Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.9 out of 5 stars with 1100 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers praise the 14" Laptop for its budget-friendly price point and lightweight design, making it suitable for basic personal use. However, concerns are raised regarding its limited storage capacity, insufficient memory, and overall performance, which may not be suitable for multitasking or demanding tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,100 reviews
  • Rated 3 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lenovo Laptop was very economical and provided only basic service, returned it for a HP

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Good for a young child

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for a friend. It’s very slow and takes so long to respond. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This is an entry level, light use system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive for quick boot up and quick loading of programs and files. If you are experiencing slow boot up and files opening slowly, be sure any programs you have installed are compatible with Windows 10. This device has the latest WiFi capability, with 802.11AC connectivity. It comes with a free 1-year subscription to Microsoft Office 365, a $69.00 value. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 3 out of 5 stars

    Good for Word Processing...that's about it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an open box knowing it wasn't going to have a lot of processing power. Using it just for word processing. Does that.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 5 out of 5 stars

    Great for my needs

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't do a lot of gaming. Do watch TV and movies and do a lot of research. This meets my needs with no problem and the battery lasts a long time.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 2 out of 5 stars

    You get what you pay for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was barely functional and out of memory after only a few months of use.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 120s-14 laptop has a Micro-SD card slot for additional storage space. You can also use any USB-based external hard drive for additional storage space and/or a Cloud Storage Service. The Lenovo IdeaPad 120s-14 laptop is an entry level, light use system with its Intel Celeron processor, supported by 2GB of RAM and a 32GB eMMC solid state hard drive. It is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing There is a free 1-year subscription to Microsoft Office 365, a $69.00 value included. If this describes your computing needs, the IdeaPad 120s-14 would be a good choice. Lenovo

  • Rated 3 out of 5 stars

    Decent computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CSUN computer nice screen good for a youngster beginning to use works out pretty good with memory for basic functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great school laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a niece for school. Does the job well. She just needs for school work. Won't run computer games or anything like that but that's why I got it. School first.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the lenovo IdeaPad 120s-14 laptop for your niece. We are pleased to hear that the IdeaPad 120s-14 is working out so well for your niece. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. Lenovo

  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice laptop but unfortunately its really slow and has no disc drive

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 120s-14 has a solid state hard drive. It is a 32GB eMMC format storage drive. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. Lenovo

  • Rated 3 out of 5 stars

    Cheap and good for basic computing needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this back in November for some basic computing needs and now I’ve given it to my mother for basic internet deals.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. Lenovo

  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    Very Slow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with this purchase. I love Lenovo but I didn’t have the budget to get a better one. I loaded ms office because i prefer the local version and I down loaded adobe acrobat reader. After that the hard drive wasn’t too full to do any windows but updates and even web browsing is nearly impossible.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This system comes with a free 1-year subscription to Microsoft Office 365. Loading an additional copy of Microsoft Office creates a conflict that is slowing the computer down and could cause the Windows 10 operating system to fail. You can to restore your system to original factory default settings if any of the programing errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686. Lenovo

  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Eh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a slow laptop...Had to return because it was soo slow and bulky

    No, I would not recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Not terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty slow, but it looked good and the battery lasted along time

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 120s-14 laptop is an entry level, light use system with its Intel Celeron processor, 2GB of RAM and a 32GB eMMC solid state hard drive. It is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The IdeaPad 120s-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). If this describes your computing needs, the IdeaPad 120s-14 laptop would be a good choice. Lenovo

  • Rated 3 out of 5 stars

    Great for schoolagers to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer functions well, but if you do not have internet access it will not let you login to open the computer.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. If you are not able to login without Internet in Windows 10, the first time you login to your PC with an Internet connection do the following:
      Start > Go to your account > a popup will appear > select Change account settings
      There will be an option to use local account as administrator, choose that option. The next time you restart your PC, you can login to your PC without an Internet connection. lenovo

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Stay away

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is theworst laptop i have ever bought. After two days the update wiped out the operating system making it usless. Took it back and got another one. It is super slow and after everytime i log in i have ti troubleshoot to get the wifi to work. I am taking this one back and getting something different.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The IdeaPad 120s-14 uses the latest 5G 802.11AC frequency WiFi. Although 802.11AC is backward compatible to older b/g/n frequencies, be sure your router has the latest firmware updates from your router manufacturer's web site. You can maintain the drivers and operating software on the computer by using the Lenovo Utility software installed on the device. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. Lenovo

  • Cons mentioned:
    Storage

    Rated 2 out of 5 stars

    Not enough space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont even download new windows 10 update because there isn't enough space.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a Christmas present

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom and sister were really happy and they love the design and the great performance the Lenovo is giving so far. Thank you Best Buy for having a great product in stores.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 Laptop for your mother and sister. We are pleased to hear that the IdeaPad 120s-11 is working out so well for your mother and sister. lenovo

  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    Don’t do it!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awfully slow computer. Could not run more than one application at a time. Knew this was a base model but it was barely functional out of the box. Unable to perform simple web browsing or run Microsoft word. Waste of money and had to replace after less than a month

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptap is so user friendly i love it. I tried using apple ipad for school but that was a challege so i bought this with all the deals and i love it!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. We are pleased to hear that the IdeaPad 120s-14 meets your computing needs so well. The Lenovo IdeaPad 120s-14 laptop is an entry level, light use system with its Intel Celeron processor, 2GB of RAM and a 32GB eMMC solid state hard drive. It is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The IdeaPad 120s-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). If this describes your computing needs, the IdeaPad 120s-14 laptop would be a good choice. For 2018, Lenovo retained its place for a second year as the best laptop vendor:
      https://www.laptopmag.com/articles/laptop-brand-ratings Lenovo

  • Rated 5 out of 5 stars

    Great laptop for 10 year old

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my granddaughter for Christmas, she absolutely loves it. Loved the fact that it came with Office. I wish I would have purchased one for myself.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop for your grand daughter. We are pleased to hear that the features and performance of the IdeaPad 120s-14 meets your grand daughter's computing needs so well. lenovo

  • Rated 5 out of 5 stars

    Great laptop for normal use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have one already and liked it, so we got one for our teenager. WiFi works well, 2 usb ports, battery life is ok, and it does everything we need it to.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. This model ships with a 2CELL 32WH, Lithium battery, with a battery life of up to 8 hours, depending on the work that the device is performing. The Lenovo IdeaPad 120s-14 laptop is an entry level, light use system with its Intel Celeron processor, 2GB of RAM and a 32GB eMMC solid state hard drive. It is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The IdeaPad 120s-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). If this describes your computing needs, the IdeaPad 120s-14 laptop would be a good choice. For 2018, Lenovo retained its place for a second year as the best laptop vendor:
      https://www.laptopmag.com/articles/laptop-brand-ratings Lenovo