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Customer reviews

Rating 3.9 out of 5 stars with 1100 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers praise the 14" Laptop for its budget-friendly price point and lightweight design, making it suitable for basic personal use. However, concerns are raised regarding its limited storage capacity, insufficient memory, and overall performance, which may not be suitable for multitasking or demanding tasks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,100 reviews
  • Rated 5 out of 5 stars

    very light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very light and fast hold charge i really like it so far

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. We are pleased to hear that the features and performance of the IdeaPad 120s-14 meets your computing needs so well. lenovo

  • Rated 5 out of 5 stars

    Love my new pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new PC just for small things to do at home.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. We are pleased to hear that the IdeaPad 120s-14 meets your computing needs so well. lenovo

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great laptop and it fast and lots of memory

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This is an entry level, light use computer system, with its Intel Celeron processor and 2GB of RAM. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Rated 5 out of 5 stars

    Great lapt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase I have not had any issues.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. We are pleased to hear that the IdeaPad 120s-14 is working out so well for you. lenovo

  • Rated 5 out of 5 stars

    Love the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect for my uses and the ease of searching

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptop. We are pleased to hear that the Ideapad 120s-14 is working out so well for you. lenovo

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is slow. I only purchased it because of the price and for school. but it is slow. I don’t recommend and is not worth it

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 120s-14 laptop is an entry level, light use system with its Intel Celeron processor, 2GB of RAM and a 32GB eMMC solid state hard drive. It is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing. The IdeaPad 120s-14 laptop ships with a free 1-year subscription to Microsoft Office 365 (a $69.00 value). If this describes your computing needs, the IdeaPad 120s-14 laptop would be a good choice. For 2018, Lenovo retained its place for a second year as the best laptop vendor:
      https://www.laptopmag.com/articles/laptop-brand-ratings Lenovo

  • Rated 5 out of 5 stars

    Excellent laptop for price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 of these for home use - no complaints!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 120s-14 laptops for your home. We are pleased to hear that the IdeaPad 120s-14 meets your computing needs so well. lenovo

  • Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    this computer doest have enough memory to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    junk laptop that crashes daily this computer does not have enough memory to work correctly.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      According to Microsoft Support, you can use an external hard drive, formatted NTFS, when downloading Windows 10 updates for the needed temporary files. Here is a link to an explanation:
      https://support.microsoft.com/en-us/help/4013876/windows-10-freeing-up-space-to-install-latest-update. The Lenovo Ideapad 120s-14 laptop is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. Lenovo

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    So slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this laptop. I only bought it for web browsing, but it was horribly slow just to check email. Getting a chromebook.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. lenovo

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Slowler than a parked car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the slowest thing on earth and won’t stay connected to any WiFi. That’s what you get for $160. Returned within 7 hours

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 120s-14 laptop ships with the latest 5G 802.11AC frequency WiFi. Be sure the router you are using has the latest firmware updates available from the router manufacturer's web page. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. Lenovo

  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Very slow!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very slow computer. My chemistry professor even got agitated on how slow it would load up Microsoft and excel.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    Terrible Laptop Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not watch online videos, ram is not replaceable..Drive to small to update Windows..Wish I never bought, waste of $$$$

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      According to Microsoft Support, you can use an external hard drive, formatted NTFS, when downloading Windows 10 updates for the needed temporary files. Here is a link to an explanation:
      https://support.microsoft.com/en-us/help/4013876/windows-10-freeing-up-space-to-install-latest-update. This is an entry level, light use computer system. It uses Windows 10 Home 64-Bit as its operating system, which requires less than 2GB of RAM to run. There is a 32GB solid state hard drive on this device for fast boot up and file recall. This device has the latest WiFi capability, with 802.11AC connectivity. There is a free 1-year subscription to Microsoft Office 365, a $69.00 value on this device. If your requirements fit this profile, this device is a good choice. Lenovo

  • Rated 1 out of 5 stars

    Buyers beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not look at the paid reviews. Do not purchase!!! I brought as a gift for my grandkids didn’t last 6 months. Geek squad wanted $120 to fix screen went black and died. Called Lenovo what a waste of time and energy. Spend more money and stay away from Lenovo products. This was my 2nd bad experience the 1st I returned in 3 days and brought a HP and it’s doing very well love it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you had issues with your Lenovo IdeaPad 120s-14 laptop. If the screen on your computer is black, you can restore this device back to original factory settings. This system is equipped with OneKey Recovery System. There is a very small pin hole on the right side of the device, right near the Micro-SD card slot on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686. lenovo

  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer didn't even have enough storage to do necessary updates! We returned it within a few weeks.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues updating Windows 10 on your Lenovo IdeaPad 120s-14 laptop. Here is a link to instructions for using external hard drives for adding storage space for Windows 10 updates:  https://m.windowscentral.com/how-install-any-major-update-windows-10-low-storage-devices. For 2018, Lenovo retained its place for a second year as the best laptop vendor:
      https://www.laptopmag.com/articles/laptop-brand-ratings Lenovo

  • Rated 2 out of 5 stars

    Good for college students

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this laptop is good for college students or someone who won’t be using it long. Mine started slowing down after a few months.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 1 out of 5 stars

    Piece of junk.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a piece of junk. Can't update it. memory is terrible. won't load websites. Don't buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked at First, with more updates became unusable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the operating system was down loaded from the internet. It worked ok. Till after about three updates then even with a jumpdrive it couldn’t update and so now it trash in the junk been of a computer repair guy. Had to buy another one .... but NOT ssd memory that’s not going to happen for us anymore. It’s a shame BestBuy doesn’t care about there customers! I will buy from the manufacturer themselves on this next one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the laptop all set up & now parental controls came on for me an adult with no one under age in household. I am not able to remove the problem.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Feels and looks as if made of low quality material

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It. Was difficult to set up and then would not automatically connect to wi. Fi. Very disappointed. I will have to replace soon because it will not hold up.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having trouble setting up your Lenovo IdeaPad 120s-14 laptop. We recommend you call Lenovo Tech Support for additional help at: 877-453-6686. lenovo

  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    The worst product ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst computer I have bought. Very slow and it doesn’t work very well since the first day.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 120s-14 laptop is an entry level, light use system with its Intel Celeron processor, supported by 2GB of RAM and a 32GB eMMC solid state hard drive. It is not meant for multi-tasking or demanding programs. It is good for Microsoft Office and light internet browsing There is a free 1-year subscription to Microsoft Office 365, a $69.00 value included. If this describes your computing needs, the IdeaPad 120s-14 would be a good choice. Lenovo