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Customer Ratings & Reviews

Your price for this item is $479.79
The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 929 reviews

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  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 929 reviews
  • Rated 4 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Few days after purchase the keyboard died. Took it to a local repair shop. Ready the next day

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, user286015. We're sorry to hear that you ran into an issue with your IdeaPad. In the future, should you encounter a problem with your IdeaPad, please reach out to Lenovo Support so we can help. Thank you for taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my grandson for Christmas. He loves it!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Dani, thanks for choosing Lenovo! We're thrilled to hear that your grandson loves it, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my middle school daughter. Works well for the price. She is happy with it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Tbidsc9, thanks for choosing Lenovo! We're thrilled to hear that your daughter is happy with it, and we appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and was very pleased with the laptop

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JohnB, thanks for choosing Lenovo! We're thrilled to hear that you are very pleased with your IdeaPad 1i. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this laptop. Highly recommend.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi JodiM, thanks for choosing Lenovo! We're thrilled to hear that you are very satisfied with your IdeaPad 1i, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for in-home office needs. Nice design.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Will, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad has been good for your needs. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was pretty helpful. Had to wait a bit for assistance

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey DesmoneE, thanks for choosing Lenovo! We are glad to hear that your shopping experience was fulfilling, and we appreciate you sharing your perspective. Lenovo

  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a present. My son loves this product.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, JediFun, thank you for choosing Lenovo! We are glad to hear that your son loves it, and we appreciate you taking the time to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, service Customer and Geek squad

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JohnG, thanks for choosing Lenovo! We're thrilled to hear that your service and IdeaPad 1i have been excellent. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    A good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says, it’s worth the price. Bought two of them

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, GregD, thank you for choosing Lenovo twice! We are glad to hear that your IdeaPad meets your expectations, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 4 out of 5 stars

    Nice Looking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels kind of small but the numeric keypad is super small for sure

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi AndrewX, thanks for choosing Lenovo! We hope that you are, and we appreciate you taking the time to share this perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Great laptop for home office and household use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for in a replacement laptop.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Gringo, thank you for choosing Lenovo! We are glad to hear that your IdeaPad 1i is exactly what you were after, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Wish the keyboard was backlit but other than that it is a good laptop.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey MichaelA, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad has been good overall. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 4 out of 5 stars

    Okay quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is good but it came with scratches which is weird because it is new.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey JamieT, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad 1i has been good to you so far. We really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 2 out of 5 stars

    Fastest Return EVER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an inexpensive music production pc. 8gb today is just not enough to run Windows 11 much less creative software. Can it do it? Yes. I was able to get 16 tracks comfortably with external audio device BUT the internal sound system while being on the go is bad. The speakers are not a little bad, the speakers are a whole lot bad. I put another 8gb of memory into the system and was able to get more track count. For the empty space inside the chassis, this company could put better speakers in place. ALSO, I installed Ubuntu Linux 24.04 on this system. This was an amazing system for Linux. Even the wi-fi card was picked up. If the speakers had been better, this could have been a keeper.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey RayMc, we're sorry to hear that your IdeaPad was not a good fit for you with its sound falling short for you. In the future, should you encounter an issue with our products, please reach out so we can help. For example, if you work in music production and sound is a priority, we can recommend a headphone or speaker system to optimize your experience. We appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 3 out of 5 stars

    SLOW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS COMPUTER IS SLOWER THAN I EXPECTED. A LOT OF MY TIME IS WASTED WAITING FOR RESPONSE FOR WORD PROCESSOR AND INTERNET. MY HOME INTERNET CONNECTION IS SUPER FAST SO IT S THE COMPUTER SLOW SPEED

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi LarryM,

      Thank you for sharing your feedback with us. We are sorry to hear that you are having trouble with your IdeaPad 1i. We apologize for the frustration and inconvenience that this may have caused you. We'd like to work with you to resolve this issue.

      To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, applying all available updates.

      If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.

      Please update us when you can regarding this.

      Best Regards,
      Lenovo Lenovo

  • Rated 4 out of 5 stars

    Great purchase!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my mom, and she loved it.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi BeanieWeanies24, thanks for choosing Lenovo! We are glad to hear that your mom loves it, and we appreciate you taking the time to share this perspective with us. Lenovo

  • Rated 4 out of 5 stars

    Be sure.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not receive advise to buy an adapter & general instructions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but with restrictions

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specs of this laptop are average level, which is okay for daily small tasks. But the restrictions they have on windows 11, which they term as safe mode doesn’t allow to install any outside applications is a deal breaker. But other than that, this laptop is a bang for buck.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, thanks for choosing Lenovo! Regarding Windows 11 Home in S mode, while it is a more secure version that prevents running unverified software, you can switch out of S mode to standard Windows 11 Home. Hopefully you still have your IdeaPad, in which you can visit this link to learn how to switch Windows versions: (https://support.microsoft.com/en-us/windows/windows-10-and-windows-11-in-s-mode-faq-851057d6-1ee9-b9e5-c30b-93baebeebc85). We appreciate your time taken to share your experience and feedback with us. Lenovo

  • Rated 1 out of 5 stars

    Don’t let this brand fool you

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not even waste your time and money on this laptop. I did my research before I even purchased this, and the reason I chose this laptop is because of the good reviews it received and so many people advised how good of a brand Lenovo was. I needed a laptop for when I’m working from home. Nothing too in depth, needed something that could handle having multiple applications and tabs open at once with decent speed. This can’t even do that. I’ve had nothing but issues with this laptop, including it freezing constantly, the screen going black while in use and not able to shut it off, and it keeps disconnecting from any WiFi I am connected to (personal & public). Lenovo tech support can’t figure out what’s wrong. I’ve had other computer experts look at it and no one can figure out why this laptop is incapable of doing laptop excepting things. And in case you were wondering, the battery life is awful! It can maybe last for 4 hours and that’s stretching it. I’d much rather go back to a MacBook and spend a mortgage payment then waste my time with this paper weight.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Disneydreamer93, we're sorry to hear that you're having such trouble with your IdeaPad. To help resolve this issue, for now, we recommend following these troubleshooting steps: 1. Perform a static discharge/power cycle. To do so, first remove all cables connected to the device (power adapter, HDMI, external mouse, external keyboard, etc.). 2. Be sure device is powered off, then. press and hold the power button down for 60 seconds. When done, re-attach all cables and insert the power adapter, letting the laptop charge for a couple minutes, then power up the machine as usual. 3. Try to update the drivers on the Lenovo Support site: https://pcsupport.lenovo.com/. Type the machine serial number (S/N) on the search bar. Hit enter to search the details regarding that unit. Click on the Drivers and Software tab, head to the Manual Update tab. Filter the Operating System drop-down to Windows 11 and proceed to downloading / updating the drivers. Restart your laptop when updates are done. If your issue persists after these steps, we then recommend resetting your IdeaPad. You can back up your data and try to reimage it with the original Lenovo preload via DDRS (https://support.lenovo.com/ch/en/solutions/ht103653-lenovo-digital-download-recovery-service-ddrs-download-the-files-needed-to-create-a-lenovo-usb-recovery-key). If these steps do not resolve your issue, by contacting Lenovo Support directly at this number: 855-253-6686, and sharing what you've done to resolve this, next level escalation should be available. We appreciate you taking the time to share your feedback with us, as it does not go unnoted. Lenovo