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Customer reviews

Rating 3.9 out of 5 stars with 1100 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers praise the 14" Laptop for its budget-friendly price point and lightweight design, making it suitable for basic personal use. However, concerns are raised regarding its limited storage capacity, insufficient memory, and overall performance, which may not be suitable for multitasking or demanding tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,100 reviews
  • Rated 5 out of 5 stars

    Perfect xmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for grandson so he could stay up to date with the PC technology. Will know more after Xmas.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop for your grandson. We are pleased to know that the IdeaPad 130-15 met your criteria for a new computer for your grandson so well. lenovo

  • Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my second Lenovo purchase with Best Buy. The computer was effortless to set up and easy to navigate.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. We appreciate your loyalty to the Lenovo Brand. lenovo

  • Rated 5 out of 5 stars

    great deal for the quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lower cost for upper quality item..you would expect to pay a lot more for Quality item like this..

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 3 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice laptop but it keeps making weird noises

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Since the Lenovo IdeaPad 120s-14 laptop ships with a solid state hard drive, the only sound you should hear is the internal cooling fan. If you are hearing other sounds, we recommend you first check to be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programing errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686. For 2018, Lenovo retained its place for a second year as the best laptop vendor:
      https://www.laptopmag.com/articles/laptop-brand-ratings Lenovo

  • Rated 5 out of 5 stars

    Best computer ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for school and it has served its purposes and I think its time for another one.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. We are pleased to hear that the IdeaPad 120s-14 is working out so well for you. We appreciate your loyalty to the IdeaPad 120s-14 and the Lenovo Brand. lenovo

  • Rated 5 out of 5 stars

    I love it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for travel!!! I needed something to help me perform my online work while on the go.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. We are pleased to hear that the IdeaPad 120s-14 meets your computing needs so well. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 3 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was only good for the price. The quality is poor

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 120s-14 laptop is an entry level, light use system with its Intel Celeron processor, 2GB of RAM and a 32GB eMMC solid state hard drive. It is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The IdeaPad 120s-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). If this describes your computing needs, the IdeaPad 120s-14 laptop would be a good choice. For 2018, Lenovo retained its place for a second year as the best laptop vendor:
      https://www.laptopmag.com/articles/laptop-brand-ratings Lenovo

  • Rated 5 out of 5 stars

    GREAT FOR TEENAGERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOULD BUY ANOTHER ONE SOON PROBABLY AFTER CHRISTMAS 2018 LIKED THE QUALITY AND EASY APPLICATIONS

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. We are pleased to hear that the IdeaPad 120s-14 is working out so well for you. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 5 out of 5 stars

    It’s great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it for the whole family! I haven’t had any problems and have been a owner since November 2017!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 Laptop for your family. We are pleased to hear that the IdeaPad 120s-14 is working out so well for your family. lenovo

  • Rated 5 out of 5 stars

    College

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for college. Works great for doing homework and or surfing the web

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop for your son. We are pleased to hear that the performance of the IdeaPad 120s-14 meets your son's computing needs so well. The Lenovo IdeaPad 120s-14 laptop is an entry level, light use system with its Intel Celeron processor, 2GB of RAM and a 32GB eMMC solid state hard drive. It is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The IdeaPad 120s-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). If this describes your computing needs, the IdeaPad 120s-14 laptop would be a good choice. For 2018, Lenovo retained its place for a second year as the best laptop vendor:
      https://www.laptopmag.com/articles/laptop-brand-ratings Lenovo

  • Rated 5 out of 5 stars

    great student laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my son during junior year of high school. Does eveything he needs to do with great speed.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop for your son. We are pleased to hear that the IdeaPad 120s-14 meets your son's computing needs so well. lenovo

  • Rated 5 out of 5 stars

    as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is just what I expected and needed. For the money spent, it performs to my satisfaction.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. We are pleased to hear that the value, features and performance of the IdeaPad 120s-14 laptop meets your computing needs so well. lenovo

  • Rated 5 out of 5 stars

    Laptop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my grandson to use in high school and he appears to be very pleased wit it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop for your grandson. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    DON'T BUY IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is worthless. I bought it for my wife so she could do on line web work from home. It keeps running out of memory from it's own updates. I have reset it 3 times to factory and added another 64g of memory.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      According to Microsoft Support, you can use an external hard drive, formatted NTFS, when downloading Windows 10 updates for the needed temporary files. Here is a link to an explanation:
      https://support.microsoft.com/en-us/help/4013876/windows-10-freeing-up-space-to-install-latest-update lenovo

  • Rated 5 out of 5 stars

    LENOVO companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IdeaPad 120s It's perfect for everyday tasks, and the HD screen and a fast 32GB eMMC Flash Memory

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. We are pleased to hear that the features and performance of the IdeaPad 120s-14 meets your computing needs so well. lenovo

  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good and easy to start and hook up and

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 3 out of 5 stars

    Good computer little slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good but take a while for pages to load..

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. Lenovo

  • Rated 5 out of 5 stars

    Excellent for light browsing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my kids to access school websites and some browsing. Perfect fit. Very happy.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the lenovo IdeaPad 120s-14 laptop for your children. We are pleased to hear that the performance of the IdeaPad 120s-14 meets your children's computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Great for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this for my little home business and worked for what I needed it for. Nothing fancy.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 120s-14 laptop is an entry level, light use system with its Intel Celeron processor, 2GB of RAM and a 32GB eMMC solid state hard drive. It is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. There is a free, 1-year subscription to Microsoft Office 365 included (a $69.00 value). If this describes your computing needs, the IdeaPad 330-15 would be a good choice. Lenovo

  • Rated 3 out of 5 stars

    Great laptop for a 14 yr old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love and enjoy the speed and style along with processor

    I would recommend this to a friend