Customer Ratings & Reviews

I am not pleased with this laptop. It did not perform as hoped.

Missing Microsoft office 360 in box and didn't receive

Okay for beginners. Not capable of doing too much.

Laptop is very slow. But no other problems so far.

It's cool for a kid or a HS student. I do not like the freezing and buffering. I can't make the screen resolution any better. It's a butter knife in a machete fight...Weak slow and ugly.... Sums it up. I rather write. In pencil.

Worst laptop. Brought 2 Lenovo within months. Had to buy this one as the other one was always in repair. Got this as I was in a bind and it was deeply discounted.

Faulty keypad and server after one day of use.Went back to the store same day did not want to accept return would charge a 39 dollar fee for diagnostic. Condescending representatives.

Do not buy this piece of junk computer. The computer started one time, during initial registration. After that, it never started again. Could not get it to start.

Slow, badly working laptop. Best Buy's return policy is also so terrible. Pushed into buying this at the 5th ave Best Buy by a pushy salesman.

This was to use after Hurricane Harvey. It did not make it to pay bills 2 months in a row. Could not access email for insurance

My son didn’t want this product return it. Nothing much I can say about it because we didn’t get to use it

Somewhat of an impulsive buy (though I did read up and window-shop a couple times). I have a 7-year old 10" netbook I use for storing and viewing photos while on vacation. Now back at school, that netbook was a bit too slow (with too low of a screen resolution, and tiny keyboard) to use at all if needed. So, I was looking at a "15 HP minimal laptop for $229, but I got this open box (looks unused) for $65 less. No DVD (not really needed in these "download days") and though it is an inch smaller it has a slightly larger keyboard because there is no 10-key next to it. It has a tiny solid-state drive, so storage is limited. I put a couple hours-worth of music on it, and installed a small photo program (that I may remove) leaving me about 10GB of space - not even 1 SD card full of photos. However, I can work around that by getting a couple 64GB USBs to temporarily hold vacation photos though those days are mostly over. Removing games and other unused software bits won't really make much difference in space. the keyboard feels good, though the touchpad takes some getting used to as most do. It has a built-in delay (removable) so you don't mess up typing on accident. I don't know if all touchpads work the same way, but you can pinch, expand and scroll with it. The biggest annoyance is Cortana popping up, seemingly at the slightest twitch. It works OK for web-browsing and email and other light duty, but don't expect much more. It is not for power-tripping all day on. It included 1-year Office 365 and 1 TB on OneDrive

Don’t buy this brand of laptops the charging port broke when I was trying to charge my laptop

I bought this for my daughter for a graduation present, to use at college in the fall. With Microsoft Office installed, I've been working it through the paces to make sure everything works. I have to say, for under $200, I'm SUPER impressed. It has everything you need and nothing you don't. I am now considering getting one for myself to replace my 3 year old HP. Pros: Thin, light, clear screen, and sufficient in speed to run MS Word, Excel, and Powerpoint without issue. The battery life is great, and works great for web use including web apps like Google Docs. Cons: Not much hard drive space, but enough to run MS Word without having to be attached to the web. Suggestion: Get a micro SD card for extra storage. I put a 64 GB micro SD card for file storage and any additional apps. And that is plenty for music library, some pictures, and file storage for college student. Conclusion: I teach at a local college, and this computer is PERFECT for a college student. I highly recommend it.

Don't spend your money in this product. Has trouble with everything that you need to use a computer for.

Had the same issues with the screen going black on 2 computers within 2 weeks. Returned and upgraded.

Extremely slow system. I purchased this laptop and returned it within a week of purchase.

Its junk. It's slow and the response time on it is bad. Don't waste your time or money.

Battery went dead second week I had it .so beware don't buy.

Expensive and bad quality to hard to use. Bad picture