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Customer Ratings & Reviews

Your price for this item is $223.99
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The comparable value price is $279.00

Customer reviews

Rating 4.5 out of 5 stars with 1487 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers express satisfaction with the Chromebook Flex 3's ease of use, touchscreen functionality, and its affordability. Many appreciate its lightweight design and compact size, while some users note limitations in storage and RAM capacity. Positive feedback also highlights the device's battery life and performance for everyday tasks. However, a few users experienced challenges with Bluetooth connectivity and compatibility with certain peripherals.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,487 reviews
  • Rated 1 out of 5 stars

    Wrong language that couldn't be changed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out the box, everything was in Chinese. We tried at home to change the language and it would not work. Took it back to Best Buy and even the Geek Squad was stumped. But, I really appreciate how quickly customer service worked to get the computer returned and my money refunded.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    That’s wrong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad, because I buy these because it was a second item at a 30% discount, well the send me the first one the one I pay full price and they cancel the second one, the one the have the discount that is the reason I buy this for the discount. So I don’t think that that’s right!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Chtomebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't recommend, just read music files unable to play them??

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      The Lenovo Chromebook 3 11 ships with the Chrome Operating System and is compatible with Google Play Store APPs. We recommend you check with the specific software publisher's web sites of the APPs you are trying to use, for their compatibility with the Chrome operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration. Lenovo

  • Rated 2 out of 5 stars

    Rude

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great but your help sucks. Very rude.nojelp

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what was expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work well with zoom. Teachers expressed poor camera quality in seeing our son who had this chrome book. Touch screen but does not work when teachers are trying to interact and have child write or draw on zoom. Returned to the store due to these concerns

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thieves.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these laptops and Best but then went and charged my card for another one. It took me three phone calls and I still haven’t gotten my money back. It’s days before Christmas and this happens. Do NOT trust them. They employees who steal.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Chrome book

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales guy did not explain anything to me or offer me the warrenty or go over the device I went to Sam club and. Sales guy explain in detail about what it does I purchased that one and when I retirn home I will return the device

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Best laptop I’ve ever owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This baby has lasted forever- broken screen, water this thing is indestructible. Touch screen works. Perfect battery.she’s getting a little slow only because I don’t know how to save things proper

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for remote learning needs.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter didn't like this chromebook because it didn't come with a stylus. We exchanged it for a different brand. Lenovo is very basic and is better for functionality but for teens doing remote learning, it wasn't a good fit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product - literally never worked

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Literally doesn’t work and Best Buy return period so short I wasn’t able to do anything. Money thrown i. The garbage which is where I put this thing. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with your Lenovo Chromebook Flex 3 11 model number 82HG0000US. We recommend you contact Lenovo Tech Support for Chromebooks for help with your issue at: 800-426-7378. Lenovo

  • Rated 1 out of 5 stars

    do not purchased. worst laptop in the world!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    possibly the worst laptop ive purchased isnt compitabe with new tech will be return now. dont bother its slow lags evening with great wifi still a horrible experience

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for zoom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet connectivity was horrible. Overall good but for zoom calls, quality of camera and connectivity was horrible.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, we are sorry to hear you are experiencing an issue with Zoom on your Lenovo Chromebook Flex 3. Please ensure the version of Zoom you are using is the Chrome compatible version from the Google Play store. https://chrome.google.com/webstore/detail/zoom/hmbjbjdpkobdjplfobhljndfdfdipjhg?hl=en-US . If you are having internet connectivity issues please ensure you are within good range of your router. If the issue persists please reach out to Lenovo Chrome Tech Support at 800-426-7378 Lenovo

  • Rated 1 out of 5 stars

    would not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this computer and after 3 months is stopped working completely.screen went black and never came back on. total bummer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not support Zoom app. I bought this for online classes, returned the next day after discovering that the Zoom app won’t install on this chrome book.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, we are sorry to hear you experienced this compatibility issue with your Lenovo Chromebook Flex 3 11". We always recommend you check the requirements and compatibility of any software you will be installing on your new computer before you invest in any computer. Be sure your new computer can support the software you will need to use. Lenovo

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was poor, hardly can hear volume when you turn it up....... The screen was dark, can’t make it any brighter.......really disappointed!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not kid friendly. Complicated for programs needed for kids school. Had to return them and have not been able to find anything good for my kids

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello we are sorry to hear you had this experience with the Lenovo Chromebook 3-11" model # 82H40000US In regards to the applications this is a Chromebook and utilizes the Google Play Store. It is only compatible with Apps that are designed to run on the Chrome Operating System. We always recommend you check the requirements and compatibility of any software you will be installing on your new computer before you invest in any computer. Be sure your new computer can support the software you will need to use. Here is a website with some helpful Tips and Tricks for Students and their Chromebooks. https://www.laptopmag.com/articles/chromebook-tips
      If you need further assistance please don't hesitate to reach out to Lenovo Tech Support at 866-426-0911 Lenovo

  • Rated 1 out of 5 stars

    And they stopped production why?

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 18 months. Stopped charging and the OS crashed and would not reload. Get why you pay for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy a chrome book

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chrome books absolutely suck don’t ever get one. The only reason we have them is because the schools force you to use them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    James

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have Lied since Friday then I call and you Lie over and over. You will never see me again. I am done with Best Buy!!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working. Rebooting by itself, keypad works automatically and power off itself. Not able to use at all.

    No, I would not recommend this to a friend