Customer Ratings & Reviews
- Model:
- 82QD00HMUS
- SKU:
- 12002184
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.7 out of 5 stars
to a friend
Laptop not shutting down
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an issue with the laptop, when I shutting it down it seems it shut down, but when i oppen the screen the laptop start immediately without my order to start it? How can i fix this problem?
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi YAMO,
Thanks for choosing Lenovo!
Regarding what you're referring to, this is a feature called Flip to Start that is enabled by default, enabling users to startup their laptops upon opening the laptop lid.
To disable the Flip To Open feature, open the Lenovo Vantage app > select "device settings" or the gear icon on the left tab, select the "Power" tab > look for the Flip To Open setting toggle and switch it to the off position.
Please update us when you can regarding this, and we appreciate you taking the time to share this with us.
Overall it’s good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working good. Processing speed also good. Worth for money.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey VasaviN, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad has been good overall. We really appreciate you sharing your experience and feedback with us.
New computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, did not like SMode, HP printer hard to set up
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi DeborahM, thanks for choosing Lenovo! We hope that your IdeaPad is now working smoothly for you, and if not, please reach out to Lenovo Support so that we can help. We appreciate you sharing your experience and feedback with us.
Horrible Buy! Lenovo sucks!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am never buying another Lenovo again. This is my second one, and while the first was much better, this current laptop constantly gives me Wi-Fi issues. I even had them send it to the manufacturer for 2 weeks, hoping they'd fix it, but it still disconnects from Wi-Fi while I'm working. This is horrible, Best Buy!
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi ReyM,
Thank you for sharing your feedback with us. We are sorry to hear that you are having such trouble with your IdeaPad 1i. We apologize for the frustration and inconvenience that this has caused you, and we'd like to work with you to continue to try to resolve this issue.
To start, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, apply all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
Please update us when you can regarding this and feel free to reach out to us via the Q&A section of the product page for questions or if you need further assistance.
Best regards,
Lenovo
for price for product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lenovo is minimum guarantee product for the price.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keys not back lighted was shipped when I selected pickup wasn’t home when delivered was lucky it wasn’t stolen
I would recommend this to a friendOk laptop, low speaker volume
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great at the price point, except for speakers. Very low volume. Don't buy if you are looking to listen to music or watch movies. Great for light work and students
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey mswaleh, thanks for choosing Lenovo!
We are glad to hear that your IdeaPad has been overall great for you and your use, and we appreciate you taking the time to share this with us.
It's decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for a working laptop. Gaming, not so much (could be a remote play issue as well). Battery doesn't last very long.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey Tleslie28,
Thank you for choosing Lenovo and for sharing your feedback with us.
Regarding your issue with battery life – there are many variables that contribute to shorter battery life. Thankfully, many of those variables can be adjusted. By default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend utilizing the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). You can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds.
We are glad to hear that your IdeaPad 1i is otherwise working great for you.
Please feel free to reach out to us should you have any questions.
Best,
Lenovo
meh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple, largely straight forward laptop. It drops my wifi on a daily basis. simple enough to log back in, but... annoying.
I would recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi JohnC,
Hi NikkiW,
Thank you for sharing your feedback. We are sorry to hear that you're having trouble with your IdeaPad 1i. We apologize for the inconvenience and annoyance this has caused you.
We'd like to work with you to resolve these issues. To start, by ensuring you have the latest software by checking for updates, this could correct the errors by ridding of any system bugs. You can start by first opening the Settings app > Select the Windows update tab > Select the Check for updates button.
Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button.
Please do not hesitate to reach out to us if you have any questions or need further assistance.
Thank you for your patience and understanding.
Best,
Lenovo
Poor battery life
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t typically do reviews but I am very disappointed with the battery life on my first laptop. I know it’s a lower end model but it is advertised as up to 10 hours and I get 3. Just got off the phone with a Lenovo customer rep. who checked settings, ran tests and did what she could but basically said that’s what the life of that battery is.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi SteveY,
Thank you for sharing your feedback with us. We are sorry to hear that the battery life you experience with your IdeaPad 1i has fallen below your expectations, and we apologize for the disappointment that this has caused you.
For context, the battery life advertised in the specifications and features sections of this product's description page is based on an industry-wide used metric determined by a third-party, MobileMark. During test like these, the conditions you may be using your IdeaPad can vary greatly depending on device settings, workload its under, and more.
By default, the system will tend to give more speed when needed, which can sacrifice battery life. If you want to squeeze out more battery life, we recommend utilizing the Lenovo Vantage application that is preinstalled to adjust settings related to power and battery performance (to access relevant settings, open Vantage > Device Settings > Power). You can also take advantage of the keyboard shortcut, Fn + Q to toggle thermal modes and easily switch between prioritizing battery life or power, or even the best of both worlds.
We hope that this information helps, and please reach out to us with any questions or request for further assistance.
