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Customer Ratings & Reviews

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$419.99
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Comp. Value: $599.99

Customer reviews

Rating 4.6 out of 5 stars with 938 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the IdeaPad 1i laptop for its excellent overall performance, fast processor speed, and convenient touchscreen. Users also appreciate its ease of use, good battery life, and slim, lightweight design. The 8GB of RAM is adequate for most users, while the screen size is suitable for various needs. However, some users may find the memory limiting if they use many browser tabs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 938 reviews
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just not for me I returned it for something of more use for me

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey KristinaL, we're sorry to hear that your IdeaPad was not a good fit for you, leading to you returning it. We hope that you are enjoying your new device, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 1 out of 5 stars

    Piece of crap laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop looses internet connection- goes to airplane mode without doing anything- have had the laptop only for 20 days and the internet connection gets disconnected almost everyday. Previously owned a Lenovo laptop no issues

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey gigabyte, we're sorry to hear that you're having this problem with your IdeaPad. To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button. If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support directly by calling this number: 800-426-7378, and providing a representative with details of your issue, so that they may help by providing a solution for you. We appreciate you taking the time to share your feedback with us, as it does not go unnoted. Lenovo

  • Rated 1 out of 5 stars

    No spyware wanted for me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this and got an hp on my son in laws advice due to spyware that is in it and cant be controlled. He works in Federal security and has witnessed the cursor moving and files opening with no one touching the keyboard. Why is anyone selling these!

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey CherylF, we're sorry to hear that you experienced an issue with your IdeaPad, leading to you returning it. We prioritize the security of our systems and customer information. If anyone suspects malicious software is installed on their device, we recommend seeking immediate assistance. We appreciate you sharing your feedback with us, as it does not go unnoted. Lenovo

  • Rated 1 out of 5 stars

    Bad screen in less than a month

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black spot on screen after three weeks, Best Buy tried to come up an excuse to not fix it (screen burn-in, etc). Would not buy again and would not buy from Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective out of box.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box purchase. Defective out of box. Rated excellent. Missing boot files etc. returned to store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad could not get my yahoo email on the new computer. went back three times and no success. so with that I had no choice but to return it

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey,

      We are sorry to hear that you had trouble with your IdeaPad, leading to you returning it. In the future, should you encounter any issues with our product, please feel free to contact Lenovo Support for assistance in resolving your issues.

      We hope that you choose our product again in the future and appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop broke with in a month not turning on now I’m saying off a loan for laptop I don’t have

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey ZakiM, we are sorry to hear that you ran into this issue with your IdeaPad not turning on. Here’s a link to a Lenovo Support webpage (https://support.lenovo.com/us/en/videos/vid100760-how-to-laptop-doesnt-power-on) with tips on how to troubleshoot the issue and a video with step-by-step instructions as well. Please reach out should you need further assistance, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 1 out of 5 stars

    Waste my time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not working. I exchanged and try again it failed again and returned.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Brandon,

      Thank you for sharing your feedback. We are sorry to hear that you had trouble with your IdeaPad 1i, leading to you returning it. We apologize for the inconvenience that this has caused you.

      We hope that you choose our products again in the future and reach out us with any questions, concerns, or request that you may have so that we may assist you.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    Good for browsing and emails. Not steaming.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer and processing speed, but lacks sound quality.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, ERB09. We're sorry to hear that we missed the bar in sound quality and that it incredibly dampened your experience. We appreciate your feedback and if we can help with your device, please reach out to Lenovo Support so we can help. Lenovo

  • Rated 1 out of 5 stars

    Was Great until it wasn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died after 3 weeks. Still navigating Lenovo's Customer service

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi RobbieC,

      Thank you for sharing your feedback with us. We are sorry to hear that you ran into this issue with your IdeaPad 1i. We apologize for any inconvenience this may have caused you.

      Please feel free to share updates regarding your situation and any questions that you may have.

