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Customer reviews

Rating 4.5 out of 5 stars with 477 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the Ideapad 1's touchscreen, performance, and long battery life, frequently praising its ease of use, lightweight design, and attractive price point. Many appreciate the large screen size, though some wish for more RAM and storage. The sleek design is also a commonly cited positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 477 reviews
  • Rated 3 out of 5 stars

    Lenovo Ifeapsd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price is a good (average) computer. Love the casing and color. Not satisfied with difficulty playing dvds on my writer though.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, LuraS. We're sorry to hear that you're having trouble with playing DVDs on your writer. We recommend following troubleshooting steps shared by the manufacturer of your writer or reach out to Lenovo Support with questions. We appreciate your time taken to share your feedback with us. Lenovo

  • Rated 2 out of 5 stars

    Poor resistance to handling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too fragile for my teenager, broke the hinges in less than a yr

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lacks software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realize there wasn’t preloaded software. What is there has to be rented. Boo

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t really used , but not even a month in and it’s glitching. Can’t use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    solid option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this on sale and is a solid entry laptop for starters

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, RubenO, thank you for choosing Lenovo! We are glad to hear that your IdeaPad has been solid for the basics, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 3 out of 5 stars

    Ok for office work.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for office work, Hard to play any games on it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, AlexanderM. Thank you for choosing Lenovo! We are glad to hear that your IdeaPad is adequate for work and hopefully if they're very lite games you can configure settings to get them to run. We appreciate you taking the time to share your experience with us. Lenovo

  • Cons mentioned:
    Storage

    Rated 2 out of 5 stars

    Not enough space

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough storage to play most games on the game pass

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, Williams96. We are sorry to hear that the storage in your IdeaPad is not sufficient. You can swap out the existing 256GB drive for a M.2 2280 1TB SSD for more storage. Thank you for your time to share your perspective with us. Lenovo

  • Rated 2 out of 5 stars

    Not Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 year, server keyboard keys are non-responsive.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NEW LAPTOPS.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this particular LENOVO LAPTOP is a highly likely good quality computer. Yet, unfortunately for me, this laptop was unable to make a successful connection therefore it was a must to make a return.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, MISSVE, we are sorry to hear that you had trouble with your IdeaPad, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues. We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 2 out of 5 stars

    Doesnt work and feels cheap

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get the Lenova Ideapad as I have had several quality Lenova’s. However, the touch screen nor the touchpad seemed to work correctly as part of the pad felt and sounded like it wasn’t attached correctly.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, PCbug. We're sorry to hear that you're having this problem with your IdeaPad. To try to resolve the software side first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support for further assistance. Thank you for taking the time to share your feedback and we will investigate this further. Lenovo

  • Rated 2 out of 5 stars

    Some Unusual Problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer usually works fine, sometimes when in Sleep mode, something happens and the screen shows the boot device missing. At that point, I have to force shut down because it does not do anything.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, TahsinK. We are sorry to hear that you are having trouble with your IdeaPad. To try to resolve this, we recommend ensuring that your computer is up to date by going into Windows Settings > Windows Update > Check for updates. If updated software with a system restart does not resolve your issues, you can contact Lenovo Support directly here: 877-453-6686, to speak to someone for assistance. We appreciate your time in writing this review. Lenovo

  • Rated 1 out of 5 stars

    Junk Stay Away

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are junk. Lenovo in general is junk stay away and spend the extra money on a better brand. Between the random crashes, being absolutely horrendously slow for basic uploading, complete wifi card collapse, and the fact that it freezes makes this machine almost unuseable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    EHHHHH it’s okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter for her birthday. She only had it a month and her computer has been constantly cutting off.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, CayceC. We are sorry to hear that you both are experiencing this issue. To try to resolve this, we recommend checking for and applying updates in both Windows update settings and in the Lenovo Vantage app on your IdeaPad. If the issues continue after these updates, we recommend you call Lenovo Support for additional help at: 877-453-6686. We appreciate you taking the time to share your experience with us. Lenovo

  • Rated 1 out of 5 stars

    Done with this store

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Lenovo laptop that runs in s mode, buy somewhere else. Best Buy treats their customers terribly and people should shop elsewhere. Additionally, this was an industry standard price, there was no deal.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lenovo NO NO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually thought this laptop was better than it is. My old Dell E6530 is still faster and plays games as good as that thing especially for the way I had to buy it. Which was through progressive. Of course that's 3 times as much as its worth. Yea I got pretty screwed with the choice I made.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, EricR. We're sorry to hear that the performance of your IdeaPad has fallen short for you. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support for further assistance. Lenovo

  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift Christmas gift for my daughter. When we started setting the laptop up the numbers 0 and 6 would not function. Did everything recommend on google with no fix. Unfortunately having to return.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, CrystalC, we are sorry to hear that you had trouble with your IdeaPad, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues. We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 1 out of 5 stars

    Build quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a base price of almost $600 the build quality is not my favorite. The mouse pad even indented inwards half an inch when i would press on it. I even did it so gently, would never buy again.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Goblin. We're sorry to hear that the build of your IdeaPad is a miss for you. We recommend reaching out to Lenovo Support should the integrity of your device be of concern. Thank you for your time taken to share your perspective with us. Lenovo

  • Rated 2 out of 5 stars

    Kyled Lenovo Ideapad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    main laptop hinge is LOSE. producot in condition advertized!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working 3 days after I got it.It had a buzzing noise and I could not turn it on or shut it off

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, GuyG. While we are thankful that you chose our product, we are sorry to hear that you are having issues with it. To try and resolve this, we recommend you call Lenovo Support for help at: 877-453-6686. We appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 1 out of 5 stars

    Not GOOD, BLACKED OUT SCREEN

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen went black and stopped working after 5 months.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Denelio,

      We're sorry to hear that you're having this problem with your IdeaPad. To try to resolve this, we recommend contacting Lenovo Support here: 877-453-6686, for assistance.

      Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us. Lenovo