Best regards,
Lenovo
NOT MY FAVORITE LENOVO
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT LAGS REALLY BAD AND ITS JUST AN OK BUY IM RETURNING IT AND GETTING A DIFFERENT ONE NOT MY FAVORITE LOGO THE KEYS GET STUCK AND THE BATTERY DRAINS SUPER QUICK
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey, we are sorry to hear that you had trouble with your IdeaPad, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues. We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us.
Great Laptop with Poor Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good but BestBuy service was really one of my worst experiences. They did not provided me with power adaptor ( can’t imagine a laptop without power cord) because it was open box , nothing mentioned in the description that it will not come wirh power cable. They acted smart and asked me to return as they made it feel like doing a favor by giving discount on open box. I called customer care they said I should get power adaptor but of no help as she asked me to go back to store and again talk to the same guys. I purchase separate adaptor from Amazon which is working fine.
I would recommend this to a friendFrustrating
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I would love to give a glowing review of this laptop, I regret that I cannot due to the terrible experience I've had with the order process. I placed my order, expecting prompt delivery, but instead, I’m frustrated by the lack of communication. According to the tracking details, my laptop was supposedly ready to ship on December 2nd, only to be “returned” to Best Buy on December 9th without any explanation. In an attempt to resolve the issue, I called customer service, only to be told that UPS had returned the laptop because they couldn't ship it. How is this even possible, and why did it take a full seven days for this to be resolved? As if that wasn’t bad enough, I was then transferred to another representative who suggested I repurchase the laptop at the current price. I was told that if the price drops, I could get a refund—this makes absolutely no sense. I bought the laptop on Cyber Monday, taking advantage of a sale price. Why should I now have to pay more for the same item? I’m in desperate need of a new laptop, and because of poor communication and delays, I’m left with nothing. To make matters worse, I wasn’t even given the option to pick up the laptop, which could have been a simple solution. This entire experience has been disappointing, and I’m left with no product and a lot of frustration.
No, I would not recommend this to a friend$600 paperweight
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can not stress this enough: do not get this computer. The piece of crap lasted just past its 60 day warranty before its main function became a paperweight. It’s constantly crashing, the blue screen of death, about 3 times in less than 2 minutes and it is brand new! Geek squad had been about as helpful as the computer at this point. I live in a remote area and need it for school so getting fixed has been nothing short of a hassle. I can't even get it fixed remotely and have to make several trips with time and resources I don’t have and at this point I’d rather just get a whole other computer. I wish everyone can save themselves the headache and just look at any other computer
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi CarlyM, we're sorry to hear that you are having such trouble with your IdeaPad. To try to resolve this, resetting your IdeaPad would be the next step before contacting Lenovo Support directly. You can back up your data and try to reimage it with the original Lenovo preload via DDRS (https://support.lenovo.com/ch/en/solutions/ht103653-lenovo-digital-download-recovery-service-ddrs-download-the-files-needed-to-create-a-lenovo-usb-recovery-key). If you need assistance, you can contact Lenovo Support directly here: 877-453-6686. Thank you for taking the time to share your experience with us, as we will investigate this further to make the necessary changes.
Slow
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was really slow. Other then that it had a very clear picture.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey NatashaS,
We are sorry to hear that you had trouble with your IdeaPad 1i performing to your standards. We apologize for any upset that this may have caused you. We hope that in the future if you are having a problem with your device, like functionality or performance, that you feel free to reach out us with any questions or request that you may have so that we may assist you.
Best Regards,
Lenovo
BB Sold me a Used Product as New/Hinge Issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two 1/2 years ago I bought almost the same exact Lenovo IdeaPad @ BB, which is known to have Hinge issues -- mine did. I then bought this one as a replacement. What I received was a Used item although I paid for a new one. BB would not pay for return shipping nor did they admit they sent a Used item, although it was clearly in that state when received. Be careful with BB and, also, know that these Lenovo's have a known issue with the hinges breaking that is, basically, Laptop Death. Beware.
No, I would not recommend this to a friendComputer review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice computer. Nice screen and keyboard. BUT >> Rated 8 GIGs RAM. Acts like it only has 4 or 5 GIGs. If you Bluetooth stream music to a stereo and open another screen on the computer to do something else while listening, the music stutters to where it is unlistenable.
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey EdE1, we're sorry to hear that you ran into this issue with your IdeaPad. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support for further assistance. We appreciate you taking the time to share your feedback with us.
Basic Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very basic computer. Even though it has good specs it is very basic
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hey BIgBLive, thanks for choosing Lenovo!
We hope that your IdeaPad meets your needs, and we appreciate you taking the time to share this with us.
Windows 11s
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Windows 11s is awful and difficult to upgrade to 11
I would recommend this to a friendLagging
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.System hangs without even installing any software in it
No, I would not recommend this to a friendBrand response from Lenovo Product Expert
Posted .Hi, Gamerhj. We're sorry to hear that you're having this problem with your IdeaPad. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. (If your device is switched out of S mode) Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support for further assistance.