Customer Ratings & Reviews

Great product would buy another and recommend to others

This is our 3rd Lenovo. It works great but the issue with the keyboard was exhausting.

Good computer for the price point! It gets the job done for sure! Runs smooth as well.

Awesome computer. Run fast and smooth. Definitely will recommended it.

Made it easy for me....outstanding a.d want thank the sales rep shawn....

Bought it for my kid's online class. But now the whole family is using it now. Very good. Bought extra speakers just in case but the speakers are also good. Camera is not that great.

The salesman spent a lot of time with us, which made shopping for a replacement computer a lot less stressful. The salesman was great and very patient. Would I shop at Best Buy in Newington, NH again? Yes!

Really happy and pleased with the purchase and how the employee made sure we understood all aspects and functionality of the computer

Great computer, easy to set up, easy to use, fits perfectly with my office.

The worker helped me a lot with picking out what I needed and explained the difference between each brand

Overall, good experience! Just some mixed info. regarding system credits to apply against computer purchase that was to appear at time of Invoicing. Received credit certificates instead to apply against new purchases.

Great computer for the kids, does everything we need it to do, from schoolwork to the occasional Roblox session.

Overall this all in one does as it should but speakers arent great

Great for what I need and for a good price. Easy to set up.

I set up my new computer and it was great. The very next day I was locked out of it completely because of software called Bitlocker. There was no way to access my computer and I was completely locked out. I called Lenovo and they were to send me a thumb drive to restore my computer. It is more than 17 days later and they have still not sent it to me. I have called them 3 times. They said this is a common problem with Microsoft and that Bitlocker should have been disabled when I set up the computer. There were no instructions or warnings about a problem like this happening. I am going on week 3 without use of my new computer. Lenovo customer service has been awful. I would advise to not buy this computer. I am sorry I did.

monitor broke within two weeks, the worst part is the Best Buy employee had me sign up for a Best Buy Credit Card that he said would give me 20% credit back to my statement after enrolling. That did not happen, he seemed to not know the difference between cash back and rewards, it took me 3 weeks and is still ongoing with some of the worst customer service experience over the phone which is almost non-existent / all Artificial Intelligence. I will never use Best Buy again and will be telling everyone to never go there again. It is impossible to get any answers or someone to help me.