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Customer Ratings & Reviews

Your price for this item is $131.99
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The comparable value price is $199.99

Customer reviews

Rating 3.6 out of 5 stars with 203 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 3.3 out of 5 stars

  • Display

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers admire the Ideapad 1's ease of use, keyboard quality, and compact size, frequently praising its lightweight design and impressive battery life for its price point. However, some users express concerns regarding the limited RAM and storage capacity, suggesting these may restrict the laptop's capabilities for more demanding tasks. The small amount of storage is a recurring negative comment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 203 reviews
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working well for everything I need. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive Powerhouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little thing does the job. It's all I needed.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes 10 to 15 minutes to load solitaire on 5g wifi

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this item the computer is horribly slow

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is too slow to browse the internet..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laggy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got it first it wouldn’t turn on…I gave it some time but I got on to Microsoft and the page wasbt responding. Lenovo isnt a goid brand to buy from its glitchy,doesht work and super delayed. Honest review.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, TeeTee. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Pros mentioned:
    Battery life, Size, Weight
    Cons mentioned:
    Processor speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    One fantastic computer, great value for the buck…

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the first things that I noticed about this laptop was the convenient size. The screen is small but you are able to see what you are reading because of the clear graphics. I like it because it isn’t too heavy to carry and traveling with this laptop, it isn’t an inconvenience or too heavy to manage. Carrying laptops that are heavy, especially when you are traveling, it doesn’t take up lots of space either. I think this laptop serves as a great computer for something like schoolwork and simple task. I love the Matt buttons and the size of the keyboard suits my needs. I do notice it does move a little slower but it compatible to other notebooks. The price point on this notebook is nice. This notebook would be a real gift because I know lots of people are working from home and kids are doing homework at home or even going to class online and this is great for that. One of the things that I find challenging is not having a touch screen. This is one of the things that I am use to as far as my tablets. I am not a huge fan of windows but one of the things I notice is that when I am doing my school work, It is more compatible with the programs that my school uses, In this instance I am ok with it. This computer has lots of good apps to help with navigating through it. This laptop is a great value for the money and a great gift that won’t break the bank. Like some of the other computers, it was easy to set up and easy to navigate through. The battery life is long and it does not take a long time to charge which is great when you have to take it to school. I really like the longevity of the battery. If you want an economical laptop for your kids or even for yourself, you can’t go wrong with this little gem.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality and the device freezes. I should have returned it for a refund. I’m surprised that Best Buy is selling items with such poor quality.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, NathanM. We are sorry to hear that you have encountered an issue with your IdeaPad. The IdeaPad 1, along with a wide range of our other products, undergoes testing and quality control to help ensure we provide great, reliable, quality products for you and other potential users. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    My black Friday horror story

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow the laptop is literally crap shell wish I would have did more research on this wouldn’t recommend to anyone and customers service absolutely sucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst product ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst product ever, the microphone will work then it will start, so many issues with this product. I would not recommend it to anyone.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, pwomack. We are sorry to hear that you have experienced an issue with your IdeaPad. We recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great computer the speakers are blown and it cant handle zoom calls which is the main reason i bought this computer.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, NicholasC. We are sorry to hear that you have encountered an issue with your IdeaPad and that it has fallen below your expectations. This model is an entry level, light-use system, designed for singular, non-intensive tasks, built-in apps and Office applications. We recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    Zero Best Buy Experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Received the laptop today but as I saw it's 12.30 Inch NOT as Best Buy said 14 Inch , until now I Did not check if the laptop work or not .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible camera and speaker. The camera is grainy and blurry and the speaker skips a lot and sounds robotic.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, AriesWarrior20. We are sorry to hear that the camera and audio experience with your IdeaPad fell short of your expectations. For insight, this model is an entry level device, while featuring an HD webcam and stereo speakers. For higher resolution webcams and premium audio experiences, premium devices have these features and more in common. When looking for your next computing solution, we recommend all who are in search of a computing solution, that they review the features, design, and specifications of any device and select what aligns best with their needs and preferences to help ensure you find the right fit for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    mr. robbins

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not get it to even log in to the internet for my son, we gave up, my 11 year old is very upset.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, GaryR. We are sorry to hear that you have experienced an issue with your IdeaPad. To help remedy this, first, we recommend searching for and applying any available updates through Windows Update Settings. Also, ensure that your home Wi-Fi network is compatible with, and is capable of supplying your laptop with sufficient bandwidth to deliver the performance you desire for internet-based tasks. If after these steps your issue persists, we then recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    sad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesnt work properly i hate that ive had it for a while and it never worked

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Toys. We are sorry to hear that you have experienced an issue with your IdeaPad. To help remedy this, we recommend reaching out to Lenovo Tech Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    Do not even bother

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work at all I set everything up and it keep freezing out all the time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low computer unsure if it’s because it’s open box or the brand

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, Yazz. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system designed for singular, non-demanding tasks. Should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    Old

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old for a kid this will be good other then that won't buy

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello. We are sorry to hear that you have experienced an issue with your IdeaPad. This model is an entry level, light use system. Given its entry level specifications, should you feel you are using the device for its intended use and still experiencing a performance issue, we recommend reaching out to Lenovo Tech Support and providing a representative with details of your issue, so that they may help by providing a solution for you. Here is a phone number to speak with a tech support representative to further resolve your issue: 877-453-6686. We appreciate you sharing your experience so that we may use it to continue to better our products and services for yourself and others. Lenovo

  • Rated 1 out of 5 stars

    Very Slow Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gave it a try for 99$, you get what you pay for, returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    f+++ you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible, shouldn't be sold. disgraceful. Not worth spit.

    No, I would not recommend this to a friend