      Best regards,
      Lenovo Lenovo

  • Rated 1 out of 5 stars

    SCAM

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SCAM !!! This graphic card is actually Intel UHD inside. CHECK YOUR LAPTOP RIGHT AFTER YOU BUY THIS

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, QuanLe. We're sorry to hear that you feel this way and apologize for the confusion. With the chipset of this system, the integrated Intel Iris Xe Graphics Functions as UHD Graphics. Here's a link to the product specification page for confirmation: (https://psref.lenovo.com/Detail/IdeaPad_1_15IAU7?M=82QD00HMUS). Please reach out should you need help with your device, and we appreciate you taking the time to share your perspective. Lenovo

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not wort after a month of use its lag a lot totally dissatisfied

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey SudeepD,

      We're sorry to hear that you're having this problem with your IdeaPad.

      To try to resolve this, first, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button.

      If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.

      Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen cracked within first month. Also a little slow

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey SethE,

      We're sorry to hear that you ran into issues with your IdeaPad 1i.

      To try to resolve these troubles, we recommend contacting Lenovo Support here: 877-453-6686, for assistance.

      Please update us when you can regarding this, and we appreciate you taking the time to share your feedback with us. Lenovo

  • Rated 1 out of 5 stars

    I'm charged for something that I canceled.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I canceled this order and it appears. I'm still being charged for it.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, TimothyB. We're sorry to hear that you are experiencing an issue. We recommend reaching out to Best Buy customer service for direction. Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    At $400, a Value Laptop for Medium Duty....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idea Pad 3 / Intel i5 processor / Intel Iris graphics 15.6" touch screen Owned and operated daily for 15 mos. Cons : 1. Not the best color rendition , but good 2. Extremely sensitive to touch with wet hands, or of course, to spills. Not water resistant, let alone waterproof. 3. Charger is 3x3x1, and the plug into the laptop is a 2.5mm , not 3.5. I'm always nervous about that. Pros : 1. Has all the speed needed for a home office accountant, who also is addicted to You Tube , sports channels , and weekend movies on several channels. 2. Has good brightness , good (not great) color. 3. Battery-only life is 3-4 hours streaming video 4. Can run You Tube, Fubo, Ebay, and a spreadsheet simultaneously, but sound will only be from one , so you need to turn off old app , and then on at new app .

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi LaGrangeJim, thanks for choosing Lenovo! We're thrilled to hear that your IdeaPad offers great value to you, and we appreciate you sharing your experience and feedback with us. Lenovo

  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    My laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life so far is great! Speed is excellent! I’m still learning how the laptop is set up. I use mine for farm business.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey BrendaR,

      Thanks for choosing Lenovo!

      It is good to hear that your IdeaPad 1i works great for you and your business, and we appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Ease of use, Processor speed

    Rated 4 out of 5 stars

    Lenovo laptop is AOK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic laptop to get some business and mostly personal stuff taken care with a hi speed proceesor vs my older desktop window machines. Easy to travel with and coneect to networks too

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi BruceS, thanks for choosing Lenovo! We are glad to know that your IdeaPad is working out alright for you, and we appreciate you sharing your feedback with us. Lenovo

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Still using u

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this laptop, have been using it for 2 years now no problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Processor speed

    Rated 5 out of 5 stars

    Lenovo laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased wirh performance, speed, and good quality. Would recommend to a friend looking to purchase.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey BillieG, thanks for choosing Lenovo!

      We are glad to hear that you are quite pleased with your IdeaPad, and we appreciate you taking the time to share this with us. Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    New Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an earlier Lenovo that was past its prime and very slow. The new unit (a Lenovo) is super quick and is saving me lots of time and aggravation. I wish I had done this sooner. The initial setup was relatively painless, but at this point I have not used all of the features. We should redo this review 6 months from now. Hope it would be just as good.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi WesleyS,

      Thanks for choosing Lenovo!

      We are glad to hear that your IdeaPad 1i is working out well for you, and we appreciate you taking the time to share your perspective with us.

      Best,
      Lenovo Lenovo