Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $456.79
The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 927 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 927 reviews
  • Rated 5 out of 5 stars

    Excellent value and customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an "excellent" open box unit that gave me an error message when I tried to set it up. Returned it to the store and members of the Geek Squad helped swap it out for a different unit. They even made sure the new unit operated properly before I took it home. Kudos to them! Very pleased with the value and customer service I received from Best Buy.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey DebraH,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you are very pleased with the service you received from Best Buy and that your IdeaPad 1i offers excellent value to you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo touchscreen laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, easy to navigate. Toch screen a plus. excellent service personnel assisting.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey DelilahK,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your IdeaPad 1i is working out well for you and that the service you received was excellent.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Good value.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for a good value. Needed for college and it has served its full purpose and then some. Battery life leaves to be desired but otherwise is ok.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that you are satisfied with your purchase.

      Please don't hesitate to reach out to us via the Q& A section of this product page or contact Lenovo Support should you have any questions or need assistance.

      Regards,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great Store & Staff

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a wonderful experience at this store. I recently needed to exchange a chromebook that I purchased that was not meeting my needs however I was out of the return window by 5 days due to personal reasons. The store was very accommodating and took it back with a full credit to allowing me to purchase a better laptop that would work for what I needed it for. This store is the best and I'll purchase all my electronics & games from here on out!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi HeatherT,

      Thanks for choosing Lenovo!

      It is good to hear that your IdeaPad 1i meets your needs adequately, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    nice machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and responsive. upgraded the ram easily by taking off the back and putting in a 16gb stick in the open slot.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad is working nicely for you, and we appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop load up fast and easy to use and great laptop what I needed for.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Cordell, thanks for choosing Lenovo!

      We are glad to hear that your IdeaPad 1i is a great fit for your needs, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent notebook for the price. Well made, good battery life.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey CDH3,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your experience with your IdeaPad 1i has been great.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Excellent Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Laptop speed is great for my needs. Would recommend at the price to anyone

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey CathyW,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your IdeaPad 1i is working excellently for you and your needs.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Adam

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer that meets my needs and beyond. love it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Sancho1,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that you love this IdeaPad 1i and that it meets your needs.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Lenovo

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set laptop up but need time to get used to Windows 11. Found Win 11 has advantages over previous versions. Unit operates as described and found no problems.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey RonM, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad is working out nicely for you. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Nice buy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as many “special features” in comparison, but a good, solid functioning laptop for a good sale price. The Geek-squad people were extremely helpful setting it up also.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Steve, thanks for choosing Lenovo!

      We are glad to hear that your IdeaPad has been solid for you and that your experience with Geek Squad was vital in setting up your new laptop.

      We appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Nice refresh for a 11+ year old laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price to pay for a laptop to replace an 11+ year old device. Easy to set up for this computer novice. Still getting used to latest Windows version.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi AlanO, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad is working out well for you, and we appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Great value, entry level laptop.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I hoped an every level laptop would do. Great value. Handles my basic browsing, home office tasks and video conferencing needs with ease.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JohnThumb,

      Thanks for choosing Lenovo!

      It is good to know that your IdeaPad 1i offers great value to you, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, great battery life, my last one lasted a long time hope this on does too.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Shannon,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your IdeaPad 1i has been good to you so far.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Great laptop at a great price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my wife. She loves the laptop, if boots up much faster then her laptop which is only a few years old. The screen is bright and plenty large enough for her. She is really enjoying the new laptop. We would recommend a Lenovo over Dell anytime. She has had 2 Dell and has had nothing buy issues only after a couple of years. We are hoping for longevity out of the Lenovo.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey roland,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your wife loves her IdeaPad 1i.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Replacement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to replace another one that I had. I think this will be as good as the one I used to have.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, thanks for choosing Lenovo!

      We are happy to hear that your IdeaPad is a good fit for its intended purpose, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Great product for its price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good laptop for it’s price and comes with many features for basic daily usage

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi NinM-

      Thank you for choosing Lenovo and sharing your feedback with us. We are excited to hear that you are enjoying the value and product features of the IdeaPad 1i. We aim to provide excellent user experience for our products, and we are overjoyed to hear that we met our goal.

      Please reach out to us through the Q & A section of this product page if you have any questions or need assistance.

      Best wishes,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    SuzanneB

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast laptop. Greek squad was great and so was our sales person.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey SuzanneB,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your IdeaPad 1i is performing well for you and that your service received was great.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what its used for at a great price , would highly recommend

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi ThomasH,

      Thank you for choosing Lenovo!

      It is great to know that your IdeaPad is a perfect fit for your use, and we appreciate you taking the time to share this with us. Lenovo

  • Rated 5 out of 5 stars

    Nicer than my last computer at 300$

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last computer was alright but it made an annoying fan sound and was 300$ this does not make an annoying fan sound and I think has more storage at like 200$ or however much I paid My only grievance is when I click caps lock it pops up in like the lower middle of the screen with a box showing I turned it on

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Lenovolovr,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that this IdeaPad 1i is working nicely for you.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo