at 1-800-621-0049 or email at customer.support-wm@legrand.us and we would be happy to assist.
https://www.bestbuy.com/site/legrand-cordmate-iii-cord-cover-kit-white/5094201.p?skuId=5094201
Rated 2 out of 5 stars
Not worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea but product would not hold properly to wall even after using alcohol to clean surface first.
No, I would not recommend this to a friendBrand response from LegrandSupport
Posted .We are sorry to hear that the channel did not stick to your wall. If you find that it is not sticking, small screws can also be used to attach it to the wall. If you have any other feedback for us, please reach out at 1-800-621-0049 or email at customer.support-wm@legrand.us and we would be happy to help.
Rated 2 out of 5 stars
Title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tape is very sticky and will tear up your drywall if you ever want to remove it.
No, I would not recommend this to a friendBrand response from LegrandSupport
Posted .Hello, we recommend using a citrus-based adhesive remover(such as Goo-Gone) if you are attempting to remove from the wall - If the product is horizontal, apply the adhesive remover along the top against the wall & wait a while; then use a putty knife to work it off the wall. If you have any additional feedback for us, please feel free to reach out to us directly at 1-844-957-3783 or email us directly at technical.support@legrand.us.
Rated 2 out of 5 stars
Cordmate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to install, doesn’t adhere very well to textured wall. Not impressed with overall quality of the item.
No, I would not recommend this to a friendBrand response from LegrandSupport
Posted .We are sorry to hear that this cord cover did not work as expected for you. This product is recommended for smooth (non-textured) walls, so if you are using it for a textured wall you may need to use additional support such as small brad nails of screws. If you have any additional questions or feedback, please reach out to us at 1-800-621-0049 or email at customer.support-wm@legrand.us and we would be happy to help.
Rated 2 out of 5 stars
Doesn’t fit cables
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.None of my HDMI cords actually fit through the opening, will be giving it away to my local but nothing group :/
No, I would not recommend this to a friendBrand response from LegrandSupport
Posted .We are sorry to hear that this cord cover did not work for you. We do have a larger option which may work better, item WMC332. If you have any additional feedback for us, please reach out to us 1-800-621-0049 or email at customer.support-wm@legrand.us and we would be happy to help.
https://www.bestbuy.com/site/legrand-cordmate-iii-cord-cover-kit-white/5094201.p?skuId=5094201
Rated 2 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure of it , as not using the product………………. …
I would recommend this to a friendBrand response from LegrandSupport
Posted .We are sorry that this kit did not meet your expectations. If you would like assistance finding a solution that may work better for your project, please feel free to reach out to us directly at 1-844-957-3783 or email us directly at technical.support@legrand.us.
Rated 2 out of 5 stars
These are butt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very mediocre, the adhesive is butt. The price is high for all this poop.
No, I would not recommend this to a friendBrand response from LegrandSupport
Posted .We are sorry to hear that you had issues with the adhesion. Cordmate sticks best to a clean, smooth wall, but you can also use small brad nails for additional support. If you have any additional comments or questions, please reach out to us at (800) 621-0049.