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Customer reviews

Rating 4.4 out of 5 stars with 833 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the affordable price, user-friendly interface, and ample storage space of the 330-15ARR laptop. They appreciate its gaming capabilities and lightweight design, making it suitable for various tasks. However, some users have concerns about the battery life and screen quality, while others find Windows 10 to be less intuitive and the fan noise to be noticeable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 833 reviews
  • Rated 1 out of 5 stars

    Worthless Junk

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchase this laptop for my business with it's sole purpose to process data on small jobs. The factory BLOATWARE and unremovable McAfee BLOATWARE absolutely my experience and will never purchase anything Lenovo again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected more from Lenovo. Hard drive failed after 6 months. Machine had to be mailed to them at my expense to replace the hard drive. It's also slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't last long

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my daughter's Christmas and it lasted about 7 months before the hard drive crashed

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Overall, absolutely love!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this computer online for school and within an hour was able to pick it up at the Best Buy near me. First and foremost, the computer has a great sleek, and clean look to it which I loved! The screen is bigger than I thought it would be, (my old laptop only had a screen size of 11'' which was fine, but this is definitely an incredible upgrade!) and the resolution is pretty good as well. I have watched Netflix on it for a few hours and the quality is definitely worth the price I paid. It took a few minutes to finish the initial set up but thats to be expected as it had to update a few things. I bought it a couple days ago and it runs like a dream. Its just the right speed for me, and I need a decent speed with all the online school work, web surfing, research, and occasional recreational use like Netflix and light video gaming. The ONLY downside to this computer is that the battery life isn't long lasting. It needs recharged within about 4 or so hours of constant use. Which it says in the description when looking at the details of the laptop. However it charges up relatively fast so it really isnt an issue for me, just the only small downside I was able to find in order to give an overall review that wasn't straight gooshing about this laptop. Long story short, I love just about everything about this laptop and the price was extremely reasonable. This is my first Lenovo Brand and I am definitely impressed with the quality of their electronics thus far. :)

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 330-15 laptop. This model ships with an anti-glare, 1366 X 768 (HD) resolution screen, with a brightness level of 200 nits. This device has a 2CELL 35WH, Lithium Polymer battery, with a battery life of up to 4.5 hours, depending on the work that the device is performing. We are pleased to hear that the features and performance of the IdeaPad 330-15 meets your computing needs so well. lenovo

  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought. This computer open box. It was working fine then stopped working going to take it back

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with your Lenovo IdeaPad 330-15 laptop. Since the IdeaPad 330-15 was initially working well, be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programing errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If the problem persists, we recommend you contact Lenovo Tech Support at: 877-453-6686. Lenovo

  • Rated 1 out of 5 stars

    Cheap crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just a cheapo Chinese made pos. Just like most of the products sod in America.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo IdeaPad 330-15 ships with a powerful Dual-Core/Four-Thread AMD Ryzen 3 2200U processor, 8GB of DDR4-2400MHz RAM. The processor has a base speed of 2.5GHz and a boost speed of up to 3.4GHz. This configuration has a 15.6" (measured diagonally) 1366 X 768 (HD) resolution screen, with a brightness level of 200 nits. This configuration can handle many of today's most demanding programs and is good with multi-tasking. If this describes the kind of computing you do, the Lenovo IdeaPad 330s-15 will be a great choice for you. Lenovo

  • Rated 1 out of 5 stars

    Do not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After just 2 months the screen is going green all of the sudden for no reason.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with your Lenovo IdeaPad 330-15 laptop. The issue you describe may be due to out dated BIOS and Driver software on your computer. You can easily confirm you have the latest BIOS and Drivers on the computer by scanning the computer with the Lenovo Utility software installed on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help. Lenovo

  • Rated 1 out of 5 stars

    Windows 10 is a pain.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that was standard on my other computer, I had to buy for this one.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      With regard to learning your way around Windows 10, you may want to try YouTube.com (just type that address in your browser address window). There are hundreds for free instructional videos there about Windows 10. Just type Windows 10 Introduction in to the YouTube search window. You can watch free videos there that will show you the basics all the way up to tips and tricks videos and they're all free. Lenovo

  • Rated 1 out of 5 stars

    Breaks easily

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fragile item. Gets viruses fast. Slow slow slow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good budget laptop, Easy to upgrade.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is not only stylish but it is also very thing at 0.9 inches tall. The display is your basic TN panel screen which means it will not have very good viewing angle as it would it was an IPS panel. But that does not really take much away from the experience. I got this laptop on sale for 329.99 which at time of this writing it is now 379.99. The ryzen 3 processor is rather fast for daily tasks like web browsing and watching videos on youtube etc which is what I use this system for. If i do load any games on it I will not be trying to run something that just came out. System has 8GB of ram but some where on the description it said 4GB so that is wrong on here. For the money this is a fairly good deal considering comparative HP laptops don't always come with WirelessAC and bluetooth which this laptop has. Does not come with an SSD. But the device is rather easy to upgrade if you know someone who can do that for you. I have dropped a 500GB samsung 860 EVO SSD in it as of yesterday now this system is super responsive and snappy. Moral of my novel of a review? BUY IT.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 330-15 laptop. We are pleased to hear that the value, features and performance of the IdeaPad 330-15 meets your computing needs so well. This model is not user upgradable. A certified technician must do all of the work, so as to not void the warranty. lenovo

