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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 1100 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers praise the 14" Laptop for its budget-friendly price point and lightweight design, making it suitable for basic personal use. However, concerns are raised regarding its limited storage capacity, insufficient memory, and overall performance, which may not be suitable for multitasking or demanding tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,100 reviews
  • Cons mentioned:
    Storage

    Rated 2 out of 5 stars

    Not enough space.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download one program and it’s full. But it works for email and stuff like that which is what I wanted it for so I guess it’s ok.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a student computer. Good for student use.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop for your student. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 4 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the laptop for my daughter and she is enjoying it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop for your daughter. We are pleased to hear that the IdeaPad 120s-14 is working out so well for your daughter. lenovo

  • Rated 4 out of 5 stars

    Good selection of products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was very helpful, saved me a lot of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little laptop. I bought for my high school age daughter who needed it for classwork. It was good looking enough that she liked it, and had enough features to meet her actual needs. It seems reasonably sturdy and I believe it will last her till college.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop for your daughter. We are pleased to hear that the features and performance of the IdeaPad 120s-14 meets your daughter's computing needs so well. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 4 out of 5 stars

    Great computer for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight and simple to use. Bought it for my mom.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop for your mother. We are pleased to hear that the features and performance of the IdeaPad 120s-14 meets your computing needs so well. lenovo

  • Rated 4 out of 5 stars

    Great pc for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my youngest. Easy to use. She loves it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120sa-14 laptop for your child. We are pleased to hear that the ease of use and performance of the IdeaPad 120s-14 meets your child's computing needs so well. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 4 out of 5 stars

    Great computer for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer user friendly. My nephew enjoys playing games.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 Laptop for your nephew. We are pleased to hear that the ease of use and performance of the IdeaPad 120s-14 meets your computing needs so well. lenovo

  • Rated 4 out of 5 stars

    satisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met my minimal expectations for entry level laptop.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the lenovo IdeaPad 120s-14 laptop. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 3 out of 5 stars

    Ok for school work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for school (9th grader). It has its moments when it freezes, but it gets the job done. I think its a nice beginner friendly laptop, I would recommend this to students.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This device should not freeze. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programing errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686. lenovo

  • Rated 4 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a very easy to use computer, it has the proper size

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 4 out of 5 stars

    great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this for my little boy. it is perfect for him

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop for your child. We are pleased to hear that the IdeaPad 120s-14 is working out so well for your child. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. Lenovo

  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade my old laptop and this worked for me.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. We are pleased to hear that the performance of the IdeaPad 120s-14 meets your computing needs so well. lenovo

  • Rated 4 out of 5 stars

    Excellent laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use. Great viewing. Light weight and fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for student. Homework, streaming video.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 5 out of 5 stars

    Perfect laptop for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so lucky to find this laptop on my recent trip to Best Buy! It is sleek, light, and durable. It has the software, battery life, and data storage that I need to be successful in my Grad School journey. The laptop was easy to set up and I started using it right away.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. We are pleased to hear that the value, features and performance of the IdeaPad 120s-14 meets your computing needs so well. lenovo

  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and have had no problems. Easy to set up

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. We are pleased to hear that the ease of setup and performance of the IdeaPad 120s-14 meets your computing needs so well. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just need extra storage which I bought so I'm good

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. We are pleased to hear that the IdeaPad 120s-14 meets your computing needs so well. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 4 out of 5 stars

    Good basic computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a basic computer, nothing fancy and this fits

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. We are pleased to hear that the IdeaPad 120s-14 meets your computing needs so well. lenovo

  • Rated 4 out of 5 stars

    Great for just surfing and typing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, easy to use, good for day to day use.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo