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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 1100 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers praise the 14" Laptop for its budget-friendly price point and lightweight design, making it suitable for basic personal use. However, concerns are raised regarding its limited storage capacity, insufficient memory, and overall performance, which may not be suitable for multitasking or demanding tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,100 reviews
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great it was Xmas gifts for my nephews.. great beginner laptops for kids

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptops for your nephews. We are pleased to hear that the IdeaPad 120s-14 meets your nephews' computing needs so well. lenovo

  • Rated 4 out of 5 stars

    Great for children's homework

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses this to complete homework assignments at home

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop for your daughter. We are pleased to hear that the IdeaPad 120s-14 meets your daughter's computing needs so well. The Lenovo IdeaPad 120s-14 laptop is an entry level, light use system with its Intel Celeron processor, 2GB of RAM and a 32GB eMMC solid state hard drive. It is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The IdeaPad 120s-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). If this describes your computing needs, the IdeaPad 120s-14 laptop would be a good choice. For 2018, Lenovo retained its place for a second year as the best laptop vendor:
      https://www.laptopmag.com/articles/laptop-brand-ratings Lenovo

  • Rated 4 out of 5 stars

    Awesome for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my daughter homework’s and learning how to use an laptop

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-11 laptop for your daughter. We are pleased to hear that the IdeaPad 120s-11 is working out so well for your daughter. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 4 out of 5 stars

    computer good for what I do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer good for home use and happy it has hdmi and power point

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the lenovo IdeaPad 120s-14 laptop. We are pleased to hear that the IdeaPad 120s-14 meets your computing needs so well. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. Lenovo

  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good entry level light laptop. This even comes with office.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. We are pleased to hear that the value and performance of the IdeaPad 120s-14 meets your computing needs so well. The Lenovo IdeaPad 120s-14 laptop is an entry level, light use system with its Intel Celeron processor, 2GB of RAM and a 32GB eMMC solid state hard drive. It is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The IdeaPad 120s-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). If this describes your computing needs, the IdeaPad 120s-14 laptop would be a good choice. For 2018, Lenovo retained its place for a second year as the best laptop vendor:
      https://www.laptopmag.com/articles/laptop-brand-ratings Lenovo

  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought myself our first Lenovo laptop computer earlier this year, a 2 in 1 touchscreen and am very happy with it so when we found this scaled back version for $200, we thought it sounded like a great value for our kids. They just opened it for Christmas, and it's perfect for their schooling needs.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. We are pleased to hear that the IdeaPad 120s-14 meets your family's computing needs so well. lenovo

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    battery issues

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it appears I bought this 2/2018..its now 3/2020 and it hasn't been able to keep a charge for quite a few months now...also seems I need more GBs anyway. its so very slow now. I was under impression I bought before I moved to FL, 2 yrs ago, by the way its acting but I had to inquire about the date. was not worth the money for only 2 yr battery life...that seems to be only issue I have. Im planning to upgrade to 4 GBs next week..hopefully better review

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my Lenovo on October 28 and it last until February 26. Was slow but still used it for my work notes. The blue light it’s the only thing that turns on...

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with your Lenovo IdeaPad 120s-14 laptop. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programing errors have occurred. Since you can no longer boot the device, this system is equipped with OneKey Recovery System. There is a very small pin hole on the right side of the device, right near the Micro-SD card slot on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686. Lenovo

  • Rated 4 out of 5 stars

    Does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for online social media and games. Works great.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 Laptop. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 4 out of 5 stars

    Great laptop for basics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great for the basic stuff. I would definitely recommend!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. We are pleased to hear that the Ideapad 120s-14 meets your computing needs so well. lenovo

  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased for school. It was a great purchase.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. We are pleased to hear that the IdeaPad 120s-14 is working out so well for you. The Lenovo IdeaPad 120s-14 laptop is an entry level, light use system with its Intel Celeron processor, 2GB of RAM and a 32GB eMMC solid state hard drive. It is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The IdeaPad 120s-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). If this describes your computing needs, the IdeaPad 120s-14 laptop would be a good choice. For 2018, Lenovo retained its place for a second year as the best laptop vendor:
      https://www.laptopmag.com/articles/laptop-brand-ratings Lenovo

  • Rated 4 out of 5 stars

    Good, for the price point.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 9 year old niece. Good starter laptop, she loves it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop for your niece. We are pleased to hear that the IdeaPad 120s-14 is working out so well for your niece. lenovo

  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for ebooks and papers for school. Overall a good laptop

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 Laptop. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 4 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was exactly what I was looking for. It gets the job done.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. We are pleased to hear that the IdeaPad 120s-14 meets your computing needs so well. lenovo

  • Rated 4 out of 5 stars

    Great for day to day activities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is the volume, even ar maximum level hard to hear things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy and pleased with the purchase. Couldn’t have done better

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. We are pleased to hear that the Ideapad 120s-14 meets your computing needs so well. lenovo

  • Rated 4 out of 5 stars

    GOOD for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    using just for simple task so i don't need anything fancy.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. The Lenovo IdeaPad 120s-14 laptop is an entry level, light use system with its Intel Celeron processor, 2GB of RAM and a 32GB eMMC solid state hard drive. It is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The IdeaPad 120s-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). If this describes your computing needs, the IdeaPad 120s-14 laptop would be a good choice. For 2018, Lenovo retained its place for a second year as the best laptop vendor:
      https://www.laptopmag.com/articles/laptop-brand-ratings Lenovo

  • Rated 5 out of 5 stars

    The Lenovo 14" Intel Celeron is a fine computer.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lenovo 14" Laptop Intel Celeron Mineral Gray is a great computer. It has performed every task I have given it without a problem. I have yet to need to have it repaired and I purchased it over 2 years ago. I am pleased with product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beginner item

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is nice enough. It is a beginner item and is best used for streaming and net browsing. It doesn't allow for a lot to be installed due to hard drive limitation which is known. Flash drive or cloud can be used. Great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Filled a need to be wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. With my wife’s small business she prefers a laptop

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop for your wife. We are pleased to hear that the IdeaPad 120s-14 meets your wife's business computing needs so well. lenovo