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love my Lenovo!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my product. it is easy to use, sleek, and still learning all the many features this laptop has. I do not game much but I could if I wanted to. I plan on learning all about the graphics it has, what they do and what they mean. I use my laptop mostly for personal use, web browsing, email, podcasts, and more. I would highly recommend this laptop to friends and family and will continue to use this brand... Thanks, Lenovo for a great experience with a great laptop. I have already recommended it to my sister who bought one and my husband is in the market for a new laptop and will also purchase one.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fantastic as meets with my need

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this one today. It was very easy to install everything. I am very satisfied with the quality of the product and meets with my expectation to use this for my simple office work. The price is excellent. I bought this when it was on sale $319.99. Fantastic. I don't believe to see the price then went up a day after my purchase. I am very happy and satisfied.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 330-15 laptop. We are pleased to hear that the value, features and performance of the IdeaPad 330-15 meets your computing needs so well. lenovo

  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Excellent laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. Fast enough for me to do the things i need to do on a computer. Very easy to work

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Careful if buying online NO Touch Screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I selected my laptop after my current laptop emergency arose (black screen and thereafter a noisy hard drive). Due to work-related travel I had to replace it quickly. After hours of using the Best Buy site online, I found a laptop that seemed to fit what I needed short-term. Due to website design my search criteria constantly got lost every time I changed store locations, RAM or Storage size, whatever. I checked touchscreen dozens of times as a requirement. This laptop has listed in its specifications "touch screen"--I stopped there. All the other "Specifications" items listed were actually in the laptop. If I had looked to the right on the Specifications I would have discovered that what Best Buy meant was the opposite--Touchscreen NO. There was really NO Touchscreen. This is terribly misleading and defies common English usage. This laptop also does not have a radiator or a kitchen sink or puppy either. Should those be listed and then a "No" put in? Absurd. Because I am traveling daily from city to city for work for weeks and must have a working laptop at all times, I now have a "touch screen-No" laptop and cannot readily return it. Otherwise, for the price, it seems to work great. I have had many Lenovos over the years and most have been sturdy workhorses. Hopefully this one, without the touch screen I thought I was buying, will be the same and will be reliable.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you did not get the features you were looking for within the Lenovo IdeaPad 330-15 laptop. lenovo

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Ok for basic needs but occasionally frustrating

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a cheap stop-gap in between jobs, and not knowing if I was going to have a replacement at a new job. For its price it has done remarkably well. The good -- can handle all work applications and could even handle higher end programs like Photoshop semi-decently. For programs like Excel, Google apps, etc., it is fine, as well as for video. The OK -- resolution is adequate, the weight is not super heavy but still somewhat heavy, even for a large man like me. The screen brightness leaves a lot to be desired, as does the battery and max speaker volume. The Bad -- hard drive speed is very slow, and the unit can really get bogged down at the most inopportune times, often in mornings or when you are trying to get something done. Additionally, if not rebooted regularly, it will freeze up on you. My advice -- if you need a cheap PC that you might replace in a year or are somewhat desperate, it's a good buy. If you can afford to spend more than $1k, do that instead and get something with a solid state drive and a faster processor, and lighter.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Reliable, Durable and Very Sleek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just turned on mine today. Took me 10 minutes to setup. The design is very sleek and ergonomic. The Ryzen 3 with Vega graphics are good stuff. The kicker, got it for $319.99 now it's back to $379.99. Thanks Lenovo! Thanks Bestbuy!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 330-15 laptop. We are pleased to hear that the value, features and performance of the IdeaPad 330-15 meets your computing needs so well. lenovo

  • Rated 5 out of 5 stars

    Amazing Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop because the one I had before stopped working, I was a little hesitant at first, but this turned out to be a grate buy, it fells lighter than it's weight of almost 5lbs, the design looks as if it belongs in the $400-$450 price range, over all it's a grate laptop for a high school student, college student, or practically anyone that doesn't want to spend so much on a laptop.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the lenovo IdeaPad 330-15 laptop. We are pleased to hear that the value, features and performance of the IdeaPad 330-15 meets your computing needs so well. This full-size 15.6" (screen size measured diagonally) computer weighs just 5.65 lbs. lenovo

  • Rated 5 out of 5 stars

    Best Laptop I have ever owned - 7th is the best?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Lenovo Laptop. It's Black friday. What do I do. I run to the $280 14 inch i3 and.... 14 inch is small. So I run to the $399 HP with the i5 and it's.... sold out. So I find this for $370 - it's not even a BF special it's just randonly on sale... OK- this blows 7th Gen i3 out of water. It blows AMD A10 out of water. The Ryzen and 8 Gigs Ram makes this thing a beast.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad 330-15 laptop with the AMD Ryzen 3-2200U processor. We are pleased to hear that the value and performance of the IdeaPad 330-15 meets your computing needs so well. Lenovo

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It handles powerpoint and excel at a fine speed. Theres no lag when watching 1080p videos.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the lenovo IdeaPad 330-15 laptop. We are pleased to hear that the performance of the IdeaPad 330-15 meets your computing needs so well. lenovo

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop do a great job for the price is fast enough.

    I would recommend this to a friend